Introduction
This manual provides detailed instructions for the installation, operation, and maintenance of your Acekool 12000 BTU Split Air Conditioner with Heater. Designed for powerful and efficient all-season performance, this unit features a 21 SEER2 inverter system, capable of reliable cooling and heating across a wide temperature range. It is suitable for spaces up to 750 sq. ft. and includes smart features like WiFi and Alexa voice control for enhanced convenience.

The complete Acekool 12000 BTU Split Air Conditioner system, including the indoor unit, outdoor compressor, remote control, and various installation accessories.
Safety Information
Please read all safety warnings and instructions carefully before installation and operation to prevent injury or damage. Installation should be performed by a licensed HVAC technician to ensure proper function and safety. Always disconnect power before performing any maintenance or service.
Installation Environment Considerations:
- Avoid installing near heat sources or steam sources.
- Ensure no obstructions around the inlet and outlet of both indoor and outdoor units to allow for proper airflow.
- Do not install in areas with excessive smoke, oil, flammable, explosive, or corrosive gases.
Package Contents
Your Acekool Split Air Conditioner system comes in two boxes and includes the following components:
- Indoor Unit
- Outdoor Unit
- 13-ft Copper Connection Pipe (Air Pipe)
- 13-ft Copper Connection Pipe (Liquid Pipe)
- 8-ft Power Line
- 15-ft Communication Wire
- 6.5-ft Drain Pipe
- Remote Control + Batteries
- User Manual
- Tape
- Luting (Putty)

This image illustrates the items included in the package, such as the indoor and outdoor units, copper line sets, communication cable, power cord, drain hose, remote, user manual, tape, and putty.
Installation Guide
The installation process involves several critical steps to ensure optimal performance and safety. It is highly recommended to hire a licensed HVAC technician for installation.
Installation Video Guide
This video provides a comprehensive guide to the installation process of the Acekool mini split air conditioner, covering indoor and outdoor unit setup, piping, electrical connections, and vacuuming.
1. Preparation Before Installation
Gather all necessary tools and materials as shown in the video. Ensure the installation environment meets the safety requirements mentioned above.
2. Indoor Unit Installation
- Select Installation Location: The wall for the indoor unit must be hard, flat, and firm to prevent vibration and noise. Ensure clearances: >15cm to ceiling, >20cm to obstacles on sides, and 230-260cm from the floor.
- Fix Mounting Plate: Place the mounting plate on the wall and use a level to ensure it is horizontal. Punch holes in the wall and use expansion screw kits to firmly fix the plate. Do not use nails.
- Drill Wall Hole: After determining the pipe's path, drill a wall hole with a diameter of 60-80mm, inclined outward by 5-10 degrees. Use an anti-dust bag. Avoid wires, plumbing, and gas lines.
- Install Connection Cable: Pass the power cable from the back of the indoor unit and fix it on the terminal board. Secure the cable with a clamp.
- Knock-out Panel: According to the piping direction, remove the knock-out panel with a knife and remove any burrs to prevent the drain pipe from being broken.
- Connect Refrigerant Piping: Use both hands to turn the pipe in the desired direction. Aim at the pipe center, tighten the taper nut with fingers, then tighten with two wrenches. It is recommended to use a torque wrench.
| Pipe Size (mm) | Torque (N·m) |
|---|---|
| φ6/φ 6.35 | 15-25 |
| φ9/φ 9.52 | 35-40 |
| φ12/φ 12.7 | 45-60 |
| φ15.88 | 73-78 |
| φ19.05 | 75-80 |
- Install Drain Hose: Connect the drain hose with the water outlet pipe and fix it firmly with adhesive tape. The length should be more than 5cm. Ensure the drain hose is sloped down to prevent water accumulation. Never put the end of the drain hose in water.
- Wrap the Piping: Wrap the refrigerant piping, wires, and drain pipe together with wrapping tape.
- Mount Indoor Unit: Put the refrigerant piping out of the wall hole. Place the indoor unit on the mounting plate. Push the lower part of the indoor unit until a 'click' sound is heard to ensure it is firmly fixed to the wall.
- Pipe Protecting Ring and Putty: To protect piping and wires, install a pipe protecting ring and seal with putty.
3. Outdoor Unit Installation
- Select Installation Location: The outdoor unit must be installed in a firm and flat place to prevent vibration and noise. Ensure clearances: >20cm to top obstruction, >30cm to side obstructions, >10cm for air inlet side, and >200cm for air outlet side.
- Install Outdoor Unit Bracket: If installing at a higher place, wear a safety belt and helmet. Use a level to ensure the bracket is horizontal and vertical. Use at least 6 expansion bolts to fix the brackets firmly on the wall.
- Fix Outdoor Unit: Put the outdoor unit onto the brackets. Use 4 screws to fix the feet of the outdoor unit.
- Connect Refrigerant Piping: Remove the nuts from the stop valves. Aim at the pipe center of the stop valve, tighten the taper nut with fingers, then tighten with two wrenches. It is recommended to use a torque wrench.
| Pipe Size (mm) | Torque (N·m) |
|---|---|
| φ6/φ 6.35 | 15-25 |
| φ9/φ 9.52 | 35-40 |
| φ12/φ 12.7 | 45-60 |
| φ15.88 | 73-78 |
| φ19.05 | 75-80 |
Note: When the length of the connecting pipe is changed, extra refrigerant may need to be added or reduced to ensure optimal operation and performance.
| Length of connection pipe | Added or reduced refrigerant | Amount of refrigerant for the unit |
|---|---|---|
| <3m | CC≤12000Btu: reduce 20g/m | ≤1Kg |
| CC≥18000Btu: reduce 50g/m | ||
| 3-5m | Not needed | |
| 5-15m | CC≤12000Btu: add 20g/m | ≤1Kg |
| CC≥18000Btu: add 30g/m | ||
- Fix Cables: Remove the electrical box cover. Fix cables to the terminal board according to the wiring diagram on the E-parts cover. Must follow the wiring diagram inside the box cover. Use a clamp to fix cables. Put the electrical box cover back.
- Vacuuming: Before vacuuming, check all the nuts of the indoor and outdoor units are tightened. Connect the stop valve, charging hose, manifold valve, and vacuum pump as shown in the diagram. Turn on handle Lo to vacuumize. Vacuumize for at least 15 minutes, ensuring the value on the pressure gauge is ≤0.1MPa. Keep pressure for 3-5 minutes after vacuumizing; pressure springback should be ≤0.05MPa. Open the 1/4 liquid valve and remove the charging hose.
- Open Valves: Open all the liquid valves and gas valves. Screw all the caps and tighten them up.
Operating Modes
Your Acekool Split Air Conditioner offers versatile modes for year-round comfort:
- Cool Mode: Provides fast 30-second cooling.
- Heat Mode: Offers rapid 60-second heating.
- Dry Mode: One-key drying mode to quickly reduce indoor humidity.
- Fan Mode: Features Low, Mid, High, and Turbo fan speeds with 4D auto-sweep airflow for even distribution up to 50 feet.

The remote control allows selection of various operating modes and features like fast cooling/heating, dry mode, fan speeds, sleep mode, and self-cleaning.
Smart Features
Enhance your comfort with smart control options:
- WiFi Connectivity: Connect via WiFi to control the unit using a mobile app.
- Alexa Voice Control: Enjoy hands-free operation by integrating with Alexa.
- Eco Mode: Reduces power consumption during periods of low demand.
- Programmable Timer: Set schedules for automatic operation.
- Sleep Mode: Operates quietly for undisturbed rest.
Maintenance
Regular maintenance ensures the longevity and efficiency of your air conditioner.
- Self-Cleaning Function: The unit features an automatic self-cleaning function for low maintenance.
- Filter Cleaning: The reusable filter only requires seasonal cleaning, saving on replacement costs.
- Water Drain and Leakage Test: Periodically check that the water drain can normally flow out and inspect for any water leakage around the indoor unit.

The unit is designed for ultra-quiet operation, featuring double-layer soundproofing and low-vibration design, perfect for bedrooms and living spaces.
Troubleshooting
If you encounter issues with your Acekool Split Air Conditioner, refer to the following common troubleshooting steps:
- No Power: Check the power supply, circuit breaker, and ensure the unit is properly plugged in.
- Not Cooling/Heating Effectively: Verify the selected mode and temperature settings. Ensure filters are clean and there are no obstructions to airflow. Check if doors and windows are closed.
- Unusual Noises: Minor noises during operation are normal. If loud or unusual noises occur, check for loose parts or contact customer support.
- Water Leakage: Ensure the drain hose is properly installed and sloped, and not blocked.
- Electrical Safety Check: Use a multimeter to test for possible leaking positions on the outdoor unit shell during trial operation. If electricity leakage is detected, immediately turn off power and conduct further examination by a professional.
Specifications
| Feature | Specification |
|---|---|
| Brand | Acekool |
| Model Name | 048-TL-9K1V-19S-I+O |
| Model Number | PHO_163KN8M1-81338H |
| Cooling Power | 12000 British Thermal Units |
| SEER2 Rating | 21 SEER2 |
| Coverage Area | Up to 750 Square Feet |
| Voltage | 230V |
| Noise Level | 42 Decibels |
| Product Dimensions | 32"D x 24"W x 29"H |
| Item Weight | 86 Pounds |
| Annual Energy Consumption | 576 Kilowatt Hours Per Year |
| Controller Type | App Control |
| Special Feature | Inverter Compressor |
| Installation Type | Split System |

Detailed dimensions of both the indoor and outdoor units are shown, along with key specifications like SEER2 rating, cooling/heating capacity, and power supply.
Warranty and Support
Your Acekool 12000 BTU Split Air Conditioner comes with a Two-Year Warranty. For technical support, troubleshooting assistance, or warranty claims, please contact Acekool customer service. Ensure you have your model number and purchase information readily available.