Introduction
Welcome to your HELLEE 15000mAh Portable Charger. This manual provides essential information for the safe and efficient use of your device. Please read it thoroughly before operation to ensure proper functionality and longevity of your power bank.
Product Overview
Key Features
- Multi-Device Charging with Built-In Cables: Integrated cables for USB-A, Type-C, iOS (Lightning), and Micro-USB ensure compatibility with a wide range of devices including iPhone 16/15/14/13/12, Samsung Galaxy, Google Pixel, tablets, iPads, headphones, and smartwatches. This design eliminates the need to carry multiple cables.
- Fast 22.5W Charging: Delivers 22.5W fast-charging power to significantly reduce charging times. Advanced voltage regulation optimizes charging speed for each device, preserving battery health.
- Simultaneous Charging for Up to 6 Devices: Features 6 output ports and 3 input ports, allowing simultaneous charging of up to 6 devices. The bi-directional Type-C port supports both fast input and output.
- Compact and Lightweight Design: Weighs approximately 7.09 ounces and measures 4.56 x 2.67 x 0.86 inches, similar in size to a small smartphone. Includes a lanyard for easy portability.
Package Contents
- 1 x HELLEE 15000mAh Portable Charger (Model N18)
- 1 x User Manual (this document)

Image: HELLEE 15000mAh Portable Charger showing its compact size and built-in cables.
Setup
Initial Charging of the Power Bank
Before first use, fully charge the portable charger.
- Connect the built-in USB-A input cable to a compatible USB wall adapter (not included) or a powered USB port.
- Alternatively, use a USB-C cable (not included) to connect the power bank's bi-directional Type-C port to a compatible USB-C wall adapter or port.
- The LED display will show the charging progress. Ensure the power bank is charged to 100% for optimal performance.
- Disconnect the charging cable once fully charged.

Image: The power bank being recharged using its built-in USB-A cable, showing the LED display indicating charging status.
Operating Instructions
Checking Battery Level
Press the power button located on the side of the power bank. The LED display will illuminate, showing the current battery percentage.
Charging Your Devices
The HELLEE portable charger offers multiple ways to charge your devices:
Using Built-In Cables
- Identify the correct built-in cable for your device (USB-A, Type-C, iOS/Lightning, or Micro-USB).
- Gently pull out the desired cable from its slot on the power bank.
- Connect the cable to your device's charging port.
- The power bank will automatically begin charging your device. The LED display will show the remaining power.
- Once charging is complete, disconnect the cable from your device and carefully return it to its designated slot on the power bank.

Image: The power bank's built-in cables are shown, with one connected to a smartphone for charging.
Using External Cables (USB-A or Type-C Ports)
- Connect your device's charging cable to one of the available USB-A output ports or the bi-directional Type-C port on the power bank.
- Connect the other end of your device's charging cable to your device.
- The power bank will automatically begin charging.
- Disconnect your device once fully charged.

Image: The power bank's external USB-A and Type-C ports are visible, ready for connecting additional devices.
Simultaneous Charging
You can charge up to 6 devices simultaneously using a combination of the built-in cables and the external USB-A/Type-C output ports. Note that charging multiple devices may affect the overall charging speed for each individual device.
Maintenance
- Keep the power bank away from extreme temperatures, direct sunlight, and liquids.
- Store in a cool, dry place when not in use.
- Avoid dropping or subjecting the device to strong impacts.
- Clean the exterior with a soft, dry cloth. Do not use harsh chemicals or abrasive materials.
- For optimal battery longevity, fully charge the power bank at least once every three months if not used regularly.
Troubleshooting
Power Bank Not Charging
- Ensure the charging cable is securely connected to both the power bank and the power source.
- Verify that the wall adapter or USB port is functional. Try a different adapter or port.
- Check if the charging cable is damaged. Try a different cable.
Device Not Charging from Power Bank
- Ensure the power bank has sufficient charge (check the LED display).
- Verify that the charging cable (built-in or external) is securely connected to both the power bank and your device.
- Try a different charging cable or a different output port on the power bank.
- Some devices may require the power button to be pressed to initiate charging.
Slow Charging
- Ensure your device supports fast charging and that you are using a compatible cable and port (e.g., Type-C for 22.5W output).
- Charging multiple devices simultaneously may reduce individual charging speeds.
- High ambient temperatures can affect charging efficiency.
Specifications
| Feature | Detail |
|---|---|
| Model Name | N18 |
| Battery Capacity | 15000 Milliamp Hours |
| Battery Cell Composition | Lithium Polymer |
| Product Dimensions | 4.57 x 0.87 x 2.76 inches |
| Item Weight | 8.1 ounces |
| Fast Charging Output | Up to 22.5W |
| Input Ports | USB-A (built-in), Type-C |
| Output Ports | USB-A (built-in), Type-C (built-in), iOS (built-in), Micro-USB (built-in), 2x USB-A (external) |
| Manufacturer | Anshi Shengying (Shenzhen)Technology Co., Ltd |
| Color | DarkBlue |
Warranty and Support
For warranty information or technical support, please refer to the contact details provided on the product packaging or visit the official HELLEE website.