1. Introduction
This manual provides detailed instructions for the setup, operation, maintenance, and troubleshooting of your Vakedy HW12 Gaming Headset. Designed for multi-platform compatibility, this headset delivers immersive audio and clear communication for an enhanced gaming experience.
Key Features:
- Immersive Surround Sound with 50mm Neodymium Drivers
- Noise-Canceling Unidirectional Microphone
- Universal Compatibility (PS5, PS4, Xbox Series X/S, Xbox One, PC, Switch)
- Comfortable Over-Ear Design with Adjustable Headband
- Integrated Volume Control and Mute Switch
- RGB Breathing Lights (USB powered)
2. Product Overview
Familiarize yourself with the components and controls of your HW12 Gaming Headset.

Image 2.1: Vakedy HW12 Gaming Headset (Black)
The headset features large over-ear earcups, an adjustable headband, a flexible microphone, and an inline control unit on the cable.

Image 2.2: Close-up of the 50mm dynamic driver inside the earcup.
Controls:
- Volume Control Wheel: Located on the left earcup or inline cable, allows for quick adjustment of audio volume.
- Microphone Mute Switch: Located on the left earcup or inline cable, enables or disables the microphone.

Image 2.3: Headset showing the integrated volume control wheel.
3. Setup Instructions
Follow these steps to connect your HW12 Gaming Headset to your desired device.
Video 3.1: An overview of the HW12 Gaming Headset features and connectivity options.

Image 3.1: Diagram illustrating multi-platform connectivity for Xbox, Switch, PS4/PS5, Mobile, and PC.
3.1 Connecting to PC:
- Locate the included 1-to-2 3.5mm audio jack splitter cable.
- Connect the headset's single 3.5mm jack into the female end of the splitter.
- Plug the two male ends of the splitter into the corresponding audio (green) and microphone (pink) ports on your PC.
- For RGB lighting, connect the headset's USB connector to an available USB port on your PC.
3.2 Connecting to PS5 / PS4 / Xbox Series X/S / Switch:
- Plug the headset's single 3.5mm audio jack directly into the 3.5mm port on your controller (PS5, PS4, Xbox Series X/S) or the console's audio jack (Switch).
- For RGB lighting, connect the headset's USB connector to an available USB port on your console.
3.3 Connecting to Older Xbox One Controllers:
- An Xbox One Stereo Headset Adapter (not included) is required for older Xbox One controllers that do not have a built-in 3.5mm jack.
- Connect the headset's 3.5mm jack to the adapter, then attach the adapter to your Xbox One controller.
- For RGB lighting, connect the headset's USB connector to an available USB port on your console.
3.4 Powering RGB Lights:
The USB connector is solely for powering the RGB lighting. Plug it into any standard USB port (on your PC, console, or a USB wall adapter) to activate the lights.
4. Operating Instructions
Once connected, operating your headset is straightforward.
4.1 Adjusting Volume:
- Locate the volume control wheel on the headset's cable or earcup.
- Roll the wheel up to increase volume and down to decrease volume.
4.2 Using the Microphone:
- Position the flexible microphone appropriately for clear voice capture.
- Use the microphone mute switch to toggle the microphone on or off as needed.

Image 4.1: The adjustable and flexible microphone.
5. Maintenance
Proper care ensures the longevity and performance of your headset.
- Cleaning: Use a soft, dry cloth to wipe down the earcups and headband. Avoid using harsh chemicals or abrasive materials.
- Storage: Store the headset in a cool, dry place away from direct sunlight and extreme temperatures. Avoid tangling the cable.
- Cable Care: Do not pull on the cable forcefully. Always grasp the plug when disconnecting.
6. Troubleshooting
If you encounter issues with your headset, refer to the following common solutions.
| Problem | Possible Cause | Solution |
|---|---|---|
| No sound from headset | Incorrect connection, volume too low, mute activated. | Ensure 3.5mm jack is fully inserted. Check volume control on headset and device. Verify headset is selected as audio output in device settings. |
| Microphone not working | Microphone muted, incorrect connection, device settings. | Check microphone mute switch. For PC, ensure 1-to-2 splitter is used and connected to the correct microphone port. Verify headset is selected as audio input in device settings. |
| RGB lights not illuminating | USB not connected or insufficient power. | Ensure the USB connector is plugged into a powered USB port. |
| Headset not recognized by Xbox One | Older controller without 3.5mm jack. | An Xbox One Stereo Headset Adapter (not included) is required for older controllers. |
7. Specifications
Detailed technical specifications for the Vakedy HW12 Gaming Headset.
- Model Name: HW12
- Connectivity Technology: Wired
- Headphones Jack: 3.5 mm Jack
- Audio Driver Type: Dynamic Driver
- Audio Driver Size: 50 Millimeters
- Impedance: 32 Ohms
- Noise Control: Active Noise Cancellation (Microphone)
- Earpiece Shape: Over-Ear
- Compatible Devices: Gaming Consoles, Computers
- Special Feature: Adjustable Headband
- Item Weight: 14 ounces
- Manufacturer: Dongguan Shuyou Intelligent Technology Co., Ltd.
- UPC: 602581564867
8. Warranty and Support
Vakedy is committed to providing quality products and customer satisfaction.
- Warranty: This product includes a 365-day free replacement policy.
- Support: For technical assistance or warranty claims, please contact Vakedy customer support. We offer 12-hour fast support.
For further assistance, please visit the official Vakedy website or contact your retailer.
