Introduction
This manual provides essential instructions for the safe assembly, operation, maintenance, and troubleshooting of your MOONCOOL Electric Tricycle, Model ZT-E24-JH. Please read this manual thoroughly before using the tricycle to ensure proper function and safety.
The MOONCOOL Electric Tricycle is designed for adults, featuring a 350W motor, 36V removable battery, and 7 speeds. It is equipped with three wheels and a large basket, offering a range of up to 60 miles per charge.

Image: The MOONCOOL Electric Tricycle in Classic Burgundy Red, showcasing its design and features.
Safety Information
Always wear a helmet and appropriate safety gear when operating the tricycle. Ensure all components are securely fastened before each ride. Do not operate the tricycle under the influence of alcohol or drugs. Adhere to local traffic laws and regulations.
The electrical system has been independently tested by a third-party lab to meet recognized safety standards, ensuring reliable performance for everyday riding.
Setup and Assembly
Your MOONCOOL Electric Tricycle ships in two packages (battery and trike) and requires final assembly. Approximately 50% of the assembly is pre-completed. Follow the steps below and refer to the assembly videos for detailed guidance.
Assembly Steps Overview:
- Rear Derailleur and Wheels: Fix the rear derailleur to the rear axle, then install the right and left rear wheels, ensuring correct axle hole alignment.
- Frame Connection: Securely connect the two halves of the rear frame.
- Front Wheel and Fender: Install the front wheel disc brake, then attach the front fender and headlamp. Secure the front wheel to the fork.
- Chain Installation: Route the chain through the derailleur and connect it.
- Chain Cover and Pedals: Attach the chain cover and then install the pedals, distinguishing between left (L) and right (R).
- Handlebar Installation: Insert the handlebar into the stem, adjust to a comfortable position, and tighten the screws.
- Brake Cable Installation: Install the rear and front brake cables, passing them through the appropriate systems and tightening the fixing screws.
- Shifting Cable Installation: Pass the shifting core through its conduit and install it on the derailleur.
- Wheel Reflector: Attach the reflector to the wheel spokes.
- Rear Basket Assembly: Bend the iron sheets of the basket to form its shape, then fix the assembled basket onto the tricycle frame.
- Saddle Installation: Install the saddle onto the seat post and secure it to the tricycle frame. Refer to the dedicated video for seat installation.
- Battery Installation: Remove the slide rail from the battery, install the slide rail on the frame, then insert the battery and lock it with the key.
- Electrical Connections: Align and insert all electrical connectors (motor, brake, display, accelerator) in the direction of the arrows. Connect the headlamp cable.
Assembly Videos:
Quick Start: Unboxing & Assembly Guide for MC350 E-Trike
This video provides a comprehensive guide for unboxing and assembling your MOONCOOL Electric Tricycle, Model MC350. It covers all major steps from unpacking to final checks.
How to install the bike seat with backrest to MC350
This video demonstrates the specific steps for installing the bike seat with a backrest onto your MOONCOOL Electric Tricycle, Model MC350.
Operating Instructions
The MOONCOOL Electric Tricycle offers three riding modes for versatile use:
- Full Electric Mode (Throttle): Provides instant power without pedaling.
- Pedal Assist Mode (PAS): Augments your pedaling effort with motor assistance. Features a 3-level pedal assist system.
- Manual Mode: Traditional pedaling without motor assistance.
The integrated LCD display allows you to monitor speed, battery level, and assist settings, providing control during your rides. To turn on the front light, press the "+" button on the display for 2 seconds. Press it again to switch it off.
Battery and Range:
- Battery Type: Removable 36V 14.5Ah lithium battery (522 Watt Hours).
- Charging Time: Approximately 7-9 hours for a full charge.
- Estimated Range: 25-60 miles per charge (electric-only mode).
- Max Speed: Up to 15.5 MPH.

Image: Detailed information on battery capacity, charging time, and estimated mileage for different pedal assist and pure throttle modes.

Image: The removable 36V battery being charged, highlighting its convenience for indoor charging.

Image: Close-up view of the waterproof LED headlight, 7-speed derailleur, and dual disc brakes, essential for safe operation.

Image: The spacious rear basket, designed for carrying groceries, shopping bags, or personal items, with dimensions indicated.
Maintenance
Regular maintenance is crucial for the longevity and safe operation of your electric tricycle. Perform the following checks and tasks periodically:
- Tire Pressure: Check tire pressure before each ride and inflate to the recommended PSI.
- Brakes: Inspect brake levers and cables for proper function. Ensure disc brakes are clean and free from debris. Adjust as needed to maintain responsive stopping power.
- Chain: Keep the chain clean and lubricated to prevent rust and ensure smooth gear changes.
- Fasteners: Regularly check all nuts, bolts, and quick-release mechanisms for tightness.
- Battery: Keep the battery charged, especially during periods of non-use. Store in a cool, dry place.
- Electrical Connections: Ensure all electrical connectors are secure and free from corrosion.
- Lights and Reflectors: Verify that the LED headlight and all reflectors are clean and functional for visibility.
A basic tool kit is included with your tricycle for minor adjustments and maintenance.
Troubleshooting
This section addresses common issues you might encounter with your electric tricycle. For problems not listed here, please contact customer support.
| Problem | Possible Cause | Solution |
|---|---|---|
| Tricycle does not power on. | Battery not charged, battery not properly installed, power cable loose. | Charge the battery fully. Ensure the battery is securely seated and locked. Check all power cable connections. |
| Motor not assisting / no throttle response. | Battery low, motor cable disconnected, riding mode not selected. | Check battery level and charge if necessary. Verify motor cable connection. Ensure a pedal assist level or full electric mode is selected on the display. |
| Brakes feel weak or spongy. | Brake pads worn, brake cable loose, air in hydraulic system (if applicable). | Inspect brake pads and replace if worn. Adjust brake cable tension. If hydraulic, consult a professional for bleeding. |
| Gears are not shifting smoothly. | Derailleur misaligned, shift cable stretched, chain dirty/dry. | Adjust derailleur alignment. Tighten or replace shift cable. Clean and lubricate the chain. |
Specifications
| Feature | Detail |
|---|---|
| Model Number | ZT-E24-JH |
| Bike Type | Electric Tricycle |
| Age Range | Adult |
| Motor Power | 350W |
| Battery | 36V 14.5Ah Removable Lithium Battery (522 Wh) |
| Number of Speeds | 7-Speed |
| Wheel Size | 24 Inches |
| Frame Material | Alloy Steel |
| Brake Style | Dual Disc Brake |
| Electric Assist Type | Full Electric, Pedal-Assist |
| Max Load Capacity | 350 lbs |
| Included Components | Basket, Battery, Bell, Charger, Tool Kit |

Image: Overview of the tricycle's dimensions, load capacity, recommended rider height, and confirmation of 50% pre-assembly.
Warranty
The MOONCOOL Electric Tricycle comes with a 2-year warranty. For specific details regarding coverage and claims, please refer to the warranty documentation included with your purchase or contact customer support.
Optional 2-Year Protection Plans and Complete Protect monthly plans may be available for extended coverage.
Support
For further assistance, technical support, or inquiries regarding your MOONCOOL Electric Tricycle, please contact the manufacturer or authorized seller:
- Manufacturer: Mooncool
- Seller: Slsy & Mooncool US
- Online Store: Visit the MOONCOOL Store on Amazon