1. Safety Information
Read, understand, and follow all instructions carefully before installing and using this product. Failure to do so may result in serious injury or death. Keep this manual for future reference.
General Safety Warnings
- Always supervise children.
- Do not use the hot tub if the temperature is below 4°C (40°F).
- Pregnant women, individuals with heart disease, high blood pressure, diabetes, or other health conditions should consult a physician before use.
- Do not use the hot tub under the influence of alcohol, drugs, or medication.
- Exit the hot tub immediately if you feel uncomfortable, dizzy, or sleepy.
- The water temperature should not exceed 40°C (104°F).
- This product is compliant with APSP-14 and Title 20 energy efficiency standards.
Electrical Safety
- The hot tub must be supplied through a ground fault circuit interrupter (GFCI) with a tripping current not exceeding 30mA.
- Do not use extension cords.
- Ensure the power outlet is easily accessible.
Water Chemistry
- Maintain proper water chemistry to prevent damage and ensure safe use.
- Regularly test and adjust pH, alkalinity, and sanitizer levels.
2. Package Contents
Verify that all components listed below are included in your package. If any parts are missing or damaged, contact Bestway customer support.
Image: What's in the Box - Heater Pump, ChemConnect Dispenser, Filter Cartridge, EnergySense Cover.
- Inflatable Hot Tub Liner
- Heater Pump Unit
- EnergySense Insulated Cover
- ChemConnect Dispenser
- Filter Cartridge (Type VI)
- Repair Patch
- Inflation Hose
- Instruction Manual
3. Setup
Follow these steps for proper installation of your SaluSpa Bali hot tub.
3.1 Site Selection
- Choose a flat, level surface capable of supporting the weight of the filled hot tub and occupants (approximately 1,100 kg / 2,425 lbs).
- Ensure adequate drainage and proximity to a GFCI-protected power outlet.
- Avoid placing on sharp objects or uneven ground.
Image: SaluSpa Bali hot tub in use, demonstrating proper setup location.
3.2 Inflation
- Unfold the hot tub liner on the selected site.
- Connect the inflation hose to the pump's inflation port and the hot tub's air valve.
- Turn on the pump to inflate the hot tub until it is firm to the touch, but not over-inflated.
- Disconnect the hose and securely close the air valve.
Image: Quick & Easy Setup - Enjoying the hot tub after inflation.
3.3 Pump Connection & Filling
- Connect the pump unit to the hot tub liner's inlet and outlet ports.
- Ensure all connections are tight.
- Fill the hot tub with water to the maximum fill line indicated on the liner.
4. Operation
Familiarize yourself with the control panel and app for optimal use of your hot tub.
4.1 Control Panel
The digital control panel allows you to manage all hot tub functions.
- Power Button: Turns the hot tub system on/off.
- Temperature Adjustment: Use the up/down arrows to set desired water temperature (up to 40°C / 104°F).
- Filter Button: Activates the water filtration system.
- AirJet Button: Activates the 180 bubble jets for a soothing massage.
- Heat Button: Starts the heating function.
- Timer Button: Sets the power-saving timer for heating cycles.
Image: Control at Your Fingertips - Digital control panel and Bestway Connect App.
4.2 Bestway Connect App
Control your hot tub remotely using the Bestway Connect app on your smartphone.
- Download the Bestway Connect app from your device's app store.
- Pair your hot tub with the app following the in-app instructions.
- Adjust temperature, activate the timer, control the filter, and manage the massage system from your phone.
5. Maintenance
Regular maintenance ensures the longevity and hygienic operation of your hot tub.
5.1 Water Treatment (ChemConnect)
The ChemConnect dispenser helps maintain clean and clear water by evenly dispersing chlorine.
- Open the ChemConnect dispenser and insert chlorine tablets (not included).
- Adjust the dispenser's flow to control the release of chemicals.
- Regularly test water chemistry (pH, chlorine) and adjust as needed.
Image: SaluSpa AirJet features, including the ChemConnect system.
5.2 Filter Cartridge
- Clean the filter cartridge daily or after each use by rinsing it with a garden hose.
- Replace the filter cartridge every 72 hours of operation or when it remains dirty after cleaning.
5.3 Draining and Storage
- To drain, connect a garden hose to the drain valve and open the valve.
- Once drained, clean the hot tub liner and allow it to dry completely.
- Deflate the hot tub and store it in a dry, temperate location, protected from direct sunlight and extreme temperatures.
- The Freeze Shield technology helps prevent internal components from freezing in cold weather, but proper storage is recommended for prolonged periods of disuse.
6. Troubleshooting
Refer to this section for common issues and their solutions.
| Problem | Possible Cause | Solution |
|---|---|---|
| Hot tub not heating | Filter clogged, low water level, heater malfunction, ambient temperature too low. | Clean/replace filter, add water, check power supply, ensure ambient temperature is suitable. |
| AirJets not working | Air pump malfunction, blocked air nozzles. | Check power to pump, inspect air nozzles for obstructions. |
| Water is cloudy | Insufficient filtration, improper chemical balance, heavy use. | Clean/replace filter, test and adjust water chemistry, shock treat water. |
| Hot tub losing air | Leak in liner, loose air valve. | Locate and repair leak with provided patch, tighten air valve. |
If the problem persists after attempting these solutions, contact Bestway customer support.
7. Specifications
Key technical details for the Bestway SaluSpa Bali Inflatable Hot Tub.
Image: SaluSpa Bali AirJet dimensions and key features.
| Feature | Detail |
|---|---|
| Model Number | 6004DE-BW |
| Capacity | 5 to 7 Adults |
| Water Capacity | 314 Gallons (1,189 Liters) |
| Dimensions (Inflated) | 85" L x 85" W x 28" H (2.16m x 2.16m x 0.71m) |
| Number of AirJets | 180 |
| Max. Heat Capability | 40°C (104°F) |
| Material | MaxHold Fabric Internal Beams, Tritech Outer Layer |
| Power Source | AC |
| Energy Efficiency | EnergySense Insulated Walls and Cover (up to 40% more efficient) |
| Smart Home Compatibility | Bestway Connect App |
8. Warranty & Support
Bestway products are manufactured with quality materials and are tested before leaving the factory. This product is covered by a limited warranty.
Warranty Information
- The warranty period typically covers manufacturing defects. Proof of purchase is required.
- The warranty does not cover damage caused by misuse, abuse, neglect, unauthorized repair, or accidents.
- Specific warranty terms and conditions may vary by region. Please refer to the warranty card included with your product or visit the Bestway website for details.
Customer Support
For technical assistance, missing parts, or warranty claims, please contact Bestway customer support:
- Website: www.bestwaycorp.com
- Phone: Refer to your local Bestway website for regional contact numbers.
- Email: Refer to your local Bestway website for regional email support.
Please have your model number (6004DE-BW) and proof of purchase ready when contacting support.