Introduction
This manual provides instructions for the safe and effective use of your CrossBeats Hertz ANC TWS Ear Buds. Please read this manual thoroughly before using the product and retain it for future reference.
Package Contents
Verify that all items are present in your package:
- CrossBeats Hertz ANC TWS Ear Buds
- Charging Case
- Ear Cushions (various sizes)
- Eartips (various sizes)
- USB Charging Cable
- User Manual (this document)

Image: Contents of the CrossBeats Hertz package, including the earbuds, charging case, and various ear tips.
Product Overview
The CrossBeats Hertz ANC TWS Ear Buds are designed for an immersive audio experience with advanced features.
Key Features:
- AI Noise Cancellation & AI ENC Mic: Reduces surrounding noise for clear music and calls.
- Immersive Audio Experience: 13mm titanium drivers deliver rich, detailed sound.
- Up to 60 Hours Playtime with SnapCharge: Extended battery life and fast charging.
- One-Tap Seamless Control: Instant auto-pairing and responsive touch controls.
- 40 ms Low-Latency Gaming Mode: Synchronized audio for gaming.

Image: Diagram illustrating key features of the CrossBeats Hertz Ear Buds, including AI ANC+ENC, touch controls, 60-hour playtime, titanium drivers, Hall Switch, and 3D surround sound.
Setup
1. Charging the Ear Buds and Case
Before first use, fully charge the ear buds and the charging case.
- Place the ear buds into the charging case.
- Connect the USB charging cable to the charging port on the case and to a power source.
- The indicator light on the case will show charging status. Once fully charged, the light will change or turn off.

Image: The CrossBeats Hertz Ear Buds in their open charging case, highlighting the 60-hour playtime and SnapCharge fast charging capability.
2. Pairing with a Device
The ear buds feature Hall Switch technology for instant auto-pairing.
- Open the charging case. The ear buds will automatically enter pairing mode.
- On your device (smartphone, tablet, laptop), go to Bluetooth settings.
- Search for "CrossBeats Hertz" in the list of available devices and select it to connect.
- Once connected, you will hear a confirmation tone.

Image: A pair of CrossBeats Hertz Ear Buds in their charging case, positioned next to a smartphone playing music, demonstrating the one-tap seamless synchronization feature.
3. Wearing the Ear Buds
For optimal sound quality and comfort, ensure a proper fit.
- Select the ear tips that best fit your ear canal.
- Insert the ear bud into your ear.
- Gently twist the ear bud until it sits securely and comfortably, with the wing tip (if present) tucked under the ridge of your upper ear.

Image: An illustration demonstrating the correct way to insert a CrossBeats Hertz Ear Bud into the ear, ensuring a secure fit for optimal 3D surround sound.
Operating Instructions
Touch Controls
The CrossBeats Hertz Ear Buds feature intuitive touch controls for various functions.
| Action | Function |
|---|---|
| Single Tap (Left/Right Ear Bud) | Play/Pause Music, Answer/End Call |
| Double Tap (Right Ear Bud) | Next Track |
| Double Tap (Left Ear Bud) | Previous Track |
| Triple Tap (Left/Right Ear Bud) | Activate Voice Assistant (Siri/Google Assistant) |
| Long Press (Right Ear Bud) | Volume Up |
| Long Press (Left Ear Bud) | Volume Down |
| Long Press (Either Ear Bud, 2 seconds) | Toggle ANC/Transparency Mode |
| Long Press (Either Ear Bud, during incoming call) | Reject Call |

Image: An illustration of the CrossBeats Hertz Ear Bud highlighting its touch-sensitive surface and various control functions such as play/pause, track navigation, voice assistant activation, and call management.
Active Noise Cancellation (ANC) and Transparency Mode
The ear buds feature Adaptive Noise Cancellation and a Transparency Mode.
- ANC Mode: Reduces ambient noise, ideal for noisy environments.
- Transparency Mode: Allows you to hear your surroundings while listening to audio, useful for awareness.
To switch between modes, long press either ear bud for 2 seconds.
Gaming Mode (Low Latency)
Activate Gaming Mode for reduced audio latency, enhancing your gaming experience.
- To activate/deactivate Gaming Mode, refer to your device's settings or specific app controls, or check for a dedicated touch gesture (not explicitly stated in product features, but common for low-latency modes).
- This mode reduces audio delay to 40 ms for better synchronization of sound and visuals.
Maintenance and Care
Proper maintenance ensures the longevity and performance of your ear buds.
- Cleaning: Regularly clean the ear buds and charging case with a soft, dry, lint-free cloth. Do not use harsh chemicals or abrasive materials.
- Ear Tips: Remove and clean ear tips with mild soap and water, then dry thoroughly before reattaching.
- Charging Port: Keep the charging port free of dust and debris.
- Storage: When not in use, store the ear buds in their charging case to protect them and keep them charged.
- Water Resistance: The ear buds are water-resistant (Water Resistance Level: Water Resistant). Avoid submerging them in water or exposing them to excessive moisture.
Troubleshooting
If you encounter issues with your CrossBeats Hertz Ear Buds, refer to the following solutions:
| Problem | Possible Solution |
|---|---|
| Ear buds not pairing |
|
| No sound or low volume |
|
| Charging issues |
|
| ANC not effective |
|
Specifications
- Model Name: Hertz
- Connectivity Technology: Bluetooth, Wireless
- Bluetooth Version: 5.3
- Bluetooth Range: 20 Metres
- Audio Driver Size: 13 Millimetres
- Frequency Response: 20000 Hz
- Noise Control: Adaptive Noise Cancellation, AI ENC Mic
- Audio Latency: 40 Milliseconds (Gaming Mode)
- Battery Life: Up to 60 Hours (with charging case, ANC off)
- Charging Time: 2 Hours
- Control Method: Touch
- Water Resistance Level: Water Resistant
- Item Weight: 48 Grams
- Material: Plastic
- Compatible Devices: Cellphones, Laptops, Tablets
Warranty and Support
For warranty information and customer support, please refer to the official CrossBeats website or contact their customer service directly. The product includes a user manual and eartips as part of the package.
Manufacturer: Crossbeats, BANGALORE, INDIA
Importer: Sellbrite digital-Ground floor, brigade tower, brigade road, bangalore-560025





