1. Introduction and Overview
The GREENCUT BAS370C submersible water pump is engineered for efficient and stable water extraction from deep wells, tanks, and for domestic irrigation systems. This robust pump is designed for clean water applications, offering reliable performance and ease of installation.
Key Features:
- Powerful Performance: 370W (0.5 HP) motor with a maximum flow rate of 20 L/min and a pumping height of up to 50m.
- Durable Construction: Features a screw-type impeller and IP58 protection, ensuring resistance to continuous underwater operation.
- Easy Installation: Includes a 10m cable for straightforward setup in deep wells.
- Compact and Quiet: Designed for minimal noise and easy maintenance, suitable for clean water with particles ≤ 0.2 mm and temperatures up to 35°C.
2. Safety Instructions
Always prioritize safety when operating electrical equipment near water.
- Electrical Safety: Ensure the power supply matches the pump's requirements (220V). All electrical connections must be secure and waterproof. Use a residual current device (RCD) for added protection.
- Never Run Dry: Operating the pump without water will cause severe damage. Ensure the pump is fully submerged before starting.
- Water Quality: This pump is designed for clean water with small particles (≤ 0.2 mm) and a maximum temperature of 35°C. Do not use with dirty water, corrosive liquids, or flammable substances.
- Installation: Securely attach all hoses and cables. Use a strong rope or stainless steel cable to lower and retrieve the pump, ensuring it does not rely solely on the electrical cable.
- Non-Return Valve: It is highly recommended to install an external non-return valve to prevent water backflow and maintain pressure in the system. The internal non-return valve may not be sufficient for all applications.
- Storage: Before storing, completely drain the pump of water, especially in freezing conditions. Store in a dry, protected area.
- Maintenance: Disconnect from power before performing any maintenance or cleaning.
3. Product Features
The GREENCUT BAS370C pump is built with high-quality materials and thoughtful design for optimal performance.
3.1 Robust and Durable Design
Constructed from stainless steel, the pump is highly resistant to corrosion and wear, ensuring a long operational life even under continuous submersion.

3.2 Efficient Motor and Hydraulic System
Equipped with a 370W (0.5 HP) motor and a screw-type impeller, the pump delivers stable and efficient performance. Its hydraulic configuration allows it to pump up to 20 liters per minute and achieve a maximum pumping height of 50 meters.

3.3 Integrated Electrical Control Box
The pump includes an electrical control box for safe and convenient operation. This box often contains the necessary capacitor for single-phase power conversion, as noted by users.

3.4 Versatile Installation
The pump can be installed and operated in both vertical and horizontal positions, provided it is fully submerged. Top handles facilitate easy insertion and handling in wells.

4. Technical Specifications
| Specification | Value |
|---|---|
| Manufacturer | Greencut |
| Model Number | 1000232 |
| Dimensions (L x W x H) | 9 x 9 x 56 cm |
| Weight | 9.5 kg |
| Power | 370W (0.5 HP) |
| Voltage | 220V |
| Max Flow Rate | 20 Liters per minute |
| Max Lift Height | 50 Meters |
| Material | Stainless Steel |
| Power Source | Electric Cable |
| Cable Length | 10 meters |
| Protection Rating | IP58 |
| Max Water Temperature | 35°C |
| Max Particle Size | ≤ 0.2 mm |
| Included Components | 1x BAS370C Submersible Water Pump, 1x 10-meter Cable, 1x Electrical Control Box, 1x Instruction Manual |
5. Setup and Installation
Follow these steps for proper installation of your GREENCUT BAS370C submersible pump:
- Prepare the Pump: Ensure the pump is clean and free from any debris.
- Connect the Discharge Hose: Attach a suitable discharge hose to the pump's outlet. Secure the connection with a hose clamp to prevent leaks.
- Install Non-Return Valve: For optimal performance and to prevent water backflow, install a non-return valve in the discharge line, preferably above the pump.
- Secure the Pump: Attach a strong, non-corrosive rope or stainless steel cable to the pump's designated attachment points. This will be used to lower and retrieve the pump. Do not use the electrical cable for this purpose.
- Lower the Pump: Carefully lower the pump into the well or water source, ensuring it is fully submerged. The pump can operate vertically or horizontally.
- Electrical Connection: Connect the pump's electrical cable to the provided electrical control box. Ensure all connections within the control box are correctly wired (main input, secondary input, ground) according to the wiring diagram in the manual. The control box typically contains a capacitor for single-phase operation.
- Power Supply: Connect the control box to a suitable 220V power supply, ensuring it is protected by an RCD.
5.1 Installation Video Example
Watch this video for a visual guide on installing a deep well submersible pump (note: specific model may vary, but principles apply):
6. Operating Instructions
Operating the GREENCUT BAS370C is straightforward once properly installed.
- Ensure Submersion: Verify that the pump is completely submerged in clean water before activating.
- Activate Power: Turn on the power supply to the electrical control box. The pump should start automatically.
- Monitor Performance: Observe the water flow and pressure. The pump is designed to provide consistent performance.
- Automatic Operation (if applicable): If your system includes an automatic pressure switch, the pump will start and stop automatically based on water demand (e.g., opening or closing a tap).
- Shut Down: To stop the pump, turn off the power supply at the control box.
6.1 Operation Video Examples
These videos demonstrate the operation of similar deep well submersible pumps:
7. Maintenance
Regular maintenance ensures the longevity and optimal performance of your GREENCUT BAS370C pump.
- Cleaning: Periodically inspect the pump's intake for blockages from sediment or debris. Clean as necessary.
- Winterization: In areas prone to freezing temperatures, remove the pump from the water source, drain it completely, and store it in a dry, frost-free location.
- Cable and Hose Inspection: Regularly check the electrical cable and discharge hose for any signs of wear, damage, or leaks. Replace damaged components immediately.
- Non-Return Valve Check: If an external non-return valve is installed, periodically check its function to ensure it is preventing backflow effectively.

8. Troubleshooting
If you encounter issues with your pump, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Pump does not start | No power supply; Faulty electrical connection; Motor overload. | Check power outlet and circuit breaker. Inspect all electrical connections in the control box. Allow motor to cool if overloaded. |
| Low water flow or pressure | Partial blockage in intake or discharge hose; Insufficient water level; Faulty non-return valve; Air in the system. | Check and clear any blockages. Ensure pump is fully submerged. Inspect and replace non-return valve if necessary. Bleed air from the system. |
| Pump runs but no water is delivered | Pump not submerged; Airlock; Suction hose leak; Impeller damage. | Ensure full submersion. Prime the pump if necessary. Check hose connections for leaks. Contact service if impeller is suspected to be damaged. |
| Pump stops unexpectedly | Overheating; Low water level; Electrical fault. | Allow pump to cool. Ensure adequate water level. Check electrical connections and RCD. |
9. Warranty and Support
For any warranty claims, technical assistance, or spare parts, please contact Greencut customer service or visit their official website.
Greencut Service & Support: www.greencut-tools.com
Please retain your proof of purchase for warranty purposes.





