Vidapool VTX035
Vidapool VTX035 35,000 BTU Electric Pool Heat Pump Instruction Manual
Model: VTX035 | Brand: Vidapool
Introduction
This manual provides essential information for the safe and efficient operation of your Vidapool VTX035 Electric Pool Heat Pump. Designed for both above-ground and in-ground pools up to 9,000 gallons, this unit offers advanced heating and cooling capabilities with smart WiFi control. Please read these instructions thoroughly before installation and use.
Important Safety Information
WARNING: Failure to follow these instructions could result in serious injury or death. Always consult a qualified professional for electrical and plumbing installations if you are unsure.
- Ensure the unit is installed on a stable, level surface, elevated from the ground to prevent water damage and ensure proper airflow.
- All electrical connections must comply with local codes and regulations. Use a GFCI-protected outlet.
- Do not operate the unit if any part is damaged or if water is leaking.
- Keep children and pets away from the unit during operation.
- Always disconnect power before performing any maintenance or service.
- Ensure adequate ventilation around the unit for optimal performance and safety.
Setup and Installation
The Vidapool VTX035 heat pump is designed for easy installation. Follow these steps for proper setup:
1. Choosing an Ideal Location
Select a location near your pool that allows for proper air circulation and is elevated from the ground. Maintain a minimum clearance of 20 inches on all sides and 59 inches from the front for optimal performance.

Figure 1: Ideal Space for Heat Pump Installation. Ensure proper clearance for airflow.
2. Water Connections
Connect the heat pump to your pool's filtration system. Water flows from the pool, through the filter, into the heat pump's "Water Inlet" (blue), and then returns to the pool from the "Water Outlet" (red). The unit includes various adapters for compatibility with most pool types.
- 1.25" & 1.5" Hose Adapter: For standard flexible hoses.
- 1.5" Adapter Conversion Kit: For specific hose types.
- 1.5" PVC Pipe Converter: For rigid PVC plumbing.

Figure 2: All-In-One Installation with various connection options.
Video 1: Installation Guide for Vidapool Inverter Pool Heat Pump. This video demonstrates the physical connection process of the heat pump to a pool's filtration system, including the use of various adapters and ensuring proper water flow.
3. Electrical Connection
Plug the heat pump into a standard 115V GFCI-protected outlet. Ensure the power cord is not submerged in water and is protected from damage.

Figure 3: Electrical Connection with 115V GFCI Plug.
Operating Instructions
Your Vidapool VTX035 heat pump features intelligent inverter control and smart WiFi connectivity for convenient operation.
1. Powering On/Off and Temperature Adjustment
Use the control panel on the unit to power on/off and adjust the desired water temperature. The unit can heat water up to 104°F and cool it down to 46°F.

Figure 4: Vidapool VTX035 Heat Pump Control Panel.
2. Smart WiFi Control
Download the Vidapool app to control your heat pump remotely. The app allows you to adjust water temperature, set schedules, and monitor the unit's status from your mobile device.

Figure 5: Smart App Control for effortless monitoring and control.

Figure 6: Smart WiFi Control allows tailoring the heat pump to your lifestyle.
Maintenance
Regular maintenance ensures the longevity and efficiency of your Vidapool heat pump.
- Cleaning: Periodically clean the exterior of the unit and ensure the air intake and exhaust grilles are free from debris.
- Water Flow: Maintain a recommended water flow of at least 1136 GPH for optimal heating efficiency.
- Pool Cover: Use a pool cover, especially in extreme temperatures, to maintain stable water temperature and reduce energy consumption.

Figure 7: Maximize Performance by using a pool cover during heating.
Troubleshooting
If you encounter issues with your heat pump, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Unit not turning on | No power, GFCI tripped, loose connection. | Check power supply, reset GFCI, ensure all connections are secure. |
| Insufficient heating/cooling | Low water flow, dirty filter, incorrect temperature setting, unit too small for pool size. | Check water flow, clean filter, verify temperature settings, ensure pool cover is used. |
| Water leakage | Loose connections, damaged hoses/pipes. | Tighten all connections, inspect hoses and pipes for damage and replace if necessary. |
| Unusual noise | Debris in fan, loose components, compressor issue. | Inspect fan for obstructions, check for loose parts, contact customer support if compressor noise persists. |
For issues not listed here or if problems persist, please contact Vidapool customer support.
Specifications
| Feature | Detail |
|---|---|
| Model | VTX035 |
| Brand | Vidapool |
| Rated Heating Capacity | 35,000 BTU |
| Max COP | 12 |
| Recommended Pool Volume | Up to 9,000 Gallons |
| Power Source | AC |
| Voltage / Frequency | 115 V / 60 Hz |
| Operating Noise Level | As low as 32dB |
| Control | Smart WiFi Control (App) |
| Installation Type | Above Ground / Inground Pools |
Warranty and Support
Vidapool offers comprehensive support for your product.
- Protection Plans: Optional 4-Year Protection Plan and Complete Protect monthly plans are available.
- Return Policy: 30-day easy returns.
- Customer Support: Our professional after-sales team provides dedicated technical support. If you encounter any issues, please contact us for professional assistance.
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