Pimax Crystal Super VR Headset User Manual

1. Introduction

This manual provides essential instructions for setting up, operating, maintaining, and troubleshooting your Pimax Crystal Super VR Headset. Please read this manual thoroughly before using the device to ensure proper function and a safe virtual reality experience.

Image 1.1: The Pimax Crystal Super VR Headset shown with its accompanying controllers.

2. Setup

2.1 Unboxing and Package Contents

Carefully unpack all components from the box. Verify that all items listed below are present:

Image 2.1: Visual representation of the Pimax Crystal Super package contents.

• Pimax Crystal Super Headset
• Controllers (2 units)
• 15mm Foam Facial Interface
• Lens Cloth
• Multi Power Adapters
• DisplayPort (DP) Cable
• USB Cables (2 units)
• Quick Guide
• Warranty Card

2.2 PC System Requirements

To ensure optimal performance, your computer must meet the following specifications:

Image 2.2: Detailed PC system requirements for the Pimax Crystal Super.

• Operating System: Windows 10 (64-bit) or Windows 11
• CPU: Intel i5 - 14th Series or above
• GPU: NVIDIA GeForce RTX 3080 or above
• RAM: 16GB and above
• Video Out: DisplayPort 1.4a
• USB Ports: USB 3.0 or above
• Roomscale: Up to 10m x 10m (no minimum space requirement for standing/seated)

2.3 Connecting the Headset

1. Connect the DisplayPort cable from the headset to your computer's graphics card.
2. Connect the USB cables from the headset to available USB 3.0 or higher ports on your computer.
3. Connect the power adapter to the headset and a power outlet.

2.4 Software Installation

Download and install the Pimax Play application from the official Pimax website. This software is required for headset configuration, updates, and accessing VR content.

2.5 Adjusting for Comfort and Clarity

• IPD Adjustment: The Pimax Crystal Super features automatic Inter-Pupillary Distance (IPD) adjustment, ranging from 58mm to 72mm, to optimize visual clarity for individual users.
• Headset Fit: Adjust the head strap and top strap to ensure a secure yet comfortable fit. The headset is designed with balanced weight distribution for extended use.
• Facial Interface: The headset includes a replaceable facial interface and a removable head cushion for customizable comfort.

3. Operating the Pimax Crystal Super

3.1 Powering On/Off

Refer to the Quick Guide for specific power button locations and procedures. Typically, a long press of the power button will turn the headset on or off.

3.2 Visual Experience

Image 3.1: A user engaged in a VR experience with the Pimax Crystal Super headset.

• Resolution: The headset features a resolution of 3840x3840 pixels per eye, providing an ultra-sharp image.
• PPD (Pixels Per Degree): Experience 50 PPD for exceptional visual fidelity.
• Display Technology: QLED+MiniLED display with local dimming enhances contrast and depth.
• Refresh Rate: Supports variable refresh rates of 72Hz and 90Hz for smooth motion.
• Field of View (FOV): Offers a 127° horizontal field of view, expandable to 138° in Labs Mode for a wider, more immersive perspective.

3.3 Audio and Microphone

The Pimax Crystal Super integrates a high-fidelity microphone for clear communication and premium speakers for 3D spatial audio, enhancing immersion.

3.4 Tracking and Controllers

The headset supports Lighthouse Solution Limited for external tracking and includes eye-tracking capabilities for accurate and responsive interaction within virtual environments. The included controllers provide intuitive input for VR applications and games.

3.5 Compatibility

The Pimax Crystal Super is compatible with PC VR libraries, including SteamVR and OpenXR, allowing access to a wide range of virtual reality content.

4. Maintenance

4.1 Cleaning the Headset

• Lenses: Use the provided lens cloth to gently clean the headset lenses. Do not use abrasive materials or chemical cleaners, as they can damage the optics.
• Exterior: Wipe the exterior surfaces of the headset with a soft, dry cloth.
• Facial Interface: The facial interface is replaceable and can be removed for cleaning or replacement.

4.2 Storage

Store the headset in a cool, dry place away from direct sunlight and extreme temperatures. Protect the lenses from scratches by keeping the headset in its original packaging or a dedicated storage case when not in use.

4.3 Battery Information

The headset requires 1 D battery, which is included. Ensure proper disposal of batteries according to local regulations.

5. Troubleshooting

If you encounter issues with your Pimax Crystal Super, consider the following general troubleshooting steps:

• No Display: Ensure all cables (DisplayPort, USB, power) are securely connected to both the headset and the PC. Verify that your graphics card drivers are up to date.
• Tracking Issues: Check that your tracking system (e.g., Lighthouse base stations) is properly set up and unobstructed. Ensure eye-tracking sensors are clean.
• Software Problems: Restart the Pimax Play application and your computer. Ensure the Pimax Play software is updated to the latest version.
• Comfort Issues: Re-adjust the head straps and IPD settings. Consider replacing the facial interface if it's worn or uncomfortable.

For more detailed troubleshooting or persistent issues, please refer to the support section.

6. Specifications

Image 6.1: Comparison of Pimax models highlighting key specifications.

7. Warranty and Support

7.1 Warranty Information

Your Pimax Crystal Super VR Headset comes with a warranty. Please refer to the included Warranty Card for details regarding coverage, terms, and conditions.

7.2 Customer Support

For any questions or concerns regarding your Pimax Crystal Super, before or after delivery, Pimax offers dedicated support channels:

Image 7.1: Information on accessing Pimax Amazon VIP Support.

• Access Amazon VIP Support through the Pimax Play app.
• Visit pimax.com for further support options and to access Amazon VIP Support.

Pimax's engineering team provides fast, direct assistance through these VIP support channels.