1. Introduction
Thank you for choosing the TAGRY A12 Open Ear Headphones. This manual provides detailed instructions for setting up, operating, and maintaining your new wireless earbuds. Please read this manual carefully before use to ensure optimal performance and longevity of your device.
Package Contents
The TAGRY A12 package includes the following items:
- TAGRY A12 Open Ear Headphones (Left and Right Earbuds)
- Charging Case
- User Manual
- Type-C Charging Cable
- Ear Cushions (Note: While listed, open-ear headphones typically do not use traditional ear cushions. This may refer to ear hooks or alternative fit accessories if included.)
2. Setup and First Use
2.1 Charging the Earbuds and Charging Case
Before first use, fully charge both the earbuds and the charging case.
- Place the earbuds into the charging case. Ensure they are correctly seated; the indicator lights on the earbuds or case will confirm charging has begun.
- Connect the Type-C charging cable to the charging port on the case and plug the other end into a 5V/0.5A power adapter (not included).
- The digital display on the charging case will show the battery level.
Charging Times:
Earbuds: Approximately 45 minutes for a full charge.
Charging Case: Approximately 1 hour 40 minutes for a full charge.
Fast Charging: A 5-minute charge can provide approximately 3 hours of listening time.

Image: Earbuds charging in their case, indicating fast charging capability.
2.2 Powering On/Off
- Power On: Open the charging case, and the earbuds will automatically power on. Alternatively, press and hold the touch control area on each earbud for 3 seconds.
- Power Off: Place the earbuds back into the charging case and close the lid; they will automatically power off. Alternatively, press and hold the touch control area on each earbud for 5 seconds.
2.3 Bluetooth Pairing
The earbuds will enter pairing mode automatically when powered on for the first time or when disconnected from a device.
- Open the charging case. The earbuds will power on and enter pairing mode, indicated by a flashing LED light on the earbuds.
- On your device (smartphone, computer, tablet), enable Bluetooth and search for available devices.
- Select "TAGRY A12" from the list of found devices.
- Once connected, the earbud indicator lights will turn off or flash slowly, and you will hear a confirmation tone.
One-Touch Reset: If you experience connectivity issues, place both earbuds in the charging case, close the lid, then open it again. This can reset the connection.
3. Operating the Earbuds
3.1 Wearing the Earbuds
The TAGRY A12 features an open-ear design with ergonomic ear hooks for a secure and comfortable fit.
- Identify the Left (L) and Right (R) earbuds.
- Gently hook the earbud over your ear, ensuring the speaker rests comfortably outside your ear canal.
- Adjust the ear hook for a snug and stable fit, especially during physical activities.
Image: Proper wearing of the open-ear headphones.
3.2 Touch Controls
The earbuds feature touch-sensitive controls for various functions:
| Function | Action |
|---|---|
| Play/Pause Music | Single tap on either earbud |
| Next Track | Double tap on the Right earbud |
| Previous Track | Double tap on the Left earbud |
| Volume Up | Triple tap on the Right earbud |
| Volume Down | Triple tap on the Left earbud |
| Answer/End Call | Single tap on either earbud |
| Reject Call | Press and hold on either earbud for 2 seconds |
| Activate Voice Assistant | Press and hold on either earbud for 3 seconds (when not on a call) |
3.3 Call Functions
The TAGRY A12 earbuds are equipped with noise-canceling microphones for clear communication.
- Answering Calls: Tap either earbud once.
- Ending Calls: Tap either earbud once during a call.
- Rejecting Calls: Press and hold either earbud for 2 seconds.
3.4 Audio Quality
The earbuds feature 16.2mm diaphragm speaker drivers and a headphone amplifier, designed to deliver rich bass, clear mids, and delicate highs for an immersive listening experience.
Image: Internal speaker driver design for enhanced audio.
4. Maintenance and Care
4.1 Water Resistance (IPX7)
The TAGRY A12 earbuds have an IPX7 waterproof rating, meaning they can withstand submersion in water up to 1 meter for 30 minutes. This makes them suitable for workouts and use in rainy conditions.
- Do not intentionally submerge the charging case, as it is not waterproof.
- Ensure earbuds are completely dry before placing them back into the charging case to prevent damage.
- Avoid using the earbuds in saltwater or chlorinated water, as these can corrode the components over time.
Image: Earbud demonstrating IPX7 water resistance.
4.2 Cleaning
- Regularly clean the earbuds and charging case with a soft, dry, lint-free cloth.
- Do not use abrasive cleaners, alcohol, or chemical solvents.
- Gently clean the charging contacts on both the earbuds and the case to ensure proper charging.
4.3 Storage
- When not in use, store the earbuds in their charging case to protect them and keep them charged.
- Store the device in a cool, dry place, away from extreme temperatures and direct sunlight.
5. Troubleshooting
If you encounter any issues with your TAGRY A12 earbuds, please refer to the following common solutions:
- No Sound/Poor Sound Quality:
- Ensure earbuds are fully charged.
- Check Bluetooth connection; re-pair if necessary.
- Adjust volume on both your device and the earbuds.
- Clean any debris from the earbud speakers.
- Earbuds Not Charging:
- Ensure the charging cable is securely connected to both the case and the power source.
- Verify the charging case has power.
- Clean the charging contacts on both the earbuds and the case.
- Ensure earbuds are correctly seated in the case.
- Connectivity Issues (e.g., only one earbud connects):
- Perform a one-touch reset: Place both earbuds in the charging case, close the lid, wait a few seconds, then open and try pairing again.
- Delete "TAGRY A12" from your device's Bluetooth list and re-pair.
- Ensure no other Bluetooth devices are interfering.
- Touch Controls Not Responding:
- Ensure your fingers are clean and dry.
- Restart the earbuds by placing them in the case and taking them out again.
6. Specifications
Detailed technical specifications for the TAGRY A12 Open Ear Headphones:
| Feature | Specification |
|---|---|
| Model Number | A12 |
| Bluetooth Version | Bluetooth 5.4 |
| Input | 5V/0.5A |
| Charging Case Battery | 600mAh 3.7V, 2.22Wh |
| Earbud Battery | 70mAh 3.7V, 0.259Wh (each) |
| Transmission Range | 33ft / 10m |
| Waterproof Rating | IPX7 (earbuds only) |
| Charging Port | Type-C |
| Earbud Charging Time | Approx. 45 minutes |
| Case Charging Time | Approx. 1 hour 40 minutes |
| Earbud Playtime | Up to 10 hours (single charge) |
| Total Playtime | Up to 40 hours (with charging case) |
| Compatible Devices | Smartphones, Computers, Tablets, and other Bluetooth-enabled devices |
| Control Type | Touch, Volume Control |
| Audio Driver Type | Dynamic Driver (16.2mm) |
| Impedance | 16 Ohms |
| Frequency Response | Up to 20000 Hz |
| Noise Control Features | Noise cancellation for calls |
| Product Dimensions | 1.46 x 4.09 x 3.3 inches (Charging Case) |
| Item Weight | 3.52 ounces |
Image: Portable charging case dimensions.
7. Warranty and Support
TAGRY products are designed for reliability and performance. For specific warranty details and support, please refer to the warranty card included in your package or visit the official TAGRY website.
- Many TAGRY products offer a lifetime warranty upon registration with the manufacturer. Please check your product's specific warranty terms.
- For technical assistance, troubleshooting not covered in this manual, or warranty claims, please contact TAGRY customer support through their official channels.





