UGREEN 11-inch Keyboard Case for iPad Air/Pro User Manual

1. Introduction

Thank you for choosing the UGREEN 11-inch Keyboard Case. This product is designed to enhance your iPad experience by providing a comfortable typing solution and versatile viewing angles, transforming your tablet into a portable workstation. This manual provides essential information for setup, operation, maintenance, and troubleshooting to ensure optimal performance.

2. Compatibility

This keyboard case is compatible with the following iPad models:

• iPad Air 11-inch (M4/M3/M2, 2026/2025/2024)
• iPad Pro 11-inch (4th/3rd/2nd/1st Gen)
• iPad Air 5th Generation (2022)
• iPad Air 4th Generation (2020)

Compatible Model Numbers: A3459, A2902, A3266, A1980, A2228, A2759, A2377, A2316, A2588.

Note: This case is not compatible with iPad Pro 11-inch (M4) 2024.

Figure 2.1: Detailed compatibility chart for UGREEN 11-inch Keyboard Case.

3. Package Contents

Please ensure all items are present in your package:

• UGREEN 11-inch Keyboard Case
• USB-C Charging Cable (3ft)
• User Manual

4. Product Overview

The UGREEN Keyboard Case features a robust design with several key functionalities:

• Precision Magnetic Back Plate: Ensures a secure and stable attachment for your iPad.
• 125° Adjustable Viewing Angle: Allows for flexible positioning for typing, browsing, or viewing.
• Scissor-Switch Keys: Provides a smooth, quiet, and consistent typing experience.
• 3-Level Adjustable Backlight: Offers illumination for comfortable use in various lighting conditions.
• Responsive Touchpad: Enables precise cursor control and supports multi-gesture navigation.
• Dual Orientation Viewing: Supports both portrait and landscape modes.
• 650mAh Battery: Provides extended usage and standby times.

Figure 4.1: Powerful magnetic hold for stable iPad attachment.

Figure 4.2: Quick-set magnetic stand with 125° adjustable viewing angle.

Figure 4.3: Scissor-switch keyboard design and 3-level adjustable backlighting.

Figure 4.4: Responsive touchpad with multi-gesture support.

5. Setup Instructions

5.1 Attaching Your iPad

1. Align your compatible iPad with the magnetic back plate of the case.
2. The iPad will securely snap into place due to the strong magnetic connection.

5.2 Powering On the Keyboard

1. Locate the power switch on the right side of the keyboard.
2. Slide the switch to the 'ON' position. The indicator light will briefly illuminate.

5.3 Bluetooth Pairing

1. Ensure the keyboard is powered on.
2. On your iPad, go to Settings > Bluetooth.
3. Turn on Bluetooth. Your iPad will search for nearby devices.
4. Select "UGREEN Keyboard" (or similar name) from the list of available devices.
5. Follow any on-screen prompts to complete the pairing process.

Figure 5.1: Location of the power switch and USB-C charging port.

6. Operating Instructions

6.1 Adjusting Viewing Angle

The magnetic stand allows for a 125° adjustable viewing angle. Gently tilt your iPad to achieve your desired position for typing, drawing, or media consumption.

6.2 Using the Touchpad

The integrated touchpad supports various multi-touch gestures for intuitive navigation:

• Single-finger tap: Click/Select
• Two-finger scroll: Scroll up/down or left/right
• Pinch to zoom: Zoom in/out
• Three-finger swipe up: Open App Switcher
• Three-finger swipe down: Return to Home Screen
• Three-finger swipe left/right: Switch between open apps

6.3 Adjusting Backlight

Press the light icon key (usually next to the function keys) to cycle through the 3 levels of backlight brightness or to turn it off.

6.4 Dual Orientation Viewing

The case supports both portrait and landscape orientations. Simply rotate your iPad while it is magnetically attached to switch modes. This allows for flexible viewing during video calls, streaming, or browsing without compromising stability.

Figure 6.1: Versatile usage modes including typing, viewing, sketching, and reading.

7. Charging the Keyboard

The keyboard is equipped with a 650mAh battery for extended use.

• Battery Life: Up to 6 months standby time, or 5 months of regular use with the backlight off.
• Charging Time: Approximately 2 hours for a full charge.
• Charging Method: Use the included USB-C cable to connect the keyboard's USB-C port to a power source.

Figure 7.1: Battery performance overview.

8. Maintenance

To ensure the longevity and optimal performance of your UGREEN Keyboard Case, follow these maintenance guidelines:

• Cleaning: Use a soft, damp cloth to wipe the exterior of the case. Avoid harsh chemicals or abrasive materials. For the keyboard keys, use a soft brush or compressed air to remove dust and debris.
• Storage: When not in use, store the keyboard case in a clean, dry environment away from extreme temperatures and direct sunlight.
• Handling: Avoid dropping the case or subjecting it to strong impacts, which could damage internal components or the magnetic mechanism.

9. Troubleshooting

If you encounter issues with your UGREEN Keyboard Case, refer to the following common problems and solutions:

9.1 Keyboard Not Pairing or Connecting

• Check Power: Ensure the keyboard's power switch is in the 'ON' position.
• Battery Level: Verify that the keyboard has sufficient battery charge. Charge it if necessary.
• Bluetooth on iPad: Confirm that Bluetooth is enabled on your iPad (Settings > Bluetooth).
• Re-pair Device: If the keyboard was previously paired, try forgetting the device on your iPad's Bluetooth settings and then re-pairing it.
• Restart Devices: Restart both your iPad and the keyboard.

9.2 Inconsistent Touchpad Response

• Clean Touchpad: Ensure the touchpad surface is clean and free of dirt or moisture.
• Firmware Update: Check the UGREEN website for any available firmware updates for the keyboard.
• iPad Settings: Review your iPad's touchpad settings under Settings > General > Trackpad & Mouse.

9.3 iPad Feels Top-Heavy or Unstable

• Surface Stability: Ensure the keyboard case is placed on a flat, stable surface.
• Angle Adjustment: Adjust the viewing angle to a more balanced position. Extreme angles may reduce stability.
• Magnetic Connection: Confirm the iPad is fully and securely attached to the magnetic back plate.

10. Specifications

11. Warranty and Support

11.1 Warranty Information

This UGREEN product is covered by a 2-Year Manufacturer Warranty from the date of purchase. This warranty covers defects in materials and workmanship under normal use.

The warranty does not cover:

• Damage caused by accident, abuse, misuse, flood, fire, earthquake, or other external causes.
• Damage caused by operating the product outside the permitted or intended uses described by UGREEN.
• Damage caused by service performed by anyone who is not a representative of UGREEN.

11.2 Customer Support

For technical support, warranty claims, or general inquiries, please contact UGREEN customer service through the following channels:

• Website: Visit the official UGREEN website for support resources and contact information.
• Email: Refer to your product packaging or the UGREEN website for the appropriate support email address.
• Online Retailer: If purchased from an online retailer, you may also contact their customer service for assistance.

Please have your product model number (i711) and proof of purchase ready when contacting support.