1. Introduction
This manual provides essential information for the safe and efficient operation, maintenance, and troubleshooting of your Redkey D8 Robot Vacuum and Mop. Please read this manual thoroughly before using the product and retain it for future reference.
Safety Information
- Ensure the robot is used indoors only.
- Do not use the robot in wet environments or near water sources.
- Keep loose cables, curtains, and other objects that could tangle the robot out of its path.
- Supervise children and pets when the robot is operating.
- Use only the original charging base and power adapter provided.
- Do not attempt to repair or modify the robot yourself. Contact customer support for assistance.
2. Product Overview
What's in the Box
The Redkey D8 package includes the following components:
Image: Components included in the Redkey D8 package.
- Main Robot Unit
- Auto-Empty Station
- 2-in-1 Water Tank and Dustbin
- Mop Cloths (x2)
- High-Efficiency Filters (x2)
- Side Brushes (x2)
- Dust Bags (x2)
- Cleaning Brush
- User Manual
Key Features
- 25000 Pa Suction Power: Equipped with a high-performance motor for effective cleaning of pet hair, dust, and fine particles on various surfaces.
- 4-in-1 Cleaning System: Combines sweeping, vacuuming, mopping, and automatic dust collection.
- 4L Auto-Empty Dustbin: The auto-empty station can hold dust and debris for up to 90 days, reducing manual emptying frequency.
- Intelligent 360° LiDAR Navigation: Provides precise mapping for optimal cleaning routes and efficient coverage.
- App and Voice Control: Manage cleaning schedules, zones, modes, and restricted areas via the app or voice commands with Alexa and Google Assistant (2.4 GHz Wi-Fi required).
- 3200mAh Battery: Offers extended runtime and features automatic recharge and resume functionality.
- Quiet Operation: Operates at approximately 55 dB, suitable for use without significant disturbance.
- Automatic Carpet Detection: Adjusts suction power when detecting carpets for thorough cleaning and fiber protection.
- Extra-Long Side Brush: Designed to reach corners and edges effectively.
3. Setup
3.1 Unpacking and Placement
- Carefully remove all components from the packaging.
- Choose a suitable location for the auto-empty station. Ensure it is against a wall, with at least 0.5 meters (1.6 feet) of clear space on both sides and 1.5 meters (4.9 feet) in front. Avoid direct sunlight and areas with strong Wi-Fi signals from other devices.
- Plug the auto-empty station into a power outlet. Ensure the power cable is neatly arranged to prevent tangling.
3.2 Initial Charge
Place the robot onto the charging contacts of the auto-empty station. The robot will automatically begin charging. For first-time use, fully charge the robot before operation (approximately 4-6 hours).
3.3 App Connection
To unlock the full potential of your Redkey D8, download the companion app and connect your device:
Image: App and Voice Control setup.
- Scan the QR code in the quick start guide or search for the 'Redkey' app in your mobile app store.
- Create an account and log in.
- Follow the in-app instructions to add your Redkey D8. Ensure your phone is connected to a 2.4 GHz Wi-Fi network during the pairing process.
- Once connected, you can access features like mapping, scheduling, and cleaning mode selection.
4. Operating Instructions
4.1 Cleaning Modes
The Redkey D8 offers versatile cleaning options:
Image: Redkey D8 cleaning modes.
- Vacuum Only: Ideal for carpets and general dry debris. Remove the mopping module for optimal vacuuming performance on carpets.
- Mop Only: For hard floors that require wet cleaning. Ensure the water tank is filled and the mop pad is attached.
- Vacuum and Mop (4-in-1): Simultaneously vacuums and mops hard floors. The robot automatically adjusts suction and water flow.
4.2 LiDAR Navigation and Mapping
The integrated LiDAR system allows the robot to create an accurate map of your home, enabling efficient and systematic cleaning paths. The map is updated in real-time and supports multi-level mapping.
Image: Intelligent 360° LiDAR Navigation.
4.3 Customizing Cleaning
Using the app, you can personalize your cleaning experience:
Image: Easily customize your cleaning.
- Zone Cleaning: Select specific areas on the map for the robot to clean.
- Restricted Zones: Define areas where the robot should not enter.
- Virtual Barriers: Set up virtual lines to prevent the robot from crossing into certain spaces.
- Scheduled Cleaning: Set specific times for the robot to clean automatically.
- Suction and Water Flow Adjustment: Adjust these settings for different rooms or floor types.
Image: Restricted Zones and Virtual Barriers.
4.4 Voice Control
The Redkey D8 is compatible with Amazon Alexa and Google Assistant. Link your robot to your smart home system through the app to enable voice commands for starting, stopping, or sending the robot back to its charging base.
4.5 Auto-Recharge and Resume
When the battery level is low, the robot will automatically return to the charging base. After recharging, it will resume cleaning from where it left off to complete the task.
5. Maintenance
Regular maintenance ensures optimal performance and extends the lifespan of your Redkey D8. Always power off the robot before performing any maintenance.
5.1 Auto-Empty Dustbin
The 4L dust bag in the auto-empty station typically requires replacement every 90 days, depending on usage and pet hair presence.
Image: 90-day auto-empty function.
- Open the lid of the auto-empty station.
- Carefully remove the full dust bag and dispose of it.
- Insert a new dust bag into the station.
- Close the lid securely.
5.2 Cleaning Brushes
- Main Brush: Remove the main brush cover and lift out the brush. Use the provided cleaning tool to remove hair and debris. Clean the brush bearings.
- Side Brushes: Regularly check side brushes for tangled hair or debris. Remove and clean them. Replace if worn or damaged.
5.3 Cleaning Filters
Remove the 2-in-1 dustbin/water tank. Open the dustbin compartment and remove the filter. Tap the filter to remove dust. Do not wash the HEPA filter with water. Replace filters every 3-6 months depending on usage.
5.4 Cleaning Water Tank and Mop Pad
- Empty any remaining water from the tank after each mopping session.
- Remove the mop pad and wash it thoroughly. Allow it to air dry completely before reattaching.
5.5 Sensor Cleaning
Wipe all sensors (cliff sensors, wall sensor, charging contacts) with a clean, dry cloth to ensure proper functionality.
6. Troubleshooting
If you encounter issues with your Redkey D8, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Robot does not turn on. | Low battery; Power switch off. | Charge the robot; Ensure the main power switch is on. |
| Robot cannot connect to Wi-Fi. | Incorrect Wi-Fi password; 5 GHz Wi-Fi network; Router too far. | Verify password; Connect to 2.4 GHz network; Move robot closer to router. |
| Robot gets stuck frequently. | Obstacles; Tangles in brushes. | Clear floor of obstacles; Clean main and side brushes. |
| Poor cleaning performance. | Full dustbin; Clogged filter; Worn brushes. | Empty dustbin/replace bag; Clean/replace filter; Clean/replace brushes. |
| Robot does not return to charging base. | Charging base obstructed; Charging contacts dirty. | Ensure clear path to base; Clean charging contacts on robot and base. |
For further assistance, please contact Redkey customer support.
7. Specifications
| Feature | Detail |
|---|---|
| Brand | Redkey |
| Model Name | D8 |
| Suction Power | 25000 Pa |
| Auto-Empty Dustbin Capacity | 4 Liters (up to 90 days) |
| Navigation Type | LiDAR 360° |
| Battery Capacity | 3200mAh Lithium Ion |
| Runtime | Up to 250 minutes |
| Noise Level | 55 dB |
| Control Methods | App Control, Voice Control (Alexa, Google Assistant) |
| Wi-Fi Compatibility | 2.4 GHz |
| Cleaning Modes | Vacuum, Mop, Vacuum & Mop (4-in-1) |
| Surface Recommendation | Wood Floor, Hard Floors, Carpets, Pet Hair, Tiles, Marble |
| Product Dimensions | 10l. x 10an. x 10al. centimeters (approx. 3.9 x 3.9 x 3.9 inches) |
| Filter Type | Sponge (High-Efficiency) |
| Power Levels | 4 (Suction) |
| Indoor/Outdoor Use | Indoor |
8. Warranty and Support
Redkey products are manufactured to high-quality standards. For warranty information, please refer to the warranty card included in your product packaging or contact Redkey customer support directly. If you have any questions or require technical assistance, please visit the official Redkey website or contact our support team.
Contact Information: Please refer to your product packaging or the official Redkey website for the most up-to-date contact details.