1. Introduction
This manual provides essential information for the safe and efficient operation, installation, and maintenance of your Orient Electric Aquanova Neo 10L 5 Star Storage Water Heater. Please read this manual thoroughly before installation and use, and retain it for future reference. Proper adherence to these instructions will ensure optimal performance and longevity of your appliance.
The Orient Electric Aquanova Neo 10L 5 Star Storage Water Heater is engineered for reliable and energy-efficient hot water supply. It features a durable Glassline tank, an Incoloy heating element, and Whirlflow Technology for enhanced heating efficiency. Designed to accommodate high water pressure, it is suitable for high-rise buildings. Its 5-star BEE rating signifies high energy efficiency, contributing to reduced electricity consumption.
2. Safety Instructions
Always observe the following safety precautions to reduce the risk of fire, electric shock, injury, or damage to the appliance.
- Ensure the water heater is installed by a qualified technician in accordance with local regulations and this manual.
- Do not operate the water heater if it is damaged or malfunctioning. Disconnect power immediately and contact customer service.
- The appliance must be properly grounded to prevent electric shock.
- Do not block or tamper with the pressure relief valve. Regular inspection of the valve is recommended.
- Keep flammable materials away from the water heater.
- Ensure the water heater is filled with water before switching on the power supply to prevent damage to the heating element.
- This appliance is equipped with multi-level safety features including a thermostat, auto thermal cut-off, safety valve, and a fire-proof body for enhanced user protection.
Figure 1: The Aquanova Neo water heater features a 5-level safety shield, including a multifunction valve, auto cut-off, fire-proof body, high precision thermostat, and shock-proof PCM body, ensuring complete safety during operation.
3. Product Features
The Orient Electric Aquanova Neo 10L water heater incorporates several features designed for performance, safety, and convenience:
- Triple Warranty Protection: Enjoy peace of mind with a 7-year warranty on the tank, 6 years on the heating element, and 2 years comprehensive warranty on the product.
- 5-Star BEE Rating: This appliance is rated 5-star by the Bureau of Energy Efficiency, indicating high energy efficiency and potential savings on electricity bills.
Figure 2: The 5-star BEE rating signifies significant electricity savings, making the Aquanova Neo an energy-efficient choice.
- Durable Glassline Storage Tank: The internal tank is coated with Glassline material, which prevents corrosion and extends the geyser's lifespan, especially beneficial in hard water areas.
- Incoloy Heating Element: A high-quality Incoloy heating element ensures long-lasting performance and rapid water heating.
- Whirlflow Technology: This innovative technology prevents the mixing of hot and cold water within the tank, leading to faster and more efficient heating.
- Multi-Level Safety: Integrated safety features include a thermostat, auto thermal cut-off, safety valve, and a fire-proof body for comprehensive protection.
- Ideal for High-Rise Buildings: Designed with high-pressure tolerance, this water heater ensures consistent hot water flow even in high-rise residential structures.
Figure 3: The Aquanova Neo is specially designed to be compatible with up to 8 bar pressure, making it suitable for high-rise apartments.
- Adjustable Temperature Control: Easily set your desired water temperature within a range of 30°C to 75°C.
- Free Installation Kit: The product includes durable connecting water pipes and mounting accessories for a hassle-free setup.
- Stylish & Reliable Design: Features a compact, splash-proof IPX4 body, combining aesthetics with Orient's trusted quality.
Figure 4: The Ultra Diamond Glassline tank provides exceptional toughness and resistance to corrosion, ensuring durability.
4. Setup and Installation
Installation should only be performed by a qualified professional. Ensure all safety guidelines are followed.
- Site Selection: Choose a suitable wall location that can support the weight of the water heater when full. Ensure adequate clearance for maintenance and ventilation. The unit is designed for vertical wall mounting.
- Mounting: Securely mount the water heater to the wall using the provided mounting accessories.
- Water Connections: Connect the inlet and outlet water pipes. The inlet pipe (cold water) is typically marked blue, and the outlet pipe (hot water) is marked red. Use the durable connecting water pipes provided in the installation kit. Ensure all connections are tight to prevent leaks.
- Pressure Relief Valve: Install the pressure relief valve as per instructions. This is a critical safety component.
- Filling the Tank: Before connecting to power, open a hot water faucet in your home and then open the cold water supply valve to the water heater. Allow water to flow until all air is purged from the tank and a steady stream of water comes from the hot water faucet. Close the hot water faucet.
- Electrical Connection: Connect the water heater to a dedicated, properly grounded electrical circuit. Ensure the power supply matches the appliance's requirements (230 Volts, 2000 Watts).
5. Operating Instructions
Once installed and filled with water, your water heater is ready for operation.
- Power On: Switch on the main power supply to the water heater. The power indicator light will illuminate.
- Set Temperature: Use the ergonomic temperature controller knob to select your desired water temperature. The adjustable range is typically between 30°C and 75°C.
Figure 5: The ergonomic temperature controller allows precise adjustment from lukewarm to piping hot water, with a heating status indicator for convenience.
- Heating Indicator: A heating status indicator light will show when the water heater is actively heating. It will turn off once the set temperature is reached.
- Hot Water Usage: Open your hot water faucets as needed. The water heater will automatically reheat water as it is consumed.
6. Maintenance
Regular maintenance ensures efficient operation and extends the life of your water heater. Always disconnect power before performing any maintenance.
- Drain and Flush Tank (Annually): To remove sediment buildup, drain and flush the tank annually. This helps maintain heating efficiency and prevents corrosion.
- Inspect Pressure Relief Valve (Annually): Manually operate the pressure relief valve once a year to ensure it is not blocked and functions correctly. Follow manufacturer guidelines for this procedure.
- Check for Leaks: Periodically inspect all water connections and the tank for any signs of leaks. Address any leaks promptly to prevent water damage.
- Clean Exterior: Wipe the exterior of the water heater with a soft, damp cloth. Do not use abrasive cleaners or solvents.
7. Troubleshooting
Refer to the following table for common issues and their potential solutions. For problems not listed or if solutions do not resolve the issue, contact customer support.
| Problem | Possible Cause | Solution |
|---|---|---|
| No hot water | No power supply; Thermostat tripped; Heating element failure. | Check circuit breaker/fuse; Reset thermostat; Contact service for element replacement. |
| Water not hot enough | Temperature setting too low; Excessive hot water usage; Sediment buildup. | Increase temperature setting; Allow time for reheating; Drain and flush tank. |
| Water leaks | Loose connections; Faulty pressure relief valve; Tank corrosion. | Tighten connections; Replace pressure relief valve; Contact service for tank inspection. |
| Unusual noises | Sediment buildup in tank. | Drain and flush tank. |
8. Specifications
| Specification | Value |
|---|---|
| Brand | Orient Electric |
| Model Number | Aquanova Neo 10L (Manufacturer Part No: SWCT10VMG8K2-WB) |
| Capacity | 10 Liters |
| Power Source | Electric |
| Product Dimensions (W x H) | 40W x 70H Centimeters |
| Wattage | 2000 Watts |
| Voltage | 230 Volts |
| Maximum Temperature | 75 Degrees Celsius (Adjustable range 30°C–75°C) |
| Efficiency | 5-Star BEE Rating (High Efficiency) |
| Mount Type | Wall (Vertical) |
| Item Weight | 16 Kilograms |
| Colour | White |
| Material Type | Plastic (Body) |
| Included Components | INSTALLATION KIT (Durable connecting water pipes and mounting accessories) |
9. Warranty and Support
Your Orient Electric Aquanova Neo 10L water heater comes with comprehensive warranty coverage:
- Tank: 7 Years
- Heating Element: 6 Years
- Comprehensive Product Warranty: 2 Years
For warranty claims, technical assistance, or service requests, please contact:
- Manufacturer: R.G. Industries Pvt Ltd, Kh No 31-23-3-1 36-3-2-1 Village - Nathupur Sonipat Haryana 131029
- Importer/Packer: Orient Electric Limited, Unit - VIII, Plot No. 7, Bhoinagar, Bhubaneshwar, Orissa – 751012
Please have your model number (Aquanova Neo 10L) and purchase details ready when contacting support.
