Introduction
This manual provides essential information for the safe and efficient installation, operation, and maintenance of your EROMMY 27 Inch Ventless Fireplace Logs Set. Please read all instructions carefully before use and retain this manual for future reference.
Important Safety Information
- Fuel Type: This unit is designed only for LP/Propane fireplaces. Ensure your gas supply matches this requirement.
- Vent-Free Operation: The 34,000 BTU vent-free burner delivers 99.9% heating efficiency and requires no external venting.
- Oxygen Depletion Sensor (ODS): Equipped with an ODS system that automatically cuts off the gas supply if oxygen levels drop to unsafe levels.
- Pulse Ignition: Features a pulse ignition system for reliable startup.
- Glass Doors: If your fireplace has glass doors, they must be fully opened when the heater is operating to ensure proper ventilation and prevent overheating.
- Clearance: Maintain proper clearances from combustible materials as specified in the full installation guide.
- Professional Installation: It is recommended that installation and service be performed by a qualified installer, service agency, or gas supplier.
Setup and Installation
Follow these steps for proper setup of your EROMMY Ventless Fireplace Logs Set. Refer to the detailed video for visual guidance.
1. Unpacking and Component Check
Carefully unpack all components and ensure everything is present. The package includes:
- Gas Burner Assembly
- 9 Hand-Painted Ceramic Logs
- Lava Rock (approximately 6.6 pounds)
- Remote Control
- Receiver Box

Image: All components included in the EROMMY Ventless Fireplace Logs Set, showing the gas burner, ceramic logs, lava rock, remote control, and receiver box.
2. Battery Installation
- Ignition: One AAA battery is required for the ignition system. Insert the battery and tighten the cap clockwise.
- Receiver: Four AAA batteries are required for the receiver box. Ensure correct polarity when inserting.
- Remote Control: Two AAA batteries are required for the remote control.

Image: The remote receiver box, showing the battery compartment and the OFF/REMOTE/ON switch.
3. Connecting the Receiver
Connect the main unit with the receiver. Ensure the receiver's switch is in the OFF position before connecting.
4. Log Placement
Each ceramic log is marked with a number. Install the logs according to the instruction manual provided with the product to ensure proper flame distribution and appearance. Distribute the lava rocks around the burner for aesthetic enhancement.

Image: The EROMMY Ventless Fireplace Logs Set arranged within a fireplace, highlighting the natural look of the handcrafted ceramic logs and the sturdy steel grate.
5. Minimum Firebox Requirements
Ensure your firebox meets the minimum dimensions: 14"D x 32"W (22"W rear) front x 24"H.

Image: A diagram illustrating the dimensions of the 27-inch fireplace logs set, including height, depth, and width, along with the minimum required firebox dimensions.
Operating Instructions
This section details how to operate your EROMMY Ventless Fireplace Logs Set using the remote control. For visual instructions, please watch the embedded video.
Video: Official EROMMY operating instructions for the 27-inch ventless fireplace, demonstrating remote control functions and ignition sequence.
1. Initial Ignition (Pilot Flame)
- Set the receiver to the REMOTE position.
- Press lightly on the control knob and turn it counter-clockwise to the PILOT position.
- While holding the control knob in the PILOT position, press and hold the IGNITION button.
- Light the pilot flame and wait for it to stabilize (approximately 30-60 seconds) before releasing the IGNITION button and then the control knob.
- Once the pilot is stable, press lightly on the control knob and turn it counter-clockwise to the ON position.
2. Remote Control Operation
The wireless remote control allows for convenient operation of your fireplace logs.

Image: The remote control, showing its display and buttons for ON, OFF, MODE, and temperature adjustment. The display indicates temperature, valve opening, thermostat function, manual function, and battery level.
- Wake Up Remote: Press any button to activate the remote control display.
- Ignite Main Flame: After the display shows normally, press the ON button to ignite the main flame.
- Adjust Temperature: Use the UP and DOWN arrow buttons to set your desired temperature.
- Mode Selection: Use the MODE button to switch between manual mode and automatic constant temperature mode.
- Child Lock (CP Lock): The remote features a child lock function. Refer to the remote's specific instructions for activation/deactivation.
- °F/°C Conversion: The remote allows conversion between Fahrenheit and Celsius.
- Auto-Shutoff: The unit will automatically shut off after 2 hours if no signal is detected from the remote for 15 minutes.
- Turn Off Main Flame: Press the OFF button on the remote to extinguish the main flame.
- Turn Off Pilot Flame: To completely turn off the unit, rotate the control knob on the main unit to the OFF position.
Maintenance
Regular maintenance ensures the longevity and safe operation of your fireplace logs. Always ensure the unit is completely off and cool before performing any maintenance.
- Cleaning Logs: Periodically inspect ceramic logs for any soot buildup. Clean gently with a soft brush if necessary. Do not use abrasive cleaners.
- Burner and Pilot Assembly: Keep the burner ports and pilot assembly clean and free of dust or debris. A vacuum cleaner with a brush attachment can be used.
- Gas Connections: Annually check all gas connections for leaks using a soap and water solution. Never use an open flame to check for leaks.
- Battery Replacement: Replace batteries in the remote control and receiver as needed. Low battery indicators may appear on the remote display.
- Professional Inspection: It is recommended to have the unit inspected annually by a qualified service technician.
Troubleshooting
If you encounter issues with your fireplace logs, refer to the common problems and solutions below. If the problem persists, contact a qualified service technician.
| Problem | Possible Cause | Solution |
|---|---|---|
| Unit does not ignite. | No gas supply, dead batteries, pilot light not lit, receiver in OFF position. | Check gas valve. Replace batteries in remote/receiver. Relight pilot as per instructions. Ensure receiver is in REMOTE or ON position. |
| Pilot light goes out. | Low gas pressure, ODS activation, dirty pilot assembly. | Contact gas supplier. Ensure adequate ventilation. Clean pilot assembly. |
| Remote control not working. | Dead batteries, remote not paired with receiver, receiver in OFF position. | Replace remote batteries. Re-pair remote with receiver (refer to remote manual). Set receiver to REMOTE or ON. |
| Unusual odors. | Initial burn-off, dust/debris on burner, gas leak. | Initial odors are normal. Clean burner. If odor persists, turn off gas and contact professional. |
Specifications
- Model: White-lp/Propane Fireplace 27 Inch
- Fuel Type: LP/Propane (Vent-Free)
- BTU Output: 34,000 BTU
- Heating Efficiency: 99.9%
- Heating Area: Up to 1,200 square feet
- Log Material: Hand-painted high-temperature ceramic
- Minimum Firebox Required: 14"D x 32"W (22"W rear) front x 24"H
- Ignition Type: Pulse Ignition
- Safety Features: Oxygen Depletion Sensor (ODS), Auto-shutoff (if no remote signal for 15 mins)
- Control: Wireless Remote Control (Manual & Thermostat modes, Child Lock, °F/°C conversion)





