1. Product Overview
The Sannover Azora pellet stove combines elegant design with powerful and energy-efficient heating. Its refined cylindrical shape and flat glass panel are designed to complement various interior decors. This sealed pellet stove is engineered for high performance and ease of use, providing consistent warmth for your living space.
Image 1.1: The Sannover Azora 11.6 kW Sealed Pellet Stove, shown with its remote control.
The Azora model features a robust 11.6 kW absorbed power and an impressive 88.8% efficiency, capable of heating up to 240 m³ effectively while managing energy consumption. Its large 15kg pellet tank ensures extended autonomy, up to 19 hours, for continuous comfort. User-friendly features include 5 power levels, weekly programming, an energy-saving mode, and integrated safety mechanisms. A cast iron brazier is incorporated to minimize noise during pellet drop, enhancing comfort, especially in living room installations.
2. Safety Information and Initial Inspection
2.1 Package Inspection
Upon receiving your order, it is crucial to inspect the package thoroughly for any signs of damage. After unpacking the goods, if you observe any damage or non-conformity with your order, you should note these reservations on the delivery slip and may refuse the package. In such instances, please take photographs of the issue to support any claim submitted to customer service.
2.2 Professional Installation and Maintenance
For your safety and the safety of others, it is strongly recommended that the installation and regular maintenance of this equipment be carried out by a qualified professional. This recommendation applies even if local regulations do not strictly mandate professional installation. Qualified professionals include those certified by organizations such as Qualigaz, QualiPac, QualiBois, or a brand-approved technical service station. Improper installation or maintenance can lead to hazards and may void the product warranty.
3. Setup and Placement
Proper placement and installation are critical for the safe and efficient operation of your Sannover Azora pellet stove. Always ensure the stove is installed on a non-combustible surface or with appropriate floor protection, and maintain adequate clearances from combustible materials as specified in local building codes and the detailed installation guide (not provided here, but typically included with the product).
Image 3.1: The Sannover Azora 11.6 kW Sealed Pellet Stove positioned in a living room, demonstrating typical placement.
As mentioned in the safety information, professional installation by a certified technician is highly recommended to ensure compliance with all safety standards and optimal performance.
4. Operating Instructions
The Sannover Azora pellet stove is designed for practical and simple operation. Familiarize yourself with the control panel and remote control (if applicable) to utilize all features effectively.
4.1 Key Operating Features
- 5 Power Levels: Adjust the heat output to suit your comfort needs and room size. Higher levels provide more heat, while lower levels conserve pellets.
- Weekly Programming: Set custom operating schedules for each day of the week to automatically turn the stove on/off or adjust power levels, optimizing energy use and convenience.
- Energy-Saving Mode: Activate this mode to reduce pellet consumption when full heating capacity is not required, maintaining a comfortable temperature with greater efficiency.
- Integrated Safety Devices: The stove is equipped with multiple safety features to ensure secure operation. Refer to the full product manual for details on specific safety protocols and indicators.
4.2 Pellet Loading
Ensure the pellet tank is adequately filled with high-quality wood pellets. The 15kg tank provides up to 19 hours of continuous operation, depending on the selected power level and environmental conditions. Always use pellets recommended by the manufacturer to prevent damage and ensure efficient combustion.
5. Maintenance
Regular maintenance is essential for the longevity, efficiency, and safe operation of your Sannover Azora pellet stove. As highlighted in the safety section, it is strongly recommended that all maintenance tasks be performed by a qualified professional.
5.1 Routine Checks (Professional Recommended)
- Brazier Cleaning: The cast iron brazier should be regularly inspected and cleaned to ensure proper pellet combustion and prevent ash buildup.
- Ash Removal: Periodically remove ash from the ash pan to maintain airflow and efficiency.
- Flue Pipe Cleaning: The flue pipes and chimney should be cleaned regularly to prevent creosote buildup and ensure safe exhaust.
- General Inspection: A professional can inspect all components, including seals, fans, and electrical connections, to ensure they are in good working order.
Refer to the comprehensive product manual for a detailed maintenance schedule and specific instructions for your model.
6. Troubleshooting
This section provides general guidance for common issues. For detailed troubleshooting steps or complex problems, always consult a qualified technician or the full product manual.
6.1 Common Issues and Solutions
- Stove Not Igniting: Check if the pellet hopper is full, the igniter is functioning, and there are no blockages in the brazier or air intake.
- Low Heat Output: Ensure the power level is set appropriately, the flue pipes are clear, and the pellets are of good quality.
- Excessive Smoke: This can indicate a blockage in the flue, poor pellet quality, or an issue with the air intake. Immediately shut down the stove and seek professional assistance.
- Unusual Noises: While the cast iron brazier is designed for quiet operation, any new or unusual noises should be investigated by a technician.
Always prioritize safety. If you are unsure about diagnosing or resolving an issue, contact a qualified professional.
7. Specifications
Below are the key technical specifications for the Sannover Azora 11.6 kW Sealed Pellet Stove (Model: Azora116Bord).
Image 7.1: Front view of the Sannover Azora 11.6 kW Sealed Pellet Stove, highlighting its design.
| Feature | Specification |
|---|---|
| Model Number | Azora116Bord |
| Manufacturer | Sannover |
| Absorbed Power | 11.6 kW |
| Nominal Power | 10.3 kW |
| Efficiency | 88.8% |
| Heating Volume (Max) | Up to 240 m³ |
| Pellet Tank Capacity | 15 kg |
| Autonomy (Max) | Up to 19 hours |
| Dimensions (H x W x D) | 903 x 580 x 522 mm |
| Smoke Outlet Diameter | 80 mm |
| Energy Class | A+ |
| Standards | CE, RoHS, Ecodesign2022 |
| Included Components | Pellet Stove |
| Spare Parts Availability | Information unavailable |
8. Warranty and Support
8.1 Legal Conformity Guarantee
You benefit from a legal conformity guarantee for two years from the date of delivery of your purchase. This guarantee covers any defects in conformity that exist at the time of delivery.
8.2 Manufacturer's Warranty
For certain products, a manufacturer's warranty may be available, typically for a period of two years, covering spare parts. It is important to note that the manufacturer's warranty is generally conditional. It will only apply if both the installation and any subsequent fault diagnosis have been carried out by a qualified professional in accordance with current standards and regulations.
For any warranty claims or technical support, please refer to the contact information provided with your purchase documentation or contact Sannover customer service.
