1. Introduction and Overview
This manual provides essential information for the safe and efficient operation of your Garvee 11500 BTU Mini Split AC/Heating System. This wall-mounted unit offers both cooling and heating functionalities, designed for energy efficiency and year-round climate control in spaces up to 750 sq.ft.
The system features advanced inverter technology for optimized energy consumption and a range of user-friendly modes to suit various comfort needs.

This image illustrates the dual functionality of the Garvee Mini Split AC/Heating System, providing both cooling and heating capabilities for year-round comfort.

An overhead diagram of a home highlights the system's capacity to cool and heat areas up to 750 square feet with 11500 BTU, demonstrating its effectiveness for various room sizes.
2. Safety Information
Please read all safety warnings and instructions carefully before installation and operation. Failure to follow these instructions may result in property damage, personal injury, or death.
- Professional Installation Required: This 11500 BTU mini split system requires professional installation by licensed HVAC technicians to ensure safety, proper function, and compliance with local codes.
- Electrical Safety: Ensure the unit is connected to a dedicated 230V power supply with appropriate circuit protection. Do not operate with damaged cords or plugs.
- Refrigerant Handling: The system uses R32 refrigerant. Only qualified personnel should handle refrigerant. Improper handling can cause injury or environmental damage.
- Clearances: Maintain adequate clearances around both indoor and outdoor units for proper airflow and maintenance.
- Children and Pets: Keep children and pets away from the unit during operation and maintenance.
3. Package Contents
Your Garvee Mini Split AC/Heating System package includes the following components. Please verify all items are present upon delivery.
- Indoor Unit
- Outdoor Unit
- Remote Control
- Installation Kit (includes necessary piping, wiring, and mounting hardware)

This image displays the complete package contents, including the indoor and outdoor units, remote control, and essential installation accessories. Note that the system is typically shipped in two separate boxes.
4. Setup and Installation
The Garvee Mini Split AC/Heating System is designed for permanent installation and requires specialized knowledge and tools. Professional installation by a licensed HVAC technician is mandatory.
Key Installation Considerations:
- Location: Select appropriate indoor and outdoor locations that allow for proper airflow, drainage, and maintenance access.
- Electrical Connection: Ensure a dedicated 230V electrical circuit is available.
- Refrigerant Lines: The system is pre-charged with R32 refrigerant. The installation kit includes line sets. The maximum recommended distance between indoor and outdoor units for 11500 BTU inverter models is 15m (49ft).
- Drainage: Proper condensate drainage must be established for the indoor unit.
- Mounting: Securely mount both indoor and outdoor units according to the provided installation guidelines.
Refer to the detailed installation manual provided with your unit for specific step-by-step instructions, diagrams, and safety precautions. Improper installation will void the warranty and can lead to system malfunction or safety hazards.

A visual representation of the Garvee Mini Split AC unit seamlessly integrated into a contemporary living environment, demonstrating its aesthetic appeal and functional presence.
5. Operating Instructions
Your Garvee Mini Split system offers multiple operating modes and features for personalized comfort. All functions are accessible via the remote control and, for WIFI-enabled models, through a compatible smart device application.
Operating Modes:
- Auto Mode: The unit automatically selects cooling, heating, or fan-only operation based on the set temperature and current room temperature.
- Cool Mode: Provides cooling when the room temperature is between 63-90°F (17-32°C).
- Heat Mode: Provides heating when the room temperature is between 32-80°F (0-27°C). Operates effectively in low outdoor temperatures down to 5°F (-15°C) for inverter models.
- Dry Mode: Reduces humidity in the room without significant temperature change.
- Fan Mode: Circulates air without cooling or heating. Multiple fan speeds are available (Auto/Low/Low-Mid/Mid/Mid-High/High/TURBO).
- Sleep Mode: Automatically adjusts temperature settings over time to maintain comfort during sleep and reduce energy consumption.
- ECO Mode: Optimizes operation for maximum energy savings.
Additional Features:
- 24-Hour Timer: Schedule the unit to turn on or off automatically.
- 4D Auto Swing: Controls both vertical (up-down) and horizontal (left-right) airflow for even distribution.
- Child Lock: Prevents accidental changes to settings.
- I FEEL Mode: Measures the temperature at the remote control's location for more precise comfort.
- HEALTH Mode: Activates specific air purification or circulation features (refer to your specific model's manual for details).
- TURBO Function: Provides rapid cooling or heating for quick temperature adjustments.
- MUTE Function: Reduces indoor unit fan speed to the lowest level for ultra-quiet operation.

The image showcases the 4-in-1 functionality of the Garvee Mini Split, including cooling, heating, fan, and dry modes, along with its WIFI 2.0 capability for smart control via mobile apps and voice assistants.

This image emphasizes the quiet operation of the mini split system, featuring a MUTE function and Sleep Mode for undisturbed rest, with noise levels indicated for different settings.
6. Maintenance
Regular maintenance ensures optimal performance, air quality, and longevity of your Garvee Mini Split system.
Air Filter Cleaning:
- The indoor unit is equipped with a washable air filter.
- Clean the air filter regularly (typically every 2-4 weeks, depending on usage and air quality) to maintain efficient airflow and prevent dust buildup.
- To clean, open the front panel of the indoor unit, remove the filters, wash them with lukewarm water and mild detergent, rinse thoroughly, and allow them to air dry completely before reinserting.
Seasonal Checks:
- Outdoor Unit: Keep the outdoor unit clear of debris, leaves, and snow to ensure proper airflow.
- Drainage: Ensure the condensate drain line is not clogged.
- Professional Inspection: Consider an annual professional inspection and cleaning by a licensed HVAC technician.
7. Troubleshooting
If you encounter issues with your Garvee Mini Split system, refer to the following common troubleshooting tips. For complex problems, contact a licensed HVAC technician.
Common Issues:
- Unit Not Turning On: Check power supply, circuit breaker, and ensure the remote control batteries are functional.
- Insufficient Cooling/Heating: Verify correct mode selection and temperature setting. Check if air filters are clean. Ensure no obstructions block airflow to indoor or outdoor units.
- Unusual Noises: Minor noises during operation are normal. Loud or unusual noises may indicate a problem. Turn off the unit and contact a technician.
- Water Leakage: Check the condensate drain line for blockages or improper installation.
- Remote Control Not Working: Replace batteries. Ensure no obstructions between the remote and the indoor unit's receiver.
If the problem persists after attempting these steps, contact Garvee customer support or a qualified service technician.
8. Specifications
Below are the key technical specifications for the Garvee 11500 BTU Mini Split AC/Heating System (Model 3365NWKQGVSC).
| Feature | Specification |
|---|---|
| Brand Name | Garvee |
| Model Info | 3365NWKQGVSC |
| Cooling Power | 11500 British Thermal Units (BTU) |
| Seasonal Energy Efficiency Ratio (SEER) | 17 |
| Voltage | 230V |
| Wattage | 1180W |
| Noise Level | 28 Decibels (dB) |
| Floor Area Coverage | Up to 750 Square Feet |
| Item Weight | 67 pounds |
| Product Dimensions | 31"D x 11"W x 27"H (Outdoor Unit) |
| Installation Type | Split System |
| Special Feature | Heating & Cooling Function, WIFI Enabled |
| Refrigerant Type | R32 |

This graphic explains the energy-saving benefits of the inverter compressor technology, highlighting improved efficiency for both cooling and heating, and a significant reduction in energy consumption.
9. Warranty and Support
For warranty information, please refer to the warranty card included with your product or visit the official Garvee website. Keep your purchase receipt as proof of purchase.
For technical support, service inquiries, or to report any issues, please contact Garvee customer service. Contact details can typically be found on the product packaging, the official Garvee website, or within the comprehensive manual provided with the unit.
Important: Any unauthorized service or repair attempts may void your product warranty.





