Introduction
This manual provides detailed instructions for setting up, operating, and maintaining your Pix-Star LUX 10.4'' Wi-Fi Digital Picture Frame. Please read this manual thoroughly before using the device to ensure optimal performance and longevity.
Key Features
- Unlimited Cloud Storage: Enjoy free lifetime cloud backup for your photos and videos.
- 10.4" IPS No-Glare Display: High-resolution 1024x768 IPS screen with wide-angle viewing and vibrant colors.
- Enhanced Performance: Features Wi-Fi 6, dual-band 2.4/5GHz, increased RAM, and 16GB internal storage for faster transfers and smoother operation.
- Effortless Sharing: Send photos and videos via Pix-Star Snap app, email, or sync with cloud services like Google Photos, Dropbox, OneDrive, and Flickr. Supports USB stick or SD card for offline transfer.
- Easy Setup: Quick power-on and Wi-Fi connection. Remote control for settings management.
- Bonus Functions: View weather forecasts, add calendar events, listen to web radio/MP3s, play brain games, and utilize a motion sensor for energy saving.
Setup Guide
- Unboxing and Initial Placement:
Carefully remove the Pix-Star frame and all accessories from the packaging. Place the frame on a stable surface or mount it on a wall using the integrated wall-mountable holes. The frame can be oriented in either portrait or landscape mode.

Image: Rear view of the Pix-Star LUX 10.4 inch frame showing the stand, remote control holder, and SD/USB ports.
- Power Connection:
Connect the power adapter to the frame's DC input port and then plug it into a power outlet. The frame will automatically power on.

Image: The Pix-Star LUX 10.4 inch frame powered on, displaying a family photo and various app icons.
- Wi-Fi Connection:
Follow the on-screen prompts to select your preferred language and connect the frame to your Wi-Fi network (2.4/5GHz supported). Ensure a stable internet connection for seamless photo and video sharing.
- Account Creation/Login:
Create a Pix-Star account or log in if you already have one. This account is essential for managing your frame remotely and utilizing cloud storage features.

Image: A person using a smartphone to upload photos to the Pix-Star LUX 10.4 inch frame, illustrating easy setup and online portal access.
Operating Instructions
- Adding Photos and Videos:
- Pix-Star Snap App: Download the Pix-Star Snap app on your smartphone to easily send photos and videos directly to your frame.
- Email: Each frame has a personalized email address. Send photos and videos as attachments to this address.
- Cloud Services: Sync your frame with popular cloud storage platforms like Google Photos, Dropbox, OneDrive, and Flickr.
- USB/SD Card: Insert a USB stick or SD card into the designated ports to transfer media directly to the frame's internal storage.

Image: The Pix-Star LUX 10.4 inch frame highlighting connectivity options like Custom Email, Pix-Star Snap App, Online Albums, USB & SD Card, and Photo Storage Sites.
- Navigating the Interface:
Use the included remote control or the touchscreen display to navigate through the frame's menus and settings. The main screen provides quick access to features like Album, Video, Music, Calendar, Weather, and Settings.

Image: The Pix-Star LUX 10.4 inch frame showing the 'Your Photos Your Style' screen with options to adjust layout and transitions for slideshows.
- Slideshow Configuration:
Customize your slideshow experience by adjusting settings such as display mode (normal, random), transition effects (zoom, wedge, slide, flip), interval duration, and sleep/wake hours.
- Remote Management:
Manage your frame's settings, organize albums, and add/remove photos remotely through the Pix-Star web interface or app. This feature is particularly useful for managing frames for elderly loved ones.

Image: The Pix-Star LUX 10.4 inch frame next to a laptop displaying the Pix-Star cloud management interface, emphasizing unlimited cloud storage.
Maintenance
- Cleaning: Use a soft, dry cloth to clean the screen and frame. Avoid using liquid cleaners or abrasive materials.
- Software Updates: Ensure your frame's software is up to date for optimal performance and new features. Updates are typically performed automatically when connected to Wi-Fi.
- Storage Management: While the frame offers unlimited cloud storage, regularly review and organize your local storage (16GB internal) to ensure smooth operation.
Troubleshooting
| Problem | Solution |
|---|---|
| Frame not powering on | Check if the power adapter is securely connected to both the frame and the power outlet. Try a different outlet. |
| Unable to connect to Wi-Fi | Ensure your Wi-Fi network is active and within range. Re-enter the Wi-Fi password carefully. Try restarting your router and the frame. The frame supports 2.4GHz and 5GHz networks. |
| Photos/Videos not appearing | Verify that the media has been successfully uploaded via the app, email, or synced from cloud services. Check your internet connection. If using USB/SD, ensure the media is in a compatible format. |
| Screen is unresponsive | Restart the frame by unplugging and re-plugging the power adapter. If the issue persists, perform a factory reset (note: this will erase local data). |
| Motion sensor not working | Ensure the motion sensor feature is enabled in the settings. Check for any obstructions in front of the sensor. |
Specifications
- Model Number: ART0502
- Screen Size: 10.4 inches
- Display Type: IPS No-Glare
- Resolution: 1024x768 (XGA)
- Aspect Ratio: 4:3
- Internal Storage: 16GB
- Connectivity: Wi-Fi 6 (Dual-band 2.4/5GHz)
- External Storage: USB, SD Card
- Product Dimensions: 8.55 x 10.55 x 0.99 inches
- Item Weight: 2.46 pounds
- Power: 2 AAA batteries required for remote (frame is AC powered)
- Color: Black
Warranty and Support
For any inquiries, please feel free to contact Pix-Star customer support. Refer to the official Pix-Star website or your purchase documentation for specific warranty details and contact information.
Visit the Pix-Star Store for more information and support resources.