NearStream VM20 Streaming Camera User Manual

1. Introduction

The NearStream VM20 is a high-performance streaming camera designed for content creators, streamers, and vloggers. It offers advanced features such as 4K video resolution, 40x hybrid zoom, and AI-powered audio and video enhancements for professional-grade live streaming and recording. This manual provides detailed instructions for setting up, operating, and maintaining your VM20 camera.

2. Package Contents

Verify that all items are present in your package:

• VM20 Main Unit x1
• Remote Control x1
• USB2.0 Type-C Cable x1
• Type-C to USB A Conversion Adapter x1
• Quick Start Guide x1
• User Manual x1
• Quality Warranty Card x1

3. Product Features

• High-Quality Video: Capture stunning visuals with up to 4K resolution at 30 frames per second (fps) or 1080p at 60fps. The camera features a 40x hybrid zoom (5x optical and 8x digital) to clearly capture distant subjects.
• Advanced Audio: Equipped with an 8-channel microphone array and AI noise-cancelling technology. Beamforming technology accurately picks up voices from targeted areas, supporting multiple speakers simultaneously and eliminating background noise for clear audio.
• Versatile Connectivity: Supports USB2.0 Type-C, HDMI2.0, and RJ45 ports for broad compatibility with PCs, monitors, and capture cards. A 3.5mm audio jack is also included for external microphone input or background music integration.
• Multi-Camera System: Connect and synchronize multiple VM20 units for diverse shooting angles and enhanced production workflows.
• Smart Remote Control: Control zoom, set up to three custom preset positions, and activate AI auto-framing with the included remote control.
• Flexible Mounting: A 1/4-inch screw hole on the back allows for tripod mounting, supporting both vertical and horizontal shooting orientations.

4. Setup Guide

4.1 Physical Connection

Connect the VM20 camera to your device using the appropriate cable:

• USB-C: For direct connection to a PC or laptop. The camera is powered via USB-C. Max 4K/30fps streaming output.
• HDMI: Connect to a monitor or capture card for video output. Up to four VM20 cameras can be switched instantly via HDMI 2.0.
• RJ45: For stable video distribution with multiple cameras and Power over Ethernet (PoE) support.
• 3.5mm Audio Jack: Connect an external microphone or audio source.

Image: VM20 camera with various connection ports (USB-C, HDMI, RJ45).

4.2 Mounting the Camera

The VM20 features a 1/4-inch screw hole on its base for tripod mounting. This allows for flexible positioning, including horizontal, vertical, or inverted orientations, to suit various shooting needs.

Image: VM20 camera demonstrating flexible mounting options.

4.3 Software and Drivers

The VM20 is a plug-and-play device, requiring no complex driver installations or additional software for basic operation. It is compatible with major streaming platforms like YouTube, TikTok, OBS, Facebook, Twitch, Zoom, and more.

5. Operating Instructions

5.1 Power On/Off

The camera powers on automatically when connected to a power source via USB-C. To power off, disconnect the USB-C cable.

5.2 Using the Remote Control

The included remote control provides comprehensive control over the VM20's functions:

• Zoom In/Out: Adjust the 40x hybrid zoom to frame your subject precisely.
• Preset Positions: Save and quickly switch between up to three customized camera positions.
• AI Auto-Framing: Activate this feature to automatically track moving subjects and keep them centered in the frame.
• Image Modes: Select from various image modes to optimize visual output for different scenarios.
• Mute/Unmute: Control the microphone audio.
• Video On/Off: Disable video output for privacy.

Image: Remote control functions for the VM20 camera.

5.3 Privacy Protection

When the camera is not in use, turn off the video and mute the audio using the remote control to ensure privacy.

Image: Privacy protection features (video off, audio muted).

6. Maintenance

6.1 Cleaning

Gently wipe the camera lens with a soft, dry, lint-free cloth. For the camera body, use a slightly damp cloth and avoid harsh chemicals or abrasive materials.

6.2 Storage

Store the camera in a cool, dry place away from direct sunlight and extreme temperatures. Use the original packaging or a protective case when transporting the camera.

7. Troubleshooting

If you encounter issues with your NearStream VM20, refer to the following common problems and solutions:

• No Video Output:
  • Ensure all cables (USB-C, HDMI, RJ45) are securely connected.
  • Verify the camera is powered on.
  • Check your computer or streaming software settings to ensure the VM20 is selected as the video input device.
• No Audio Input:
  • Confirm the microphone is not muted via the remote control or software.
  • If using an external microphone, ensure it is properly connected to the 3.5mm audio jack.
  • Check your computer or streaming software settings to ensure the VM20 (or external mic) is selected as the audio input device.
• Remote Control Not Responding:
  • Ensure there are no obstructions between the remote and the camera.
  • Check and replace the remote control batteries if necessary.
• Poor Image Quality:
  • Ensure the lens is clean and free of smudges.
  • Check lighting conditions; adequate lighting is crucial for optimal image quality.
  • Verify that your streaming software or platform is configured to receive 4K or 1080p resolution from the camera.

If problems persist, please contact NearStream customer support.

8. Specifications

9. Warranty and Support

9.1 Quality Warranty

NearStream provides a 1-year quality warranty from the date of purchase. Please retain your Quality Warranty Card for service.

9.2 Customer Support

For any questions or concerns, our customer service team is available 24 hours a day, 365 days a year. Please feel free to contact us for assistance.