SKG G7Pro_Fold

SKG G7 Pro Fold 3.0 Neck Massager with Heat User Manual

1. Product Overview

The SKG G7 Pro Fold 3.0 Neck Massager is designed to provide comfort and tension relief for the neck and upper cervical spine. It features nine precision-positioned massage heads that deliver gentle vibration. The device integrates a triple-action system combining 7500 RPM vibration, dual-wavelength red and near-infrared light (7x640nm red + 3x850nm near-infrared LEDs), and four heating pads.

It offers four precise heat levels (97–108°F) and five built-in massage modes with four intensity levels. The massager is foldable and ultra-portable, measuring 7.1×5.8×3.2 inches and weighing 6.6oz. It is equipped with 9 titanium-coated massage heads for skin-friendly contact and fits neck circumferences from 13.5 to 21 inches (34–53 cm). A 2,400mAh battery provides up to 140 minutes of use per charge, and it includes a built-in 20-minute auto shutoff feature.

SKG G7 Pro Fold 3.0 Neck Massager in Titanium Gold

Image: The SKG G7 Pro Fold 3.0 Neck Massager in Titanium Gold, showcasing its design.

2. Setup

  1. Charge the Device: Fully charge the massager using the provided USB-C cable before its first use. The charging time is approximately 3.5 hours.
  2. Prepare Your Neck: For optimal comfort and conductivity, lightly moisten the back of your neck before each session.
  3. Position the Massager: Place the massager around your neck, ensuring the 9 titanium-coated heads sit firmly against your skin. The flexible bracket is designed to adapt to neck sizes between 13.5–21 inches (34–53 cm).
Woman wearing the SKG G7 Pro Fold 3.0 Neck Massager

Image: A woman wearing the SKG G7 Pro Fold 3.0 Neck Massager, demonstrating correct placement.

3. Operating Instructions

  1. Power On/Off: Long press the center of the control button for 1.5 seconds to turn the device on or off.
  2. Select Mode: Short press the center of the control button to cycle through the 5 built-in massage modes.
  3. Adjust Vibration Intensity: Push the joystick up or down to adjust the vibration levels. Start with the lowest setting and gradually increase over 2–3 sessions as your body adapts.
  4. Customize Heat: The massager features 4 heat levels (97–108°F). Heat, red light, and vibration functions can be toggled independently for personalized combinations.
  5. App Control: For extended customization, download the SKG Health App. The app allows you to choose from 5 built-in modes and unlock 6 additional techniques, customize timers, adjust intensity, and view device status.
  6. Automatic Shutoff: The device has a built-in 20-minute auto shutoff feature to prevent overuse. To continue a session, simply press the power button to restart.
Close-up of the SKG G7 Pro Fold 3.0 control panel

Image: Detail of the control panel on the SKG G7 Pro Fold 3.0, showing power and mode buttons.

Screenshot of the SKG Health App interface for controlling the massager

Image: A smartphone displaying the SKG Health App, illustrating the full app control features for the massager.

4. Maintenance

  • Cleaning: After each use, clean the device, especially the titanium-coated massage heads and protein leather surfaces, with a wet wipe. The protein leather is designed for easy cleaning.
  • Storage: Store the massager in a cool, dry place. Its foldable design allows for compact storage, making it ideal for travel or small spaces.
  • Battery Care: To prolong battery life, avoid leaving the device on continuously when not in use. Charge the device regularly, even if not used frequently.
Close-up of the SKG G7 Pro Fold 3.0 massage heads

Image: A close-up view of the titanium-coated massage heads, highlighting their design for skin-friendly contact.

5. Troubleshooting

  • Device Not Turning On: Ensure the device is fully charged. Connect it to the USB-C charging cable and allow sufficient time for charging (approx. 3.5 hours).
  • No Massage Sensation: Verify that the massage heads are in firm contact with your skin. Lightly moistening your neck can improve conductivity and sensation. Ensure the device is powered on and a mode is selected.
  • Automatic Shutoff During Use: The device has a built-in 20-minute auto shutoff feature for safety and to prevent overuse. This is normal operation, not a defect. To continue, simply press the power button to restart the session.
  • Discomfort During Use: If you experience any discomfort, stop using the device immediately. Ensure you are starting with the lowest intensity setting and gradually increasing. Contact customer support if discomfort persists.

6. Specifications

FeatureDetail
Product Dimensions8.7 x 7 x 3.8 inches
Item Weight9.92 ounces (0.62 lbs)
Model NumberG7Pro_Fold
Power SourceBattery Powered (1 AA battery included)
Battery Capacity2,400mAh
Battery Average LifeUp to 140 minutes
Charging Time3.5 hours
Massage TechniqueVibration, Tapping
Heat Levels4 (97–108°F)
Light TherapyDual-wavelength red (640nm) + near-infrared (850nm) LEDs
Massage Modes5 built-in, 6 additional via app
Neck Circumference Fit13.5–21 inches (34–53 cm)
Material TypeProtein Leather, Titanium Alloy
Special FeaturesCordless, Foldable, Heat, Portable, Travel Size, App Control

7. Warranty & Support

The SKG G7 Pro Fold 3.0 Neck Massager is covered by SKG's 1-year warranty. For any product-related inquiries, technical support, or to initiate a return, please refer to the 30-day hassle-free return policy provided at the point of purchase. Detailed support information can typically be found on the official SKG website or through your retailer.

8. Important Safety Information

  • Always wear the massager correctly as instructed.
  • Clean your neck area with a wet wipe before use to ensure proper contact and hygiene.
  • Do not leave the device on continuously for extended periods to prevent overheating and potential battery damage.
  • This device is intended for personal comfort and relaxation. It is not a medical device and is not intended to diagnose, treat, cure, or prevent any disease or health condition. Consult a healthcare professional for any medical concerns.
  • If you experience any unusual discomfort, pain, or adverse reactions during use, discontinue immediately and consult a healthcare professional.

Ask a question about this manual

Ask about setup, troubleshooting, compatibility, parts, safety, or missing instructions. Manuals+ will review the question and use this page’s manual context to help answer it.