WHYFONE Motorized TV Mount Instruction Manual

1. Introduction

Thank you for choosing the WHYFONE Motorized TV Mount. This electric drop-down TV mount is designed to provide optimal viewing comfort and convenience for televisions ranging from 32 to 85 inches. With its remote control functionality, full motion capabilities, and advanced safety features, this mount offers a superior viewing experience. Please read this manual thoroughly before installation and operation to ensure safe and correct usage.

2. Safety Information

• Weight Capacity: This mount supports a maximum weight of 88 lbs (40 kg). Do not exceed this limit.
• Compatible TV Sizes: Suitable for TVs from 32 to 85 inches.
• Wall Compatibility: Can be installed on single-stud walls, 8/12/16 inch wood stud walls, concrete walls, and brick walls. DO NOT INSTALL ON DRYWALL ALONE.
• Stop When Obstructed Function: The mount features an anti-collision sensor that halts operation if an obstacle is detected (as subtle as 0.2 inch displacement), preventing damage to the TV and wall.
• Limiting Highest and Lowest Positions: Automatically stops at preset highest and lowest points to prevent collisions with the ceiling, bracket components, or the floor.
• Ensure all cables are properly managed and secured to prevent pinching or damage during movement.

3. Specifications

The mount features upgraded high-performance motor and robust solid steel construction, passing 25,000 lift cycles with no damage. Cold-rolled steel offers higher strength and hardness, with ultimate tensile strength of metal fibers and yield strength of 300 Newtons per square millimeter.

Image: Illustration of the mount's robust solid steel construction and high-performance motor, highlighting 25,000 lift cycles and material strength.

4. Setup & Installation

This motorized TV mount is compatible with TVs from 32 to 85 inches and supports VESA patterns from 200x100mm to 600x400mm. It can be installed on single-stud walls, 8/12/16 inch wood stud walls, concrete walls, and brick walls. Installation is designed to be straightforward.

4.1 Wall Compatibility & VESA

Image: Diagram illustrating compatible wall types (16" wood stud, single stud, brick/concrete) and TV VESA patterns (Min: 200x100mm, Max: 600x400mm). A warning states: "DO NOT INSTALL ON DRYWALL ALONE!"

4.2 Mounting Solutions on Wood Studs

Image: Visual guide showing two mounting solutions for wood studs: single wood stud and 8"/12"/16" apart wood studs.

4.3 Pre-Purchase Inspection & Fireplace Installation

When installing above a fireplace, measure the fireplace depth. Different fireplace depths require installation at varying heights above the fireplace, resulting in different TV assembly dimensions and required vertical space. Detailed reference tables are provided in the manual and images.

Image: Diagram for pre-purchase inspection, showing how to verify wall space, measure mantel depth, and calculate required vertical space for fireplace installation. Includes a table for mount height dimensions based on mantel depth.

4.4 Installation Video (Seller)

5. Operating Instructions

The WHYFONE Motorized TV Mount offers a range of features for convenient and safe operation.

5.1 Remote Control Functions

The remote control can be effectively used within a distance of 100 ft. It features four main buttons: Up, Down, Stop, and Memory Function. Pressing the left button on the back of the remote for 6 seconds will clear all settings and return to factory defaults.

Image: Illustration of the electric TV mount in use above a fireplace, with an overlay showing the remote control and its 'Up', 'Stop', 'Down', and 'Memory' functions.

5.2 Full Motion Capabilities

This electric TV mount allows for flexible viewing angles. It can swivel left or right 25° by hand and tilt up 5° and down 10° by hand, providing optimal viewing comfort from various positions.

Image: Depicts the full motion capabilities of the motorized TV mount, showing swivel (left & right 25°), max descent height (17.7"), and tilt (up 7°, down 14°).

5.3 Memory Location Function

To set a memory location, adjust the TV to your desired angle, then long-press the remote control's "M" key for 6 seconds. A beep will confirm successful setting. Next time, simply press the "M" key to move the TV directly to this stored position.

Image: Illustrates the memory function, allowing one-touch access to a pre-set TV position for precision viewing.

5.4 Stop When Obstructed Function

The mount is equipped with an anti-collision sensor that detects obstacles with as little as 0.2 inch displacement. If resistance is encountered, the mount instantly halts operation with precision torque control, ensuring smooth deceleration within 0.3 seconds.

Image: Shows the anti-collision feature, where the mount stops with 1-inch precision hovering when an obstacle is detected.

5.5 Quiet Electric Operation

When lowering or retracting, the mount operates quietly, with a noise level below 40 decibels, comparable to a library environment. This ensures minimal disturbance.

Image: Depicts the quiet operation of the motorized TV mount, stating the noise level stays below 40 decibels.

5.6 Limiting Highest and Lowest Positions

The mount can be programmed to automatically stop at preset highest and lowest points. This prevents the screen from rising or lowering excessively, ensuring safety and convenience by avoiding collisions with the ceiling, bracket components, or the base/ground.

5.7 Reset to Factory Settings

To reset all memory and limit position settings to factory defaults, long-press the button on the left side of the back of the remote control for 6 seconds. A long beep will indicate that the reset is complete.

5.8 Operation Video (Seller)

6. Maintenance

Regular maintenance ensures the longevity and smooth operation of your WHYFONE Motorized TV Mount.

• Periodically check all screws and bolts to ensure they are securely tightened.
• Keep the moving parts clean and free from dust and debris. Use a soft, dry cloth for cleaning.
• Avoid applying excessive force to the TV or mount during manual adjustments.
• Ensure no cables are pinched or obstructing the mount's movement.

7. Troubleshooting

If you encounter any issues with your WHYFONE Motorized TV Mount, please refer to the following common troubleshooting steps:

• Mount not responding to remote: Check if the remote control batteries are correctly inserted and charged. Ensure there are no obstructions between the remote and the mount's receiver. Try resetting the remote to factory settings (long-press left button on back for 6 seconds).
• Mount movement is jerky or stops unexpectedly: Ensure the weight of your TV does not exceed the maximum capacity of 88 lbs. Check for any physical obstructions in the path of the mount. The anti-collision sensor may have been triggered.
• TV not level after adjustment: Manually adjust the swivel and tilt angles as needed. Ensure all mounting bolts are securely fastened.
• Noise during operation: While designed for quiet operation (below 40 dB), unusual noises may indicate a loose part or obstruction. Inspect the moving components for any issues.

8. Warranty & Support

The WHYFONE Motorized TV Mount comes with a permanent warranty. For detailed warranty information and terms, please refer to the product packaging or contact WHYFONE customer support.

For technical support, troubleshooting assistance, or any questions regarding your product, please visit the WHYFONE Store on Amazon or contact their customer service directly.