XEGA 2K 4G LTE Dual Dash Cam XG-37-EU4G Instruction Manual

1. Introduction

The XEGA 2K 4G LTE Dual Dash Cam is designed to provide comprehensive vehicle surveillance with its front and interior cameras. Featuring 4G LTE connectivity, it offers real-time remote monitoring, 24/7 parking protection, GPS tracking, and instant alerts directly to your smartphone. This manual provides detailed instructions for installation, operation, and maintenance to ensure optimal performance of your device.

2. Package Contents

Please verify that all items listed below are included in your package:

• 4G Car Camera (1)
• OBD to Type-C Connection Cable (1)
• Cable Clip (4)
• Mounting Base (1)
• Electrostatic Sticker (1)
• 3M Adhesive Sticker (1)
• Pin (1)
• Pry Bar (1)
• USB Cable (1)
• User Manual (1)

3. Product Overview

The XEGA Dual Dash Cam integrates advanced features for vehicle security and monitoring. It includes dual 2K lenses for simultaneous front and interior recording, a built-in SIM card for 4G LTE connectivity, and various sensors for intelligent event detection.

Key Features:

• 4G LTE Real-Time Remote Monitoring: Access live footage and receive alerts from anywhere without Wi-Fi.
• OBD Powered 24/7 Parking Protection: Continuous operation in parking mode, detecting collisions and vandalism.
• 2K Dual Lens with Superior Night Vision: Records both front and cabin views with enhanced night vision capabilities.
• Smart Alerts & GPS Tracking: Real-time vehicle location tracking and instant notifications for impacts or human detection.
• Flexible Storage: Supports TF card (up to 128GB, not included) and optional cloud storage.

Image: Comparison of XEGA 4G LTE Dual Dash Cam features against standard WiFi dash cams, highlighting 4G coverage, 24/7 monitoring, remote live view, two-way talk, instant alerts, and multi-user access.

Image: The XEGA 4G LTE Dash Cam recording both the road ahead and the vehicle's cabin simultaneously, demonstrating its dual-lens capability.

4. Setup and Installation

4.1 Physical Installation

1. Clean Windshield: Ensure the area on your windshield where the dash cam will be mounted is clean and dry.
2. Apply Electrostatic Sticker: Place the electrostatic sticker on the desired mounting location on your windshield. This helps protect your windshield and allows for easier removal.
3. Attach Mounting Base: Secure the 3M adhesive sticker to the mounting base, then firmly attach the mounting base to the electrostatic sticker.
4. Mount Dash Cam: Slide the dash cam onto the mounting base until it clicks into place.
5. Connect Power: Connect the OBD to Type-C connection cable to the dash cam and route the cable neatly along the windshield edge and A-pillar using the provided cable clips and pry bar. Plug the OBD connector into your vehicle's OBD port.

4.2 App Installation and Pairing

1. Download XEGA Pro App: Search for "XEGA Pro" in your smartphone's app store (iOS or Android) and download the application.
2. Power On Dash Cam: Ensure your dash cam is powered on via the OBD connection. The blue LED light on the device should be solid.
3. Enable Bluetooth: Open the XEGA Pro app and follow the prompts to enable Bluetooth on your phone.
4. Add Device: In the app, select "Add device." You can either scan the QR code located on the dash cam or allow the app to search for nearby devices via Bluetooth.
5. Complete Pairing: Follow the on-screen instructions to complete the pairing process. Once successful, you will receive a confirmation message.

4.3 SIM Card Information

The dash cam features a built-in, non-replaceable SIM card for 4G LTE connectivity. A 7-day free trial is included. After the trial period, a data plan subscription is required for continued 4G LTE services. Data plans are available at various rates (e.g., $19.99/month, $99.9/6 months, or $169.9/year).

Image: The XEGA Dash Cam highlighting its built-in SIM card and providing details on available data plans for 4G LTE connectivity.

5. Operating Instructions

5.1 Driving Mode (Continuous Recording)

When your vehicle is in operation, the dash cam automatically begins continuous loop recording. The front and interior cameras record simultaneously, capturing all events during your drive. Older footage is automatically overwritten as the storage fills, ensuring continuous recording.

Image: The XEGA Dash Cam actively recording in driving mode, displaying both the front road view and the interior cabin view.

5.2 Parking Mode (24/7 Sentry Mode)

Thanks to its OBD power connection, the dash cam operates continuously even when your vehicle is parked. In parking mode, the built-in G-sensor and radar detect collisions, vandalism, and human movement. Event-triggered clips are automatically uploaded to the cloud or saved to the local TF card, providing evidence against hit-and-runs or theft attempts.

Image: The XEGA Dash Cam in parking mode, illustrating its ability to detect human activity around the vehicle and record relevant footage.

5.3 Remote Live View and Alerts

Through the XEGA Pro app, you can remotely view live footage from both cameras anytime, anywhere, using the 4G LTE connection. The system also sends instant alerts to your phone for detected impacts, movement, or human presence, allowing you to react promptly to potential threats.

Image: A smartphone screen showing the XEGA Pro app interface with live camera feeds and an instant alert notification for detected activity.

5.4 GPS Tracking and Two-Way Audio

The built-in GPS module provides precise real-time vehicle location tracking, visible on the app. Additionally, the two-way audio feature allows you to communicate with individuals near your car through the dash cam, enhancing anti-theft capabilities.

Image: The XEGA Dash Cam's GPS tracking feature displayed on a map, alongside an illustration of its two-way audio communication capability.

5.5 Privacy Mode

For privacy, the interior camera can be disabled with a one-tap privacy mode feature, making the dash cam suitable for rideshare drivers or family use when interior recording is not desired.

Image: A close-up of the XEGA Dash Cam showing the privacy mode button, which allows users to disable the interior camera.

5.6 Storage Management

The dash cam supports a maximum of 128GB TF card (not included) for local storage with loop recording. Additionally, optional paid cloud storage is available for automatic backup of important footage, ensuring data safety even if the physical device is compromised.

Image: An illustration detailing the storage options for the XEGA Dash Cam, including local TF card storage and optional cloud storage for secure backups.

6. Maintenance

6.1 Cleaning

To maintain clear video quality, regularly clean the camera lenses with a soft, lint-free cloth. Avoid using abrasive cleaners or solvents that could damage the lens coating. For the device body, use a dry or slightly damp cloth.

6.2 Firmware Updates

Periodically check the XEGA Pro app for available firmware updates. Keeping your dash cam's firmware up-to-date ensures optimal performance, new features, and bug fixes. Follow the in-app instructions for any update procedures.

6.3 Storage Management

If using a TF card, it is recommended to format it periodically (e.g., once a month) through the dash cam's settings in the app to prevent data corruption and ensure smooth recording. Back up any important footage before formatting.

7. Troubleshooting

If you encounter issues with your XEGA Dash Cam, refer to the following common problems and solutions:

• Device not powering on: Ensure the OBD cable is securely connected to both the dash cam and the vehicle's OBD port. Check if the vehicle's ignition is on (if required by your vehicle's OBD port).
• Cannot connect to app: Verify Bluetooth is enabled on your phone and the dash cam is powered on. Try restarting both the app and the dash cam. Ensure you are following the correct pairing procedure (QR code or Bluetooth search).
• No 4G LTE signal: Check your data plan subscription status. Ensure the dash cam is in an area with cellular coverage.
• Recording issues: Ensure a TF card is inserted (if using local storage) and it is not full or corrupted. Format the TF card if necessary (after backing up data).
• Poor video quality: Clean the camera lenses. Ensure the dash cam is securely mounted and not vibrating excessively.
• Alerts not received: Check app notification settings on your phone and within the XEGA Pro app. Ensure the dash cam has a stable 4G LTE connection.

For further assistance, please contact customer support.

8. Specifications

9. Warranty and Support

9.1 Warranty Information

This XEGA Dash Cam comes with a 2-Year Manufacturer Warranty. Please retain your proof of purchase for warranty claims.

9.2 Customer Support

For any issues during installation, connection, or use of your XEGA 4G LTE Dual Dash Cam, our dedicated support team is available to assist you. You can reach us via:

• XEGA official email
• Amazon messaging service
• XEGAPro App support

We aim to respond to all inquiries within 24 hours, ensuring a worry-free experience.