Introduction
This manual provides detailed instructions for the installation, operation, and maintenance of your Nebakne 17.7 inch Tall Wall Safe. Please read this manual thoroughly before installation and use to ensure proper function and security.
The Nebakne wall safe is constructed from robust carbon steel, designed to fit discreetly between standard 16-inch on-center wall studs. It features an electronic combination lock, two removable shelves, and a hidden lower compartment for secure storage of valuables.

Figure 1: Nebakne 17.7 inch Tall Wall Safe (Black)
Package Contents
Verify that all components are present in the package:
- 1 x Nebakne Wall Safe
- 2 x Emergency Keys
- 2 x Steel Shelves (removable)
- 4 x Expansion Bolts
- 1 x User Manual (this document)
Setup and Installation
Proper installation is crucial for the security and functionality of your wall safe. This safe is designed to fit between standard wall studs spaced 16 inches on center.
1. Site Selection and Preparation
- Choose a location between two wall studs that are 16 inches apart (center to center).
- Ensure there are no electrical wires, plumbing, or other obstructions within the wall cavity at your chosen location. Use a stud finder and other appropriate tools to verify.
- The exterior dimensions of the safe are approximately 17.72"H x 3.94"D x 14.65"W. You will need to cut an opening in the drywall that accommodates these dimensions, allowing for the safe's flange to sit flush or slightly proud of the wall surface.

Figure 2: Wall Mounted Installation Diagram. The safe is bolted to the wall studs using expansion bolts.
2. Cutting the Opening
- Mark the precise outline of the safe's body (excluding the flange) on the wall. Double-check measurements.
- Carefully cut the opening using a drywall saw or similar tool.
3. Mounting the Safe
- Insert the safe into the prepared opening. Ensure it fits snugly between the studs.
- Secure the safe to the wall studs using the provided expansion bolts. Drill pilot holes if necessary.

Figure 3: Safe dimensions and internal layout, showing shelves and hidden tray.
4. Initial Access (First Use)
Upon first use, the safe must be opened using the emergency keys. The electronic lock requires batteries, which are typically installed after initial access.
- Locate the grooved cover in the center of the control panel. Press and remove it to reveal the emergency keyhole.
- Insert one of the provided emergency keys into the keyhole and turn it counter-clockwise.
- While the key is turned, rotate the turning knob clockwise to open the safe door.
- Once open, install 4 AA batteries (not included) into the battery compartment located on the inside of the door.
Video 1: Instructions on how to open the safe using emergency keys.
Operating the Safe
1. Setting the Master and User Codes
It is recommended to set a new master code and user code immediately after installing batteries.
- With the safe door open, press the red reset button located on the inside of the door (usually near the hinge). You will hear a beep and the yellow light on the keypad will illuminate.
- Enter your desired new master code (3-8 digits) on the keypad, then press "#". The safe will beep twice, and the green light will flash, indicating success.
- To set a user code, repeat step 1, then enter your desired user code (3-8 digits) and press "#".
- Test your new codes with the door open before closing it.
Video 2: Guide on how to set the master and user codes for the electronic lock.
2. Unlocking with a Password
- Enter your 3-8 digit password on the keypad, then press "#".
- If the code is correct, the green light will illuminate. Within 5 seconds, turn the knob clockwise to open the safe door.
- If an incorrect code is entered three times, the safe will enter a lockout period.
Video 3: Demonstration of unlocking the wall safe using a password.
3. Locking the Safe
Close the safe door and turn the knob counter-clockwise until it is securely locked. The motorized deadbolts will engage automatically.
4. Setting the Mute Function
You can enable or disable the keypad sound for silent operation.
- To activate mute: Press and hold the "1" button for 3-5 seconds. The keypad will beep once to confirm mute is active.
- To deactivate mute: Press and hold the "0" button for 3-5 seconds. The keypad will beep once to confirm mute is deactivated.
Video 4: Instructions for activating and deactivating the mute function on the keypad.
5. Internal Storage Features
- Removable Shelves: The safe includes two steel shelves that can be installed or removed to customize the internal storage space according to your needs.
- Hidden Lower Compartment: A discreet compartment at the bottom provides additional security for small, valuable items.

Figure 4: Illustration of the removable shelves and the built-in hidden compartment.
Maintenance
- Battery Replacement: Replace the 4 AA batteries when the low battery indicator lights up or if the keypad becomes unresponsive. Always use new, high-quality alkaline batteries.
- Key Storage: Store emergency keys in a secure location outside the safe. Do not store them inside the safe, as they are your only means of access if the batteries die or the electronic lock malfunctions.
- Cleaning: Clean the exterior of the safe with a soft, damp cloth. Avoid abrasive cleaners or solvents that could damage the finish or electronic components.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Safe does not open with code. | Incorrect code entered; batteries are low or dead; keypad malfunction. | Re-enter code carefully. Replace batteries. Use emergency key to open. |
| Keypad is unresponsive. | Dead batteries. | Replace all 4 AA batteries. If still unresponsive, use emergency key. |
| Emergency key does not work. | Key not fully inserted or turned correctly; lock mechanism issue. | Ensure key is fully inserted and turned counter-clockwise while turning the knob. If issue persists, contact customer support. |
| Safe is locked out after multiple incorrect attempts. | Security feature activated. | Wait for the lockout period to expire (typically a few minutes), then try again with the correct code. |
Specifications
| Feature | Detail |
|---|---|
| Brand | Nebakne |
| Model Number | Wall Safes Between the Studs 16" Centers |
| Exterior Dimensions (H x D x W) | 17.72" x 3.94" x 14.65" |
| Lock Type | Electronic Combination Lock |
| Color | Black |
| Material | Carbon Steel |
| Mounting Type | Wall Mount (fits 16" on-center studs) |
| Special Features | Alarm System, Anti-Theft, Hidden Lower Compartment, Removable Shelves |
| Item Weight | 11.52 kg (approx. 25.4 lbs) |
Warranty and Support
For any questions or assistance with your Nebakne Wall Safe, please contact our customer support team. We guarantee a response within 24 hours.
Please refer to your purchase documentation for specific warranty details. Keep your proof of purchase for warranty claims.
Contact Information: Refer to your product packaging or retailer's website for the most current contact details.