HP 24 All-in-One Desktop PC User Manual

Introduction

This manual provides essential information for setting up, operating, and maintaining your HP 24 23.8-inch FHD Touchscreen All-in-One Desktop PC. Please read this guide thoroughly to ensure optimal performance and longevity of your device.

Image: The HP 24 All-in-One Desktop PC, featuring a 23.8-inch touchscreen display, accompanied by a wired keyboard and mouse. The screen displays a vibrant desktop background with system information.

Key Features

The HP 24 All-in-One Desktop PC is designed for efficiency and convenience, integrating powerful components into a sleek form factor.

• Processor: Equipped with the Intel Core i3-N300 processor (8 cores, up to 3.80GHz), ensuring reliable multitasking and efficient performance for productivity applications.
• Memory and Storage: Features up to 32GB DDR4 RAM and up to 2TB PCIe NVMe M.2 SSD for quick boot-up times, smooth multitasking, and ample storage.
• Display: A 23.8-inch IPS Full HD (1920 x 1080) Touch Screen display with anti-glare technology, three-sided micro-edge design, and low blue light for enhanced viewing comfort.
• Integrated Camera: HP True Vision 720p HD privacy camera with temporal noise reduction and dual array digital microphones for clear video calls.
• Operating System: Pre-installed with Windows 11 Home (64-bit) for a secure and intuitive user experience.
• Connectivity: Includes Wi-Fi and Bluetooth 5.3 for seamless wireless connections.

Image: A close-up of the HP All-in-One PC screen, highlighting the Intel Core branding and illustrating its capability as an 'all-day, all-the-time device' for various tasks.

Image: A person focused on the HP All-in-One PC, demonstrating the immersive experience provided by its ultra-slim three-sided micro-edge display, designed for enhanced viewing.

Image: A user engaged in a video conference on the HP All-in-One PC, showcasing the integrated tiltable, pop-up privacy camera, dual microphones, and advanced noise-reduction features for clear communication.

Setup

1. Unpacking

• Carefully remove the All-in-One PC, keyboard, mouse, and power adapter from the packaging.
• Ensure all components are present.

2. Connecting Peripherals

• Connect the wired USB keyboard and mouse to the available USB ports on the back of the PC.
• Plug the power adapter into the PC's power input, then into a wall outlet.

3. Initial Power On and Windows Setup

• Press the power button, usually located on the side or back of the display.
• Follow the on-screen instructions to complete the Windows 11 setup process, including connecting to a Wi-Fi network and creating a user account.

Operating Instructions

Touchscreen Usage

The 23.8-inch Full HD touchscreen allows for intuitive interaction with Windows 11. Use gestures similar to a tablet or smartphone:

• Tap: Select items or open applications.
• Double-tap: Execute actions or open files.
• Swipe: Scroll through content or navigate.
• Pinch-to-zoom: Enlarge or reduce content size.

Camera and Microphone

The integrated HP True Vision 720p HD privacy camera and dual microphones are ready for video conferencing and online communication.

• To use the camera, ensure it is extended from its housing (if applicable to your model).
• Adjust camera settings and microphone levels through Windows settings or your video conferencing application.

Connectivity

• Wi-Fi: Connect to wireless networks via the Wi-Fi & Bluetooth 5.3 module. Access Wi-Fi settings through the Windows taskbar network icon.
• Bluetooth: Pair Bluetooth devices such as headphones or speakers through Windows Bluetooth settings.

Ports and Connectivity

The HP 24 All-in-One PC offers a variety of ports for connecting external devices:

Image: A rear view diagram of the HP All-in-One PC, clearly labeling all available ports including USB Type-C, USB Type-A, HDMI Out, RJ-45 Ethernet, and the headphone/microphone combo jack.

• 1x USB Type-C (5Gbps): For data transfer only.
• 2x USB Type-A (5Gbps): High-speed USB ports for peripherals.
• 2x USB 2.0 Type-A: Standard USB ports for keyboard, mouse, or other accessories.
• 1x 3.5mm Headphone/Microphone Combo Jack: For audio input and output.
• 1x RJ-45 Ethernet Port: For wired network connection.
• 1x HDMI-Out: To connect an external display.

Specifications

Detailed technical specifications for the HP 24 All-in-One Desktop PC (Model CR0014):

Image: A diagram illustrating the dimensions of the HP All-in-One PC, showing its width (21.28"), height (16.11"), and depth (7.33"), along with its approximate weight of 11.61 lbs.

Maintenance

Regular maintenance helps ensure the longevity and optimal performance of your HP All-in-One PC.

Cleaning

• Screen: Use a soft, lint-free cloth slightly dampened with water or a screen cleaner. Avoid harsh chemicals.
• Exterior: Wipe surfaces with a soft, dry cloth. Keep vents clear of dust.

Software Updates

• Regularly check for and install Windows updates to ensure security and performance improvements.
• Update device drivers as recommended by HP or Windows Update.

Data Backup

• Periodically back up important files to an external drive or cloud storage to prevent data loss.

Troubleshooting

This section addresses common issues you might encounter with your HP All-in-One PC.

No Power

• Ensure the power cable is securely connected to both the PC and the wall outlet.
• Verify the wall outlet is functional by plugging in another device.

Display Issues

• If the screen is blank, check if the PC is powered on.
• Restart the computer.
• Adjust display brightness settings.

Connectivity Problems

• Wi-Fi: Check if Wi-Fi is enabled in Windows settings. Restart your router/modem.
• Bluetooth: Ensure Bluetooth is enabled and devices are in pairing mode.

Slow Performance

• Close unnecessary applications running in the background.
• Check for and install any pending Windows updates.
• Run a disk cleanup and defragmentation (for HDD, not typically needed for SSD).

Warranty and Support

Your HP 24 All-in-One Desktop PC comes with a standard manufacturer's warranty. For specific warranty terms and conditions, please refer to the documentation included with your product or visit the official HP support website.

For technical assistance, driver downloads, or further support, please visit the official HP support portal. You will need your product's serial number, typically found on a label on the back or bottom of the device.

Online Support: support.hp.com