Important Safety Information
Please read this entire instruction manual carefully before installing or using your Stelpro Ultra-Quiet Wall Convector Heater. Failure to follow these instructions may result in fire, electric shock, serious injury, or property damage. Keep this manual for future reference.
- This heater is designed for hardwired installation only. It is not a plug-in unit.
- This heater does not include a built-in thermostat. An external electronic wall thermostat (sold separately) is required for operation and temperature control. Mechanical thermostats are not compatible.
- Ensure the electrical supply matches the heater's requirements (240V or 208V).
- Installation must be performed by a qualified electrician in accordance with all national and local electrical codes.
- Do not install the heater near flammable materials or in areas where gasoline, paint, or other flammable liquids are stored or used.
- Maintain proper clearances from walls, furniture, and drapes as specified in the installation guide.
Setup and Installation
The Stelpro ASHC1502WCW convector heater is designed for surface-mount wall installation. For safe and proper operation, professional installation is highly recommended.
Mounting
The heater features a concealed mounting bracket and a back entry plate with cable clamps for a clean, secure installation. Ensure the mounting surface is flat and capable of supporting the heater's weight.
Electrical Connection
This unit requires a 240V or 208V hardwired electrical connection. It is crucial to connect the heater to a dedicated circuit with appropriate overcurrent protection. Refer to the wiring diagram provided with the product packaging for detailed electrical connection instructions.
Thermostat Requirement
As this heater does not have an integrated thermostat, an external electronic wall thermostat must be installed and wired to control the heater's operation. Ensure the chosen thermostat is compatible with 240V/208V electric heating systems.
Operating Instructions
Once properly installed and connected to an electronic wall thermostat, operating your Stelpro convector heater is straightforward.
- Power On: Ensure the circuit breaker supplying power to the heater is in the 'ON' position.
- Set Thermostat: Use your external electronic wall thermostat to set the desired room temperature. The heater will activate when the room temperature falls below the set point and deactivate once the set point is reached.
- Quiet Operation: This convector heater operates silently, providing consistent warmth without fan noise.
- Initial Use: During the first few hours of operation, a slight odor may be emitted. This is normal and will dissipate quickly as manufacturing residues burn off. Ensure adequate ventilation during this period.
Maintenance
Your Stelpro convector heater requires minimal maintenance to ensure optimal performance and longevity.
- Cleaning: Periodically clean the exterior of the heater with a soft, damp cloth. Do not use abrasive cleaners or solvents. Ensure the heater is turned off and cool before cleaning.
- Dust Removal: Use a vacuum cleaner with a brush attachment to remove dust from the air intake and discharge grilles. This helps maintain efficient airflow.
- Inspection: Annually, inspect the heater for any signs of damage or loose connections. If any issues are found, contact a qualified electrician for inspection and repair.
- Do Not Obstruct: Never block the air intake or discharge openings of the heater. This can lead to overheating and reduced efficiency.
Troubleshooting
If your Stelpro convector heater is not operating as expected, consult the following troubleshooting guide before contacting support.
| Problem | Possible Cause | Solution |
|---|---|---|
| Heater does not turn on. | No power supply. Thermostat set too low. Faulty wiring or thermostat. | Check circuit breaker. Increase thermostat setting. Consult a qualified electrician. |
| Heater produces insufficient heat. | Room size exceeds heating capacity. Airflow obstructed. Thermostat calibration issue. | Ensure heater matches room size (up to 150 sq ft). Clear obstructions from grilles. Recalibrate or replace thermostat. |
| Unusual odors during operation. | Initial burn-off of manufacturing residues. Dust accumulation on heating element. | Ensure ventilation; odor should dissipate. Clean heater as per maintenance section. |
If the problem persists after attempting these solutions, contact Stelpro customer support or a qualified electrician.
Specifications
| Feature | Detail |
|---|---|
| Brand | Stelpro |
| Model Number | ASHC1502WCW |
| Wattage | 1500W (at 240V) / 1125W (at 208V) |
| Voltage | 240 Volts |
| Amperage | 6.25 Amps |
| Product Dimensions (D x W x H) | 3.94" x 28.63" x 17.56" (101mm x 727mm x 446mm) |
| Item Weight | 15.7 pounds |
| Heating Coverage | Up to 150 sq feet |
| Special Features | Energy Efficient, Fast Heating, Noiseless |
| Form Factor | Cabinet |
| Color | White |
| Mounting Type | Wall Mount |
| Fuel Type | Electric |
| Indoor/Outdoor Usage | Indoor |
| UPC | 626296203491 |
Warranty
The Stelpro Ultra-Quiet Wall Convector Heater (Model ASHC1502WCW) is backed by a comprehensive warranty:
- 5-year limited warranty on the entire unit.
- Lifetime warranty on the heating element.
- 3 years warranty on electronic components.
Please retain your proof of purchase for warranty claims. For full warranty terms and conditions, refer to the documentation included with your product or visit the official Stelpro website.
Support
For technical assistance, warranty inquiries, or to purchase replacement parts, please contact Stelpro customer service.
You can find more information and contact details on the official Stelpro website: Visit the Stelpro Store on Amazon
When contacting support, please have your model number (ASHC1502WCW) and proof of purchase readily available.
