HP 24-dg Touchscreen All-in-One Desktop PC User Manual

Introduction

This manual provides essential information for setting up, operating, and maintaining your HP 24-dg Touchscreen All-in-One Desktop PC. Please read these instructions carefully to ensure proper use and longevity of your device.

Setup

1. Unpacking and Contents

Carefully remove all components from the packaging. Ensure the following items are present:

What's in the box for HP 24-dg AIO PC — Figure 2: Included components. This graphic illustrates the main components included with the HP 24-dg All-in-One PC: the 23.8-inch All-in-One Desktop PC unit, a white wired keyboard, a white wired mouse, a 65W Smart AC power adapter, and setup instructions.

HP 24-dg All-in-One Desktop PC
HP 125 USB White Wired Keyboard
HP 125 USB White Wired Mouse
65 W Smart AC Power Adapter

2. Connecting Peripherals

Connect the wired keyboard and mouse to the available USB ports on the rear of the PC. Plug the power adapter into the PC and then into a wall outlet.

Rear ports of HP 24-dg AIO PC — Figure 3: Rear port configuration. This image shows the rear of the HP 24-dg All-in-One PC, highlighting the various ports: USB Type-C (5Gbps signaling rate), HDMI Out, RJ-45 (Ethernet), two USB Type-A (5Gbps signaling rate), two USB 2.0 Type-A, and a headphone/microphone combo jack.

3. Initial Power On and Network Connection

Press the power button to turn on the PC. Follow the on-screen instructions to complete the Windows 11 setup. During this process, you will be prompted to connect to a Wi-Fi network or use a wired Ethernet connection via the RJ-45 port.

Operating the Device

1. Touchscreen Functionality

The 23.8-inch Full HD IPS display supports touch input. You can navigate the operating system, open applications, and interact with content directly using your fingers. Use gestures such as tap, swipe, pinch-to-zoom, and two-finger scroll for intuitive control.

Person using HP 24-dg AIO PC — Figure 4: User interaction with the HP 24-dg AIO PC. A person is shown using the All-in-One PC, demonstrating its use in a home or office environment, highlighting the immersive viewing experience provided by the micro-edge display.

2. Using the Integrated Camera

The HP True Vision 720p HD privacy camera is integrated into the top of the display. This pop-up camera can be extended for use during video calls or retracted for privacy. It features temporal noise reduction and integrated dual array digital microphones for clear audio and video communication.

Person on video call using HP 24-dg AIO PC — Figure 5: Video conferencing with the HP 24-dg AIO PC. A user is engaged in a video call, showcasing the integrated pop-up privacy camera and dual microphones for clear communication.

3. Microsoft Windows 11 and Copilot

Your PC comes with Windows 11, offering a modern interface and enhanced features. Utilize Microsoft Copilot for intelligent assistance, boosting your productivity and creativity. Access Copilot through the taskbar or by voice command.

Microsoft Copilot on HP 24-dg AIO PC — Figure 6: Microsoft Copilot integration. The image displays the HP 24-dg AIO PC screen with the Microsoft Copilot interface, indicating its availability for enhancing productivity and creative tasks.

Features Overview

Processor and Performance

The HP 24-dg is powered by an Intel Processor N100, featuring 4 cores and 4 threads with a Max Turbo Frequency of 3.40 GHz and 6MB Cache. This processor is designed for efficient multitasking and reliable performance for daily computing tasks.

Intel N100 Processor details — Figure 7: Intel N100 Processor specifications. This graphic highlights the Intel N100 processor's key features, including 4 cores, 7nm micro-sized chip, 6W TDP, 6MB cache, and 3.40GHz max turbo frequency, along with comparative performance data.

Memory and Storage

Equipped with 16GB DDR4 RAM, the system ensures smooth operation across multiple applications. Storage is provided by a fast 512GB PCIe NVMe M.2 SSD, offering quick boot times and ample space for documents and media.

Connectivity

The PC includes Realtek Wi-Fi 6 (1x1) and Bluetooth 5.3 for robust wireless connections. Wired connectivity is available via an Integrated 10/100/1000 GbE LAN port. A variety of external I/O ports are provided:

1 USB Type-C 5Gbps signaling rate
2 USB Type-A 5Gbps signaling rate
2 USB 2.0 Type-A
1 Headphone/microphone combo
1 RJ-45 (Ethernet)
1 HDMI-out 1.4

Maintenance

1. Cleaning the Device

To maintain optimal performance and appearance, regularly clean your PC. Use a soft, lint-free cloth slightly dampened with water or a screen cleaner for the display. Avoid harsh chemicals or abrasive materials. For the keyboard and mouse, use a soft brush or compressed air to remove dust and debris.

2. Software Updates

Keep your operating system and drivers updated. Windows Update automatically manages system updates. For driver updates, visit the official HP support website for your model.

3. Data Backup

Regularly back up your important files to an external drive or cloud storage service to prevent data loss.

Troubleshooting

1. No Power

Ensure the power adapter is securely connected to both the PC and a working electrical outlet.
Verify the power outlet is functional by plugging in another device.

2. Display Issues

If the screen is blank, ensure the PC is powered on.
Adjust display brightness settings.
Restart the PC.

3. Network Connectivity Problems

For Wi-Fi, check if your router is working and the PC is within range. Reconnect to the network.
For wired connection, ensure the Ethernet cable is properly connected to both the PC and the router/modem.
Restart your router/modem and the PC.

4. Touchscreen Unresponsive

Ensure the screen is clean and free of obstructions.
Restart the PC.
Check for updated display drivers via Windows Update or HP Support.

Specifications

Feature	Detail
Model Number	24-dg
Display Size	23.8 Inches
Display Type	FHD (1920 x 1080), Touchscreen, IPS, anti-glare
Processor	Intel Processor N100 (4 Cores, 4 Threads, up to 3.40 GHz, 6M Cache)
Graphics	Integrated Intel UHD Graphics
RAM	16GB DDR4
Storage	512GB PCIe NVMe M.2 SSD
Wireless Connectivity	Realtek Wi-Fi 6 (1x1) and Bluetooth 5.3
Wired Network	Integrated 10/100/1000 GbE LAN (RJ-45)
Operating System	Windows 11
Webcam	HP True Vision 720p HD privacy camera with dual array digital microphones
Audio	Dual 2 W speakers
Ports	1 USB Type-C (5Gbps), 2 USB Type-A (5Gbps), 2 USB 2.0 Type-A, 1 HDMI-out 1.4, 1 Headphone/microphone combo, 1 RJ-45
Dimensions (W x D x H)	21.28 x 7.33 x 19.1 inches
Weight	12.19 lb
Color	White

HP 24-dg AIO PC dimensions — Figure 8: Physical dimensions of the HP 24-dg AIO PC. This diagram provides the width (21.28"), depth (7.33"), and height (16.11") of the All-in-One PC, along with its weight (11.61 lb).

Warranty and Support

Your HP 24-dg Touchscreen All-in-One Desktop PC comes with a standard manufacturer's warranty. For detailed warranty information, technical support, or service, please refer to the warranty card included with your product or visit the official HP support website. You can find support resources, driver downloads, and contact information at support.hp.com.