1. Introduction
This manual provides comprehensive instructions for the setup, operation, maintenance, and troubleshooting of your ASprink A64M Bluetooth Shipping Label Printer. This compact thermal printer is designed for efficient label printing for various applications, including shipping, address labels, barcodes, and more.
The ASprink A64M features a revolutionary built-in label bin, supporting up to 250 4x6 roll labels, and offers upgraded Bluetooth 5.0 connectivity for wireless printing from computers (Windows/macOS) and mobile devices (iOS/Android), alongside traditional USB connectivity.
2. What's in the Box
Please verify that all components are present before proceeding with the setup:
- A64M Shipping Label Printer (1 unit)
- Built-in label holder (1 unit)
- Labels (starter roll)
- Power Adapter (1 unit)
- USB Cord & Type C Convertor (1 unit)
3. Setup Guide
3.1 Physical Setup
- Connect Power: Plug the power adapter into the printer's power port and then into a wall outlet. The power indicator light should illuminate.
- Load Labels:
- Open the printer lid.
- Place the roll of thermal labels into the built-in label bin. Ensure the labels feed from the bottom of the roll and the printable side (usually smoother and brighter white) faces upwards.
- Adjust the movable baffle and guide rail to fit the label roll snugly, preventing excessive side-to-side movement.
- Feed the leading edge of the labels through the printer's output slot until it protrudes slightly.
- Close the printer lid. The printer will automatically detect and calibrate the label size.
3.2 Driver and Software Installation
The ASprink A64M supports both Bluetooth and USB connectivity. For optimal performance, it is recommended to install the appropriate drivers or mobile application.
- For PC (Windows/macOS) via USB: Connect the printer to your computer using the provided USB cable. The operating system may automatically install necessary drivers. If not, please visit the official ASprink support website for driver downloads.
- For PC (Windows/macOS) via Bluetooth: Ensure your computer's Bluetooth is enabled. Follow the pairing instructions in Section 4.1. You may still need to install a specific driver from the ASprink support website for full functionality.
- For Mobile Devices (iOS/Android) via Bluetooth: Download the official ASprink printing application from your device's app store. A QR code for direct download may be found in the quick start guide included with your printer.
4. Operating Instructions
4.1 Connecting Your Printer
- Bluetooth Pairing:
- Turn on the ASprink A64M printer.
- On your device (computer or mobile), go to Bluetooth settings and ensure Bluetooth is enabled.
- Search for available devices. The printer should appear as "ASprink A64M" or similar.
- Select the printer to pair. If prompted for a PIN, enter "0000" or "1234".
- Once paired, the Bluetooth indicator on the printer will show a steady blue light.
- USB Connection: Simply connect the printer to your computer using the provided USB cable. The printer should be recognized automatically.
4.2 Printing Labels
- Ensure the printer is powered on and connected (via Bluetooth or USB) to your device.
- Open the document or label file you wish to print (e.g., a shipping label PDF).
- Access the print function in your application (File > Print).
- Select the ASprink A64M printer from the list of available printers.
- Verify print settings such as paper size (e.g., 4x6 inches) and orientation.
- Click "Print". The printer will rapidly produce your labels.
4.3 Supported Label Sizes
The ASprink A64M thermal printer handles labels from 1 to 4.6 inches wide, accommodating various label types:
- Shipping Labels (4"x6")
- Mailing Labels (3"x3")
- Address Labels (3"x2")
- Barcode Labels (2.25"x1.25")
- Circle Labels (2"x2")
5. Maintenance
Regular maintenance ensures optimal performance and extends the lifespan of your thermal printer.
5.1 Cleaning the Print Head
The print head is a critical component and should be cleaned regularly, especially if print quality degrades or after every few rolls of labels.
- Turn off the printer and unplug the power cord.
- Open the printer lid.
- Use an alcohol swab (70% isopropyl alcohol) or a specialized thermal printer cleaning pen to gently wipe the print head surface. Avoid touching the print head with bare hands.
- Allow the print head to dry completely (a few minutes) before closing the lid and powering on the printer.
5.2 Cleaning the Platen Roller
The platen roller helps feed labels smoothly. Dust or adhesive residue can affect feeding and print quality.
- Turn off the printer and unplug the power cord.
- Open the printer lid.
- Gently wipe the rubber platen roller with an alcohol swab or a lint-free cloth dampened with isopropyl alcohol.
- Rotate the roller manually to clean the entire surface.
- Allow the roller to dry completely before closing the lid and powering on the printer.
6. Troubleshooting
If you encounter issues with your ASprink A64M printer, refer to the common problems and solutions below. For further assistance, please contact ASprink support.
| Problem | Possible Cause | Solution |
|---|---|---|
| Printer not powering on | Power cable not connected; power outlet issue | Ensure power cable is securely connected to printer and a working outlet. Try a different outlet. |
| No labels printing | Labels incorrectly loaded; out of labels; printer not connected | Check label loading direction and ensure enough labels are present. Verify printer connection (USB/Bluetooth). |
| Poor print quality (faint, streaky) | Dirty print head; incorrect label type; low quality label stock | Clean the print head (see Section 5.1). Ensure you are using direct thermal labels. Try a different roll of labels. |
| Bluetooth connection issues | Printer not in pairing mode; device Bluetooth off; interference | Ensure printer is on and Bluetooth indicator is active. Restart printer and device. Re-pair the device. Move closer to the printer. |
| Labels feeding incorrectly or jamming | Labels not aligned; platen roller dirty; label bin too loose/tight | Adjust label guide rails. Clean platen roller (see Section 5.2). Ensure labels are loaded correctly and the bin is adjusted. |
7. Specifications
Key technical specifications for the ASprink A64M Bluetooth Shipping Label Printer:
- Model Name: A64M
- Brand: ASprink
- Printing Technology: Thermal
- Connectivity Technology: Bluetooth, USB
- Maximum Media Size: 4 x 6 inch
- Sheet Size (Paper Width): 1"-4.6" (25.4-117mm) Inches
- Product Dimensions: 7.24"D x 6.3"W x 5.3"H (18.4 x 16 x 13.5 cm)
- Item Weight: 2.18 pounds (0.99 kg)
- Printer Output: Monochrome
- Max Print Speed Monochrome: 127 mm/s (approximately 72 labels per minute for 4x6)
- Resolution: 203 DPI
- Special Feature: Compact design with built-in label bin
- Specific Uses: Home, Office, Small Business, Warehouse
8. Warranty and Support
ASprink is committed to providing excellent customer service and support for your A64M printer.
8.1 Lifetime Support
Your ASprink A64M printer comes with lifetime support. If you encounter any issues or have questions, please do not hesitate to contact our support team.
8.2 Contact Information
For assistance, please use the following contact methods:
- Phone Support: Available Monday-Friday, 9:00 AM - 5:00 PM EST
- Live Chat: Available Monday-Friday, 7:30 PM - 4:30 AM EST
- Email Support: Available 24/7 (response within 24-48 hours)
- Remote Desktop Assistance: Available upon request for complex issues
Please refer to the contact details provided in your product packaging or on the official ASprink website for the most current information.
