REMAX TWS-11 True Wireless Earphones

1. Introduction

Thank you for choosing the REMAX TWS-11 True Wireless Earphones. These earphones are designed to provide a superior audio experience with advanced noise cancellation and stable Bluetooth 5.3 connectivity. This manual will guide you through the setup, operation, and maintenance of your device to ensure optimal performance.

Image: The REMAX TWS-11 True Wireless Earphones, showing both earbuds and the open charging case.

2. Safety Information

Please read all safety warnings before using this product to ensure safe and proper operation.

• Do not expose the earphones or charging case to extreme temperatures, humidity, or corrosive environments.
• Avoid dropping, impacting, or disassembling the device.
• Keep the device away from children and pets.
• Do not use the earphones at high volume for extended periods to prevent hearing damage.
• Use only the provided charging cable or a certified USB Type-C cable for charging.

3. Package Contents

Verify that all items are present in your package:

• REMAX TWS-11 True Wireless Earphones (Left and Right)
• Zinc Alloy Charging Case
• USB Type-C Charging Cable
• Ear Tips (Multiple Sizes)
• User Manual (This document)

4. Product Overview

Familiarize yourself with the components of your REMAX TWS-11 earphones.

4.1 Earbuds

• Touch Control Area: For managing playback, calls, and noise cancellation modes.
• Microphone: For calls and voice commands.
• Charging Contacts: Connects to the charging case.
• Ear Tip: Ensures a comfortable and secure fit, and aids in passive noise isolation.

4.2 Charging Case

• Earbud Slots: Holds and charges the earbuds.
• Charging Indicator: Shows the charging status of the case and earbuds.
• USB Type-C Port: For charging the case.

Image: The REMAX TWS-11 earbuds placed inside their zinc alloy charging case.

5. Setup

5.1 Charging the Earphones and Case

1. Initial Charge: Before first use, fully charge the earphones and charging case.
2. Charge Case: Connect the USB Type-C cable to the charging port on the case and to a USB power adapter (not included). The indicator light will show charging status.
3. Charge Earphones: Place the earphones into the charging case. Ensure the charging contacts align. The earphones will begin charging automatically.

A full charge typically takes approximately 2 hours.

5.2 Pairing with a Bluetooth Device

1. Power On: Open the charging case. The earphones will automatically power on and enter pairing mode. The indicator lights on the earbuds will flash.
2. Activate Bluetooth: On your device (smartphone, tablet, etc.), enable Bluetooth.
3. Select Device: Search for available Bluetooth devices and select "REMAX TWS-11" from the list.
4. Confirm Connection: Once connected, the earphone indicator lights will stop flashing. You will hear an audible confirmation.

The earphones will automatically reconnect to the last paired device when taken out of the case, if Bluetooth is enabled on the device.

6. Operating Instructions

The REMAX TWS-11 earphones feature intuitive touch controls.

6.1 Power On/Off

• Power On: Open the charging case, or long-press the touch control area on both earbuds for 3 seconds.
• Power Off: Place the earbuds back into the charging case and close the lid, or long-press the touch control area on both earbuds for 5 seconds.

6.2 Music Playback

• Play/Pause: Single tap either earbud.
• Next Track: Double tap the right earbud.
• Previous Track: Double tap the left earbud.
• Volume Up: Triple tap the right earbud.
• Volume Down: Triple tap the left earbud.

6.3 Call Management

• Answer/End Call: Single tap either earbud.
• Reject Call: Long-press either earbud for 2 seconds.

6.4 Noise Cancellation Modes (ANC/ENC)

The REMAX TWS-11 features Hybrid Active Noise Cancellation (ANC) and Environmental Noise Cancellation (ENC) for calls.

• Switch ANC Modes: Long-press the touch control area on the left earbud for 2 seconds to cycle through ANC On, Transparency Mode, and ANC Off.
• ENC: Environmental Noise Cancellation is automatically active during phone calls to reduce background noise for the person you are speaking with.

6.5 Voice Assistant

• Activate Voice Assistant: Long-press the touch control area on the right earbud for 2 seconds.

7. Maintenance

7.1 Cleaning

• Use a soft, dry, lint-free cloth to clean the earphones and charging case.
• Do not use harsh chemicals, cleaning solvents, or strong detergents.
• Regularly clean the ear tips and charging contacts to ensure proper function and hygiene.

7.2 Storage

• When not in use, store the earphones in their charging case to protect them and keep them charged.
• Store the device in a cool, dry place, away from direct sunlight and extreme temperatures.

8. Troubleshooting

If you encounter issues, try the following solutions:

9. Specifications

10. Warranty and Support

10.1 Warranty Information

The REMAX TWS-11 True Wireless Earphones come with a 6-month warranty from the date of purchase. This warranty covers manufacturing defects. It does not cover damage caused by misuse, accidents, unauthorized modifications, or normal wear and tear.

10.2 Customer Support

If you have any questions, require technical assistance, or need to claim warranty service, please contact the retailer where you purchased the product or the official REMAX customer support channel. Please have your proof of purchase ready.