GNCC GW20
GNCC GW20 Solar Security Camera Outdoor User Manual
Model: GW20
Introduction
This manual provides detailed instructions for the installation, operation, and maintenance of your GNCC GW20 Solar Security Camera Outdoor. Please read this manual thoroughly before using the product to ensure proper function and safety.

Overview of the GNCC GW20 Solar Security Camera Outdoor, highlighting its key features such as 4MP resolution, full-color night vision, PIR motion detection, and dual-band Wi-Fi.
What's in the Box
- GNCC GW20 Solar Security Camera
- Instruction Manual
- Mounting Screws and Anchors
- USB Charging Cable
- Mounting Bracket

The package includes the GNCC GW20 camera, user manual, mounting accessories, and a USB charging cable.
Setup and Installation
1. Charging the Camera
Before initial use, fully charge the camera using the provided USB cable. Connect the cable to the DC 5V port on the camera and a standard USB power adapter (not included).
2. App Download and Account Creation
Download the "Osaio" app from your smartphone's app store (iOS or Android). Follow the in-app instructions to create an account and add your new GW20 camera.
3. Mounting the Camera
The GNCC GW20 camera is designed for easy, wire-free installation. Choose a location that receives ample direct sunlight for optimal solar charging and provides the desired surveillance coverage.
- Position the mounting bracket on the desired surface (wall, eave, roof).
- Mark the drill holes and drill pilot holes if necessary.
- Secure the mounting bracket using the provided screws and anchors.
- Attach the camera to the mounting bracket and adjust the angle for optimal viewing and solar panel exposure.

The camera is designed for quick and easy installation, requiring minimal tools.

Simple setup process allows for quick deployment without professional assistance.
Operating Instructions
Connectivity
The camera supports dual-band Wi-Fi (2.4GHz and 5GHz) for stable and fast connections. Ensure your router is within range and configured for the correct band during setup.

Dual-band Wi-Fi ensures wide coverage and high-speed performance for reliable outdoor security.
Video Quality and Night Vision
The camera delivers 4MP HD video. It features full-color night vision, enhanced by an integrated spotlight, allowing for clear identification of details even in low-light conditions.

The camera provides 4MP full-color night vision with a bright fill light for enhanced clarity.

The integrated spotlight provides illumination for clear color night vision.
Smart PIR Motion Detection and Alerts
The advanced PIR motion sensor accurately detects human movement, minimizing false alarms. You will receive real-time notifications on your phone. Sensitivity levels can be customized within the app.

Instant PIR detection triggers real-time notifications via the app, enhancing outdoor security.

Receive instant message push notifications when motion is detected.
Two-Way Audio Communication
Utilize the two-way audio feature to listen and speak through the camera in real-time. Ensure the protective film is removed, microphone access is granted in the app, and your phone volume is adjusted.

Engage in real-time two-way audio communication through the camera via the mobile app.
Storage Options
The GNCC GW20 offers flexible storage solutions for your recordings:
- MicroSD Card: Save recordings locally using a microSD card (up to 128GB, not included).
- Cloud Storage: Opt for cloud storage with an optional subscription for convenient backup and advanced features.

Choose between local microSD card storage (up to 128GB) or encrypted cloud storage with a subscription.

The camera supports both SD card and cloud storage for recording flexibility.
Osaio+ Subscription Plans (Example)
Cloud storage and advanced features may vary by subscription plan. An example of available plans is provided below:

Example of Osaio+ subscription plans for enhanced features and cloud storage.
Power Management
The GNCC GW20 camera is solar-powered, providing continuous charging for uninterrupted operation. Ensure the integrated solar panel receives adequate direct sunlight daily.

Just 3 hours of direct sunlight can power the camera for an entire day.

The integrated solar panel provides continuous outdoor protection.
Maintenance
To ensure optimal performance and longevity of your GNCC GW20 Solar Security Camera, follow these maintenance guidelines:
- Clean the Solar Panel: Regularly wipe the solar panel with a soft, damp cloth to remove dust, dirt, or debris that may obstruct sunlight absorption.
- Check Lens Clarity: Keep the camera lens clean to ensure clear image quality. Use a soft, lint-free cloth.
- Firmware Updates: Periodically check the Osaio app for available firmware updates to ensure your camera has the latest features and security enhancements.
- Weather Protection: The camera is weatherproof (IP65 rated), designed to withstand rain, snow, heat, and cold. However, extreme weather conditions may temporarily affect performance.

The camera is built with durable, weather-resistant materials (IP65 rated) for year-round outdoor use.
Troubleshooting
If you encounter issues with your GNCC GW20 camera, refer to the following common solutions:
- Camera Not Connecting to Wi-Fi:
- Ensure the camera is within range of your Wi-Fi router.
- Verify that you are connecting to a 2.4GHz or 5GHz network as supported.
- Check Wi-Fi password accuracy.
- Restart your router and the camera.
- Poor Video Quality:
- Clean the camera lens.
- Ensure stable Wi-Fi connection.
- Check for obstructions in the camera's field of view.
- Motion Detection Not Working or Too Sensitive:
- Adjust PIR sensitivity settings in the Osaio app.
- Ensure the camera is positioned correctly to cover the desired area.
- Avoid placing the camera where moving objects (e.g., tree branches, busy roads) might trigger false alerts.
- Battery Not Charging:
- Ensure the solar panel is clean and receives direct sunlight for several hours daily.
- Check the USB charging cable and port for damage if charging manually.
Specifications
| Brand | GNCC |
| Model Name | GW20 |
| Connectivity Technology | Wireless (Bluetooth, Wi-Fi 2.4 & 5GHz) |
| Video Capture Resolution | 4MP (2K) |
| Special Features | 2-Way Audio, HD Resolution, Color Night Vision, PIR Motion Detection, Spotlight |
| Indoor/Outdoor Usage | Outdoor |
| Power Source | Solar Powered |
| Storage Options | MicroSD Card (up to 128GB), Cloud Storage (subscription) |
| Weather Resistance | IP65 Weatherproof |
| Item Dimensions | 5.5 x 4.5 x 1.88 inches |
| Item Weight | 14.08 ounces |
Warranty and Support
For warranty information, please refer to the product packaging or contact GNCC customer support directly. The manufacturer is Kalado.
For technical support or inquiries, please contact:
Email: support@gncchome.com
Additional protection plans may be available for purchase separately.
Product Videos
This video provides a brief overview of the GNCC GW20 Solar Security Camera, highlighting its compact design, integrated solar panel, and key features like local storage and two-way audio. It demonstrates the physical aspects of the camera and its mounting capabilities.
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