Introduction
This manual provides essential information for the installation, operation, and maintenance of your ANNKE 4K PoE Dual-Lens Security Camera. Please read these instructions carefully before using the product to ensure proper functionality and safety. This camera features 4K resolution, a 180° panoramic view, two-way audio, and AI-powered person and vehicle detection, designed for outdoor surveillance.
Package Contents
Verify that all items listed below are included in your package. If any items are missing or damaged, please contact ANNKE support.
- 1x ANNKE 4K PoE Dual-Lens Camera
- 1x 1-meter Network Cable
- 1x Drilling Template
- 1x Screw Bag (mounting screws and anchors)
- 1x Waterproof Cover for network connector
- 1x Surveillance Sign
- 1x User Manual
Image: A visual representation of the ANNKE 4K PoE Dual-Lens Security Camera and its included accessories, such as the camera unit, network cable, mounting hardware, and user manual.
Setup
1. Physical Installation
The camera is designed for outdoor use and can be mounted on a wall or ceiling. Use the provided drilling template to mark the screw holes. Secure the camera firmly using the included screws and anchors. Ensure the camera is positioned to cover the desired surveillance area, taking advantage of its 180° panoramic view.
Image: The ANNKE 4K PoE Dual-Lens Security Camera mounted on an outdoor surface, demonstrating its physical form factor and mounting bracket.
2. Power and Network Connection
The camera supports two power and network connection methods:
- Power over Ethernet (PoE): Connect the camera directly to a PoE-enabled NVR or PoE switch using a single Ethernet cable. This cable will transmit both power and data.
- DC 12V Power Adapter: If PoE is not available, connect the camera to a standard DC 12V power adapter (not included) and connect it to your network router via a separate Ethernet cable.
Ensure all connections are secure and use the waterproof cover for the network connector if installing outdoors.
Image: Diagram illustrating two connection methods: one showing the camera connected to a PoE NVR via a single Ethernet cable, and another showing the camera connected to a router via Ethernet and powered by a DC 12V adapter.
3. App/Software Installation
Download the ANNKE Vision app from your smartphone's app store (iOS or Android) or install the ANNKE client software on your computer. Follow the in-app instructions to add your camera to the system. This typically involves scanning a QR code on the camera or manually entering its device ID.
Operating Instructions
1. Live View and Panoramic Monitoring
Access the live feed through the ANNKE Vision app or client. The dual lenses provide a seamless 180° panoramic view, eliminating blind spots. You can digitally zoom into specific areas of the 4K resolution image for clearer details.
Image: A split image showing two camera views merging into a single 180-degree panoramic view of a residential street, demonstrating the camera's wide-angle capability.
2. Two-Way Audio
Utilize the built-in microphone and speaker for two-way communication. This allows you to listen to audio from the camera's location and speak through the camera from your remote device. This feature is useful for interacting with visitors or deterring intruders.
Image: A smartphone displaying the live camera feed with speech bubbles indicating two-way audio communication, showing a person receiving a package and a user responding.
3. AI-Powered Person and Vehicle Detection
The camera employs advanced AI algorithms to accurately detect persons and vehicles, significantly reducing false alarms from animals or environmental factors. Configure detection zones and sensitivity settings within the app to optimize performance.
Image: A scene showing a person and a car with detection boxes around them, indicating the camera's AI-powered person and vehicle detection capabilities.
4. Night Vision Modes
The camera offers three distinct night vision modes, selectable via the app or client:
- Color Night Vision: Provides full-color images in low-light conditions using built-in spotlights.
- IR Night Vision: Standard black and white infrared vision for discreet monitoring in complete darkness.
- Smart Dual Light Mode: The camera operates in IR mode until a person or vehicle is detected, at which point the spotlights activate for full-color recording.
Image: Three panels illustrating different night vision modes: color mode with ambient light, IR mode in darkness, and smart dual light mode activating spotlights upon detection of a person.
5. Recording and Storage
The camera supports flexible recording options:
- MicroSD Card: Insert a MicroSD card (up to 512GB, not included) into the camera's slot for local storage and continuous loop recording.
- ANNKE NVR: Connect the camera to a compatible ANNKE Network Video Recorder (NVR, not included) for extended storage capacity and centralized management.
Image: An illustration showing the camera with a MicroSD card slot and a separate NVR unit, highlighting the options for local MicroSD storage and NVR integration for 24/7 recording.
6. Remote Access
With the ANNKE Vision app or client, you can access your camera's live feed and recorded footage from anywhere, at any time, using your smartphone, tablet, or laptop. Receive instant push notifications and email alerts upon motion detection.
Image: Various devices (laptop, monitor, smartphone, tablet) displaying the live feed from the ANNKE camera, illustrating remote access capabilities.
7. Privacy Zones
To protect privacy in sensitive areas, you can configure privacy zones within the camera's field of view. These zones will be masked out in the live feed and recordings, ensuring that private spaces are not monitored.
Image: A house exterior with a black rectangular overlay labeled 'Privacy Zone' over a window, demonstrating the privacy masking feature.
Maintenance
- Cleaning: Regularly clean the camera lens with a soft, damp cloth to ensure clear image quality. Avoid abrasive cleaners.
- Firmware Updates: Check the ANNKE Vision app or website periodically for firmware updates. Keeping your camera's firmware updated ensures optimal performance, security, and access to new features.
- Cable Inspection: Periodically inspect all cables for wear or damage, especially if exposed to harsh weather conditions.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| No image/offline | No power, network issue, incorrect configuration. | Check power connection. Verify Ethernet cable is securely connected. Ensure network settings are correct in the app/client. Restart the camera. |
| Poor image quality | Dirty lens, low bandwidth, incorrect resolution settings. | Clean the camera lens. Check your internet connection speed. Adjust resolution settings in the app/client. |
| Motion detection issues | Incorrect sensitivity, detection zone not set, environmental factors. | Adjust motion detection sensitivity. Define or refine detection zones. Ensure no obstructions are blocking the view. |
| Two-way audio not working | Microphone/speaker disabled, volume too low, network latency. | Check audio settings in the app/client. Increase volume. Ensure stable network connection. |
Specifications
| Feature | Detail |
|---|---|
| Model Name | AP-I91EW0102-01 |
| Video Resolution | 4K (4096x1840@20fps) |
| Lens | Dual 2.0mm@F1.6 |
| Field of View | 180° Panoramic |
| Connectivity | Wired (PoE, Ethernet) |
| Special Features | Two-Way Audio, AI Person/Vehicle Detection, Multiple Night Vision Modes |
| Storage Options | MicroSD (up to 512GB), ANNKE NVR |
| Usage Environment | Outdoor |
| Power Supply | PoE or DC 12V |
| Dimensions | 26 x 14 x 11.5 cm |
Image: Detailed diagram of the ANNKE 4K PoE Dual-Lens Security Camera showing its dimensions, dual lenses, microphone, IR LEDs, white light, SD card slot, and speaker.
Warranty and Support
For warranty information, technical support, or further assistance, please refer to the official ANNKE website or contact their customer service directly. Keep your purchase receipt for warranty claims.
ANNKE Official Website: www.annke.com
