1. Introduction
Thank you for choosing the COWSAR HZB-12HQ Portable Countertop Ice Maker. This appliance is designed to provide a convenient and efficient way to produce ice cubes for your home, kitchen, bar, or outdoor activities. Please read this manual thoroughly before operating the ice maker to ensure safe and proper use. Keep this manual for future reference.
2. Important Safety Instructions
WARNING: To reduce the risk of fire, electric shock, or injury, always follow basic safety precautions.
- Read all instructions before using the appliance.
- Do not touch the evaporator or ice cubes with your hands during operation.
- Ensure the appliance is connected to a properly grounded power outlet.
- Do not immerse the power cord, plug, or any part of the appliance in water or other liquids.
- Keep the appliance away from heat sources and direct sunlight.
- Do not use the appliance outdoors.
- Unplug the appliance before cleaning or when not in use.
- Do not operate the appliance with a damaged cord or plug.
- Use only potable water in the ice maker.
- Keep children away from the appliance.
3. What's in the Box
Upon unpacking your COWSAR HZB-12HQ Ice Maker, please ensure all items listed below are present and in good condition:
- COWSAR HZB-12HQ Ice Maker Unit
- Ice Basket
- Ice Scoop
- User Manual
4. Product Specifications
| Specification | Detail |
|---|---|
| Brand | COWSAR |
| Model Name | HZB-12HQ |
| Product Dimensions | 10.39"D x 8.66"W x 11.22"H |
| Capacity | 26.5 Pounds (Ice Production per Day) |
| Wattage | 150 watts |
| Voltage | 115 Volts |
| Refrigerant | R600a |
| Item Weight | 11.77 pounds |
5. Setup Guide
- Unpack the Ice Maker: Carefully remove the ice maker from its packaging. Remove all packing materials, including any tape or labels.
- Clean Before First Use: Before first use, clean the interior of the ice maker with a soft cloth and warm water. Ensure all factory oils are removed.
- Placement: Place the ice maker on a flat, stable surface away from direct sunlight and heat sources. Ensure there is adequate ventilation around the unit.
- Fill Water Reservoir: Open the lid and remove the ice basket. Fill the water reservoir with potable water up to the 'MAX' fill line. Do not overfill.

Image: Top view of the COWSAR Ice Maker showing the control panel and the water reservoir with the 'MAX' fill line.
Video: A seller demonstrating the initial setup and first use of the ice maker, including filling the water reservoir and starting the ice production.
6. Operating Instructions
- Power On: Plug the ice maker into a grounded electrical outlet. Press the 'ON/OFF' button to turn on the appliance. The 'POWER' indicator light will illuminate.
- Select Ice Cube Size: Press the 'SELECT' button to choose between small (S) or large (L) ice cubes. The corresponding indicator light will illuminate.
- Ice Production: The ice maker will begin the ice-making cycle automatically. The first batch of ice cubes will be ready in approximately 6-10 minutes.
- Ice Full Indicator: When the ice basket is full, the 'ICE FULL' indicator light will turn on, and the ice maker will pause operation. Remove ice from the basket to resume production.
- Add Water Indicator: If the water reservoir is low, the 'ADD WATER' indicator light will turn on. Add more water to the reservoir to continue ice production.
- Serving Ice: Use the provided ice scoop to remove ice cubes from the basket.

Image: Illustration showing the two available ice cube sizes, large and small, for different beverage preferences.
Video: A seller demonstrating the ice making process, showing how quickly ice is produced and collected in the basket.
7. Maintenance and Cleaning
Regular cleaning and maintenance will ensure the longevity and optimal performance of your ice maker.
- Automatic Self-Cleaning: The COWSAR HZB-12HQ features an automatic self-cleaning function. To activate, ensure the water reservoir is filled, then press and hold the 'SELECT' button for 5 seconds. The cleaning cycle will run for approximately 20 minutes.
- Manual Cleaning: For thorough cleaning, unplug the appliance. Remove the ice basket. Drain any remaining water from the reservoir by unplugging the drain cap located at the bottom of the unit. Clean the interior with a soft cloth and a mild detergent. Rinse thoroughly and dry.
- Exterior Cleaning: Wipe the exterior of the ice maker with a soft, damp cloth. Do not use abrasive cleaners or solvents.
- Storage: If storing the ice maker for an extended period, ensure it is completely dry. Store it in a cool, dry place.

Image: The ice maker's interior showing the self-cleaning function in action, with water circulating to clean the components.
Video: A short demonstration of the ice maker's operation, including the self-cleaning feature and ice collection.
8. Troubleshooting
If you encounter any issues with your ice maker, please refer to the following table for common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Ice maker not working | No power; Water reservoir empty | Check power connection; Fill water reservoir |
| 'ADD WATER' indicator on | Water reservoir is low | Add potable water to the reservoir |
| 'ICE FULL' indicator on | Ice basket is full | Remove ice from the basket |
| Ice cubes are too small/large | Incorrect size selected | Press 'SELECT' button to change ice cube size |
| Unusual noise during operation | Air in the system; Unit not level | Allow unit to run for a few cycles; Ensure unit is on a level surface |
9. Warranty and Customer Support
The COWSAR HZB-12HQ Portable Countertop Ice Maker comes with a standard manufacturer's warranty. For specific warranty details, please refer to the warranty card included with your product or contact COWSAR customer support.
If you require further assistance or have questions not covered in this manual, please contact our customer support team:
- Website: Visit the COWSAR Store on Amazon
- Email: Refer to product packaging or warranty card for contact email.
- Phone: Refer to product packaging or warranty card for contact number.





