GNCC GW20

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GNCC GW20 Solar Security Camera Outdoor User Manual

Model: GW20

Introduction

This manual provides detailed instructions for the installation, operation, and maintenance of your GNCC GW20 Solar Security Camera Outdoor. Please read this manual thoroughly before using the product to ensure proper function and safety.

GNCC GW20 4MP Outdoor Solar Security Camera with features listed

Overview of the GNCC GW20 Solar Security Camera Outdoor, highlighting its key features such as 4MP resolution, full-color night vision, PIR motion detection, and dual-band Wi-Fi.

What's in the Box

  • GNCC GW20 Solar Security Camera
  • Instruction Manual
  • Mounting Screws and Anchors
  • USB Charging Cable
  • Mounting Bracket
Contents of the GNCC GW20 Solar Security Camera box including camera, manual, mounting hardware, and charging cable.

The package includes the GNCC GW20 camera, user manual, mounting accessories, and a USB charging cable.

Setup and Installation

1. Charging the Camera

Before initial use, fully charge the camera using the provided USB cable. Connect the cable to the DC 5V port on the camera and a standard USB power adapter (not included).

2. App Download and Account Creation

Download the "Osaio" app from your smartphone's app store (iOS or Android). Follow the in-app instructions to create an account and add your new GW20 camera.

3. Mounting the Camera

The GNCC GW20 camera is designed for easy, wire-free installation. Choose a location that receives ample direct sunlight for optimal solar charging and provides the desired surveillance coverage.

  1. Position the mounting bracket on the desired surface (wall, eave, roof).
  2. Mark the drill holes and drill pilot holes if necessary.
  3. Secure the mounting bracket using the provided screws and anchors.
  4. Attach the camera to the mounting bracket and adjust the angle for optimal viewing and solar panel exposure.
Woman installing the GNCC GW20 solar security camera on an outdoor wall.

The camera is designed for quick and easy installation, requiring minimal tools.

Image showing a woman easily setting up the GNCC solar camera on an exterior wall, emphasizing quick setup.

Simple setup process allows for quick deployment without professional assistance.

Operating Instructions

Connectivity

The camera supports dual-band Wi-Fi (2.4GHz and 5GHz) for stable and fast connections. Ensure your router is within range and configured for the correct band during setup.

Diagram illustrating dual-band Wi-Fi coverage (2.4GHz and 5GHz) for the GNCC security camera in an outdoor home setting.

Dual-band Wi-Fi ensures wide coverage and high-speed performance for reliable outdoor security.

Video Quality and Night Vision

The camera delivers 4MP HD video. It features full-color night vision, enhanced by an integrated spotlight, allowing for clear identification of details even in low-light conditions.

Comparison of 4MP full-color night vision with bright fill light versus standard night vision, showing a car in a driveway.

The camera provides 4MP full-color night vision with a bright fill light for enhanced clarity.

Image showing the camera's spotlight feature illuminating an outdoor area at night, with a comparison to a dark scene.

The integrated spotlight provides illumination for clear color night vision.

Smart PIR Motion Detection and Alerts

The advanced PIR motion sensor accurately detects human movement, minimizing false alarms. You will receive real-time notifications on your phone. Sensitivity levels can be customized within the app.

Diagram showing the camera detecting motion with a spotlight and siren, sending real-time notifications to a phone.

Instant PIR detection triggers real-time notifications via the app, enhancing outdoor security.

Smartphone screen displaying 'Osaio Device Back Door Motion Detected' notification, with a security camera illuminating a garage area.

Receive instant message push notifications when motion is detected.

Two-Way Audio Communication

Utilize the two-way audio feature to listen and speak through the camera in real-time. Ensure the protective film is removed, microphone access is granted in the app, and your phone volume is adjusted.

Woman speaking into her phone with a thought bubble 'On my way!' and a camera icon with a speech bubble 'Hey babe, come down and help me!'

Engage in real-time two-way audio communication through the camera via the mobile app.

Storage Options

The GNCC GW20 offers flexible storage solutions for your recordings:

  • MicroSD Card: Save recordings locally using a microSD card (up to 128GB, not included).
  • Cloud Storage: Opt for cloud storage with an optional subscription for convenient backup and advanced features.
GNCC GW20 camera showing microSD card slot and a smartphone displaying cloud storage options.

Choose between local microSD card storage (up to 128GB) or encrypted cloud storage with a subscription.

Image illustrating flexible storage options for the GNCC camera, including SD card and cloud storage.

The camera supports both SD card and cloud storage for recording flexibility.

Osaio+ Subscription Plans (Example)

Cloud storage and advanced features may vary by subscription plan. An example of available plans is provided below:

Table detailing Osaio+ subscription plans: AI SOLO, AI PLUS, AI PREMIUM, with features like Motion & Sound Detection, Event Recording, Video History, AI Analysis, Device Limit, Monthly Price, and Annual Price.

Example of Osaio+ subscription plans for enhanced features and cloud storage.

Power Management

The GNCC GW20 camera is solar-powered, providing continuous charging for uninterrupted operation. Ensure the integrated solar panel receives adequate direct sunlight daily.

GNCC GW20 solar camera mounted on a wall, showing sunlight hitting the solar panel with text '3Hrs of Sunlight, Power All Day*'.

Just 3 hours of direct sunlight can power the camera for an entire day.

Image of the GNCC solar panel-powered wireless security camera mounted outdoors, with sun rays indicating solar charging.

The integrated solar panel provides continuous outdoor protection.

Maintenance

To ensure optimal performance and longevity of your GNCC GW20 Solar Security Camera, follow these maintenance guidelines:

  • Clean the Solar Panel: Regularly wipe the solar panel with a soft, damp cloth to remove dust, dirt, or debris that may obstruct sunlight absorption.
  • Check Lens Clarity: Keep the camera lens clean to ensure clear image quality. Use a soft, lint-free cloth.
  • Firmware Updates: Periodically check the Osaio app for available firmware updates to ensure your camera has the latest features and security enhancements.
  • Weather Protection: The camera is weatherproof (IP65 rated), designed to withstand rain, snow, heat, and cold. However, extreme weather conditions may temporarily affect performance.
GNCC GW20 camera mounted outdoors, showing rain and sun, with IP65 rating and temperature range (113°F to 14°F).

The camera is built with durable, weather-resistant materials (IP65 rated) for year-round outdoor use.

Troubleshooting

If you encounter issues with your GNCC GW20 camera, refer to the following common solutions:

  • Camera Not Connecting to Wi-Fi:
    • Ensure the camera is within range of your Wi-Fi router.
    • Verify that you are connecting to a 2.4GHz or 5GHz network as supported.
    • Check Wi-Fi password accuracy.
    • Restart your router and the camera.
  • Poor Video Quality:
    • Clean the camera lens.
    • Ensure stable Wi-Fi connection.
    • Check for obstructions in the camera's field of view.
  • Motion Detection Not Working or Too Sensitive:
    • Adjust PIR sensitivity settings in the Osaio app.
    • Ensure the camera is positioned correctly to cover the desired area.
    • Avoid placing the camera where moving objects (e.g., tree branches, busy roads) might trigger false alerts.
  • Battery Not Charging:
    • Ensure the solar panel is clean and receives direct sunlight for several hours daily.
    • Check the USB charging cable and port for damage if charging manually.

Specifications

BrandGNCC
Model NameGW20
Connectivity TechnologyWireless (Bluetooth, Wi-Fi 2.4 & 5GHz)
Video Capture Resolution4MP (2K)
Special Features2-Way Audio, HD Resolution, Color Night Vision, PIR Motion Detection, Spotlight
Indoor/Outdoor UsageOutdoor
Power SourceSolar Powered
Storage OptionsMicroSD Card (up to 128GB), Cloud Storage (subscription)
Weather ResistanceIP65 Weatherproof
Item Dimensions5.5 x 4.5 x 1.88 inches
Item Weight14.08 ounces

Warranty and Support

For warranty information, please refer to the product packaging or contact GNCC customer support directly. The manufacturer is Kalado.

For technical support or inquiries, please contact:

Email: support@gncchome.com

Additional protection plans may be available for purchase separately.

Product Videos

This video provides a brief overview of the GNCC GW20 Solar Security Camera, highlighting its compact design, integrated solar panel, and key features like local storage and two-way audio. It demonstrates the physical aspects of the camera and its mounting capabilities.

© 2026 GNCC. All rights reserved.

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