1. Product Overview
The AV Access iDock B10 is an 8K KVM Switch and 11-in-1 Docking Station designed to connect two computers (one laptop via USB-C and one desktop via DisplayPort/HDMI) to two monitors and multiple peripherals. It allows users to switch between the two connected computers seamlessly, sharing displays, USB devices, and network access.
Key features include:
- Dual monitor support: Up to 8K@60Hz or 4K@165Hz for desktops, and dual 4K@60Hz or single 4K@120Hz for laptops via USB-C.
- 11-in-1 versatile docking solution: Includes HDMI, DisplayPort, USB 3.2, USB 3.0, USB-C, SDXC card slot, 3.5mm audio out, and 1G Ethernet.
- 100W USB-C Power Delivery: Charges your laptop while connected.
- Always-On Gigabit Ethernet: Maintains network connection for both systems even when switching.
- Fast switching: Effortless switching between connected computers using a top button or wired remote controller.
Image: The AV Access iDock B10 8K KVM Switch and Docking Station, a compact gray device with various ports on its front and rear panels.
2. Package Contents
Verify that all items are present in the package:
- KVM Dock Switcher x 1
- Power Adapter (DC 20V/6A) x 1
- HDMI 2.1 Cable (L = 1.5m) x 1
- DP 1.4a Cable (L = 1.5m) x 1
- USB 3.2 Gen 2 Type-C to Type-C Cable (L = 1m) x 1
- USB Type-A to USB Type-C Cable (L = 1.8m) x 1
- Wired Remote Controller (EXB01) x 1
- User Manual x 1
Video: An unboxing video demonstrating the contents of the AV Access iDock B10 package, including the KVM switch, various cables, power adapter, and user manual.
3. Device Layout and Ports
Familiarize yourself with the ports on the front and rear panels of the iDock B10.
Image: A diagram showing the front and rear panels of the AV Access iDock B10, highlighting all input and output ports.
Front Panel:
- Power Button and LED Indicator: To power the device on/off and indicate status.
- 2x USB 3.0 Type-A Ports (5Gbps): For connecting USB peripherals like keyboards and mice.
- 3.5mm Headphone Jack: For audio output to headphones or speakers.
- SD Card Slot: For reading SDXC cards.
- 2x USB 3.2 Type-A Ports (10Gbps, 1A): High-speed USB ports for data transfer and charging.
- USB 3.2 Type-C Port (10Gbps, 1.5A, Data Only): For high-speed data transfer.
- Source Switching Button & LED Indicators: To switch between connected computers and show active source.
Rear Panel:
- DC 20V Power Port: Connects to the included power adapter.
- USB-C Input for Laptop: Connects to your laptop for video, data, and 100W power delivery.
- DP In + HDMI In + USB Host Ports for Desktop: Connects to your desktop PC for video and USB data.
- DP Out & HDMI Out for 2 Monitors: Connects to your two external monitors.
- LAN Port to Connect Your Home Network: Provides Gigabit Ethernet connectivity.
- 3.5mm Port for Wired Remote Controller: Connects the wired remote for switching.
4. Setup Instructions
Follow these steps to set up your AV Access iDock B10 KVM Switch:
- Connect Monitors: Use an HDMI cable and a DisplayPort cable to connect your two monitors to the HDMI Out1 and DP Out2 ports on the iDock B10.
- Connect Laptop: Use the USB-C to USB-C cable (included) to connect your laptop to the USB-C In port on the iDock B10.
- Connect Desktop PC:
- Use an HDMI cable and a DisplayPort cable to connect your desktop PC to the HDMI In1 and DP In2 ports on the iDock B10.
- Use the USB-A to USB-C cable (included) to connect the USB-A end to your desktop PC and the USB-C end to the USB Host port on the iDock B10.
- LAN Connection: Get an Ethernet cable (not included) and connect it to your router via the LAN port on the iDock B10. This provides wired network connection to both your laptop and your PC.
- Connect Wired Remote (Optional): If you prefer a remote button control, attach the wired remote controller (EXB01) to the CTL port on the rear panel. Place the button wherever it is convenient for you.
- Connect Peripherals: Connect all necessary USB peripherals (keyboard, mouse, external drives, etc.) to the available USB ports on the front panel of the iDock B10. Connect headphones/speakers to the 3.5mm audio jack.
- Power On: Using the power adapter (included), plug it into the DC 20V Power Port on the iDock B10. Press the power button on the front panel to turn on the device.
Video: A step-by-step guide demonstrating how to connect monitors, laptops, desktop PCs, LAN, and peripherals to the AV Access iDock B10 KVM Switch.
5. Operating Instructions
Switching Between Computers:
You can switch between your connected laptop and desktop PC using one of two methods:
- Top Panel Button: Press the source switching button located on the front panel of the iDock B10. The LED indicators will show which computer is currently active.
- Wired Remote Controller: Press the button on the wired remote controller (EXB01) to switch between sources.
The iDock B10 features super-fast switching with automatic PC wake-up function and EDID stimulation, allowing for quick transitions between your PC sources.
Video: Demonstration of switching between a laptop and a desktop PC using the iDock B10, highlighting the ease of sharing peripherals and displays.
Power Delivery and Connectivity:
- 100W USB-C Charging: The USB-C connection to your laptop provides up to 100W of power delivery, allowing you to charge your laptop while using the docking station.
- Gigabit Ethernet: The integrated Gigabit Ethernet port ensures both connected systems remain online simultaneously. Even when switching control, the inactive computer continues network activities without interruption.
- High-Speed USB Ports: Utilize the USB 3.2 ports for fast data transfer (up to 10Gbps) and the USB 3.0 ports for standard peripheral connections.
6. Display Resolutions Supported
The iDock B10 supports various resolutions and refresh rates depending on the connected device and display configuration:
| Input | Laptop (USB-C In) | Desktop (HDMI In1 + DP In2) |
|---|---|---|
| Dual Display (HDMI + DP) | 4K@60Hz + 4K@60Hz | 8K@60Hz, 4K@165Hz, 3440x1440@165Hz, 1080P@240Hz x 2 |
| Single Display (DP) | 8K@30Hz, 4K@120Hz/60Hz, 2560x1440@120Hz, 1080P@240Hz | 8K@60Hz, 4K@165Hz, 3440x1440@165Hz, 1080P@240Hz |
| Single Display (HDMI) | 8K@60Hz, 4K@165Hz/120Hz/60Hz, 2560x1440@240Hz/120Hz, 1080P@240Hz | 8K@60Hz, 4K@165Hz/120Hz/60Hz, 2560x1440@240Hz/120Hz, 1080P@240Hz |
Note: macOS does not support extended dual screens (mirror only) with this model. Model iDock M10 supports dual-screen extended mode for MacBook.
Video: An animation illustrating the various display resolutions and refresh rates supported by the iDock B10 for both laptop and desktop connections.
7. Specifications
| Feature | Detail |
|---|---|
| Model Number | iDock B10 |
| Operation Mode | Manual |
| Operating Voltage | 20 Volts (DC) |
| Connector Type | USB-C |
| Connectivity Protocol | DisplayPort 1.4a, Ethernet, HDMI 2.1, USB-C |
| Wattage | 100 watts (USB-C Power Delivery) |
| Compatible Devices | Laptops (USB-C), Desktops (DisplayPort, HDMI) |
| Control Method | Push Button, Remote |
| Material | Metal |
| Color | Black |
| Item Weight | 3.83 pounds |
| Package Dimensions | 13.27 x 11.22 x 3.66 inches |
8. Troubleshooting
If you encounter issues with your iDock B10, consider the following common solutions:
- No Display/Signal:
- Ensure all HDMI and DisplayPort cables are securely connected to both the iDock B10 and your monitors/PC.
- Verify that the correct input source is selected on your monitors.
- For laptops, ensure the USB-C cable supports video output (DisplayPort Alt Mode). Some USB-C cables are for charging only.
- If using macOS, note that this model primarily supports mirror mode for dual screens. Extended dual screens may not be supported.
- Peripherals Not Responding:
- Check that the USB-A to USB-C cable connecting your desktop PC to the iDock B10's USB Host port is properly connected.
- Ensure USB peripherals are connected to the correct USB ports on the iDock B10.
- Try connecting the peripheral directly to the computer to rule out device issues.
- Network Disconnection After Switching:
- Ensure the Ethernet cable is securely connected to the LAN port on the iDock B10 and your router.
- If the issue persists, try power cycling the iDock B10 and your router.
- Power Issues:
- Confirm the power adapter is correctly plugged into the iDock B10 and a working power outlet.
- Press the power button on the front panel to ensure the device is turned on.
- Slow Performance:
- Ensure you are using high-quality, certified cables for all connections, especially for high-resolution displays and high-speed data transfer.
- Verify that your computer's drivers for graphics and USB are up to date.
If these steps do not resolve your issue, please contact AV Access customer support for further assistance.
9. Warranty and Support
The AV Access iDock B10 comes with a standard manufacturer's warranty. Please refer to the warranty card included in your package or visit the official AV Access website for detailed warranty terms and conditions.
For technical support, product inquiries, or warranty claims, please contact AV Access customer service through their official channels. Keep your purchase receipt and product model number (iDock B10) handy when contacting support.
