1. Setup Guide
This section provides detailed instructions for assembling your FLEXISPOT ErgoX Max Ergonomic Office Chair. Please follow the steps carefully to ensure proper setup and functionality.
1.1 Unpacking and Component Identification
Carefully unpack all components from the box. Verify that all parts listed in the user manual are present. Assembly tools are included.

Image: All components of the FLEXISPOT ErgoX Max Ergonomic Office Chair laid out on the floor before assembly.
1.2 Assembly Steps
- Attach the Base: Secure the five-star aluminum base with casters. Ensure casters are firmly inserted.
- Install Gas Lift: Insert the gas lift cylinder into the center of the five-star base.
- Assemble Seat Mechanism: Attach the seat mechanism to the underside of the seat cushion using the provided screws. Ensure the front of the mechanism aligns with the front of the seat.
- Connect Seat to Gas Lift: Carefully place the assembled seat onto the gas lift cylinder.
- Attach Armrests: Secure the 5D adjustable armrests to the seat base using the designated screws.
- Attach Backrest: Connect the backrest to the seat mechanism. Ensure all screws are tightened securely.
- Install Headrest: Attach the 4D adjustable headrest to the top of the backrest.
- Install Footrest (Optional): If included, attach the retractable footrest to the designated points on the chair.
Assembly required. Comes with user manual and assembly tools. Do not exceed the maximum weight capacity of 661 lbs. Always follow the assembly instructions carefully.

Image: Detailed dimensions of the FLEXISPOT ErgoX Max Ergonomic Office Chair, including height, width, and depth, along with its 661 lbs static load capacity.
2. Operating Instructions
Your ErgoX Max chair offers extensive adjustability to customize your seating experience for optimal comfort and ergonomic support.
2.1 Chair Height Adjustment
- Locate the lever on the right side, beneath the seat.
- To raise the chair, lift the lever while taking your weight off the seat.
- To lower the chair, lift the lever while remaining seated.
2.2 Recline System
The chair features a 3-level recline system, allowing you to transition from work mode to relax mode.
- Reclining Angle: Adjust the recline angle between 104°, 113°, and 123.5° using the lever on the left side.
- Backrest Forward Tilt: The backrest can tilt forward 2-8° for precise back positioning.

Image: Illustration of the 3-level recline system, showing adjustable angles from 104° to 123.5°.
2.3 Armrest Adjustment
The 5D adjustable PU armrests provide multi-directional support.
- Height Adjustment: Press the button on the side of the armrest to raise or lower it.
- Forward/Backward/Pivot: Armrests can slide forward/backward and pivot inward/outward for optimal positioning.

Image: Visual guide demonstrating the multi-directional adjustments of the 5D armrests, including height, forward/backward, and pivot functions.
2.4 Lumbar Support Adjustment
The 4D adaptive lumbar support automatically adjusts to your posture. You can also fine-tune it manually.
- Depth Adjustment: Use the knob on the side of the backrest to adjust the depth of the lumbar support.
- Height Adjustment: The lumbar support can be moved up or down to align with your lower back curve.

Image: Illustration of the 4D adaptive lumbar support, highlighting its pull-out design for precise back positioning and lasting comfort.
2.5 Headrest Adjustment
The 4D headrest allows for height, angle, and depth customization for neck comfort.
- Height Adjustment: Slide the headrest up or down to your desired height.
- Angle Adjustment: Tilt the headrest forward or backward.
- Depth Adjustment: Adjust the depth to provide optimal neck support.

Image: Visual guide demonstrating the height, angle, and depth customization options for the 4D adjustable headrest.
2.6 Retractable Footrest (Optional)
The optional retractable footrest can be pulled out for a complete reclining and relaxation experience.
- Pull the footrest out from beneath the seat when needed.
- Push it back in when not in use to save space.
3. Maintenance
Proper maintenance will extend the life and appearance of your ergonomic office chair.
3.1 Cleaning Instructions
- Mesh Components: For the mesh backrest and seat, use dry methods only. A soft brush or vacuum cleaner with a brush attachment can be used to remove dust and debris.
- Frame and Base: Wipe the aluminum alloy frame and base with a soft, dry cloth. Avoid abrasive cleaners.
- Armrests: Clean padded armrests with a dry cloth. For stubborn spots, a slightly damp cloth can be used, followed by immediate drying.
- Avoid contact with liquids directly on mesh or padded surfaces.
3.2 General Care
- Regularly check all screws and bolts to ensure they are tight. Re-tighten if necessary.
- Avoid placing heavy objects on the armrests or backrest when not in use.
- Ensure smooth and silent mobility by keeping the electroplated chrome casters clean and free of debris.
4. Troubleshooting
If you encounter any issues with your chair, refer to the common problems and solutions below.
| Problem | Possible Cause | Solution |
|---|---|---|
| Chair does not adjust height | Gas lift not engaged or faulty. | Ensure the height adjustment lever is fully engaged. If issue persists, contact customer support. |
| Chair wobbles or feels unstable | Loose screws or uneven assembly. | Check and tighten all assembly screws, especially those connecting the base and seat mechanism. Ensure the chair is on a flat surface. |
| Backrest does not recline | Recline lock engaged. | Disengage the recline lock lever. If still stuck, ensure no obstruction is preventing movement. |
| Casters do not roll smoothly | Debris in casters or damaged casters. | Clean any hair or debris from the caster wheels. If damaged, consider replacing casters. |
If you cannot resolve the issue using these steps, please contact FLEXISPOT customer support.
5. Product Specifications
| Feature | Detail |
|---|---|
| Brand | FLEXISPOT |
| Model Name | Ergonomic Executive Chair (FLEXISPOT ERGOX MAX) |
| Color | Obsidian Black |
| Material | Aluminum, Mesh, Nylon |
| Product Dimensions | 27.95"D x 27.95"W x 53.5"H |
| Item Weight | 46 pounds |
| Maximum Weight Recommendation | 661 Pounds |
| Back Style | High-back, Mesh |
| Special Features | Adjustable Headrest, Adjustable Height, Ergonomic, Adjustable Armrest, Dynamic Lumbar Support, Tilt, Back Support, Adjustable Recliner |
| Reclining Position Count | 3 |
| UPC | 840460490979 |
6. Warranty and Support
FLEXISPOT is committed to providing high-quality products and customer satisfaction.
6.1 Product Warranty
This product may be eligible for a 3-Year Protection Plan. Please refer to your purchase documentation for specific warranty details and coverage.
6.2 Customer Support
For any questions, troubleshooting assistance, or warranty claims, please contact FLEXISPOT customer support. Contact information can typically be found on the manufacturer's website or your purchase receipt.





