Introduction
Thank you for choosing the TOZO NC9 Bluetooth 5.3 Hybrid ANC Wireless Earbuds. These earbuds are designed to provide a superior audio experience with advanced features such as Hybrid Active Noise Cancellation, clear call quality, and extended battery life. This manual will guide you through the setup, operation, and maintenance of your new earbuds.
Package Contents
Please ensure all items are present in your package:
- TOZO NC9 Wireless Earbuds (Left and Right)
- Charging Case
- Ear Tips (Multiple Sizes)
- USB-C Charging Cable
- User Manual (this document)
Product Overview
Familiarize yourself with the components of your TOZO NC9 earbuds and charging case.

Image: The TOZO NC9 earbuds shown with their charging case. The earbuds are pink and feature an in-ear design. The charging case is also pink with a smooth, compact form factor. This image provides a general view of the product components.

Image: The TOZO NC9 earbuds are placed inside their open charging case, revealing an LED display on the front of the case that shows battery percentage. This illustrates how the earbuds are stored and charged within the case.

Image: A detailed diagram illustrating the internal driver components of the TOZO NC9 earbud, highlighting the OrigX Acoustics Technology. This visual explains the audio engineering behind the sound quality.
Setup
1. Charging the Earbuds and Case
Before first use, fully charge the earbuds and the charging case.
- Place the earbuds into the charging case. Ensure they are correctly seated.
- Connect the USB-C charging cable to the charging port on the case and to a power source.
- The LED display on the charging case will indicate the charging status. A full charge may take approximately 5 hours if completely depleted.

Image: The TOZO NC9 charging case with earbuds, displaying "60 hrs" to indicate the total playtime. This image emphasizes the extended battery life of the product.

Image: A close-up of the TOZO NC9 charging case's LED display showing "100%" battery charge, with the "SmartPow Power Management" logo. This highlights the intelligent battery optimization feature.
2. Pairing with Your Device
The TOZO NC9 earbuds use Bluetooth 5.3 for a stable connection.
- Open the charging case. The earbuds will automatically enter pairing mode.
- On your device (smartphone, tablet, computer), go to Bluetooth settings.
- Search for "TOZO NC9" in the list of available devices and select it to connect.
- Once connected, you will hear an audio prompt, and the earbuds will be ready for use.

Image: A visual representation of the TOZO App interface on a smartphone, showing various settings like ANC modes, EQ adjustments, and white noise tracks. This demonstrates the app's capabilities for customizing the earbud experience.
Operating Instructions
Touch Controls
The TOZO NC9 earbuds feature intuitive touch controls. Specific functions can be customized via the TOZO App.
| Action | Function |
|---|---|
| Single Tap (L/R) | Play/Pause, Answer Call |
| Double Tap (L) | Previous Track |
| Double Tap (R) | Next Track |
| Triple Tap (L/R) | Activate Voice Assistant |
| Long Press (L/R) | Switch ANC/Transparency/Normal Mode, Reject Call |
Active Noise Cancellation (ANC) Modes
The TOZO NC9 offers Hybrid ANC to reduce ambient noise by up to 45dB, along with a Transparency Mode.
- Active Noise Cancellation (ANC) Mode: Reduces external noise, ideal for travel or noisy environments.
- Transparency Mode: Allows you to hear your surroundings without removing the earbuds, useful for conversations or awareness.
- Normal Mode: Standard audio experience without noise cancellation or transparency.
Cycle through these modes by long-pressing either earbud (customizable via app).

Image: A person wearing TOZO NC9 earbuds on an airplane, illustrating the effectiveness of the up to 45dB advanced noise cancellation feature for a peaceful listening experience.
Crystal-Clear Calls
Equipped with 6 ENC (Environmental Noise Cancellation) microphones, the NC9 ensures your voice is clear during calls, even in noisy environments.

Image: A person wearing TOZO NC9 earbuds while walking in a city environment, making a phone call. This image highlights the crystal-clear call quality provided by the six ENC microphones, minimizing background noise.
TOZO App Integration
Download the TOZO App for enhanced control and customization:
- Adjustable Noise Control Modes (6 options)
- 32 Preset EQ Modes and access to over 2000 user-shared EQs
- 100+ White Noise Tracks
- Firmware updates
The app allows for a personalized audio experience.
Maintenance
Cleaning
- Regularly clean the earbuds, especially the ear tips and charging contacts, with a soft, dry, lint-free cloth.
- Do not use abrasive cleaners or solvents.
Storage
- When not in use, store the earbuds in their charging case to protect them and keep them charged.
- Store in a cool, dry place away from extreme temperatures.
Water Resistance (IPX8)
The TOZO NC9 earbuds are IPX8 waterproof, meaning they are protected against immersion in water up to 1 meter for up to 30 minutes. This makes them suitable for workouts and light rain, but they are not designed for swimming or prolonged submersion.

Image: A person wearing TOZO NC9 earbuds while reading, demonstrating the ergonomic design for all-day comfort and a secure fit. This image emphasizes the comfort aspect of the earbuds.
Troubleshooting
| Issue | Possible Solution |
|---|---|
| Earbuds not charging | Ensure earbuds are correctly seated in the case. Check charging cable and power source. Clean charging contacts. |
| Cannot pair with device | Ensure Bluetooth is enabled on your device. Place earbuds in case, close, then open to re-enter pairing mode. Forget "TOZO NC9" from your device's Bluetooth list and try pairing again. |
| No sound from one earbud | Place both earbuds back in the case, close it, then open again. Ensure both earbuds are charged. Perform a factory reset (refer to TOZO App or online support for specific steps). |
| ANC not working effectively | Ensure ear tips provide a good seal. Try different sized ear tips. Ensure ANC mode is activated. |
| Poor call quality | Ensure microphones are not obstructed. Check network signal. |
For further assistance, please refer to the TOZO App or contact TOZO customer support.
Specifications
| Model Name | NC9 |
| Bluetooth Version | 5.3 |
| Noise Control | Hybrid Noise Reduction (up to 45dB ANC) |
| Microphones | 6 ENC Microphones |
| Audio Driver Type | Dynamic (10mm drivers) |
| Frequency Range | 15 Hz - 20,000 Hz |
| Battery Life (Earbuds) | Approx. 14 hours (single charge) |
| Total Playtime (with Case) | Up to 60 hours |
| Water Resistance Rating | IPX8 (Waterproof) |
| Control Type | Touch Control, App Control |
| Compatible Devices | Phones, Laptops, Tablets, Smart Speakers |
| GTIN / UPC | 810102982537 |
Warranty and Support
TOZO products come with a standard warranty. For detailed warranty information, product registration, or technical support, please visit the official TOZO website or contact their customer service. Keep your purchase receipt for warranty claims.
Return Policy: The product has a return policy duration of 30 days for refund/replacement.