1. Introduction
Thank you for choosing the EMKE Electric Towel Warmer with WiFi Thermostat. This manual provides essential information for the safe installation, operation, and maintenance of your new appliance. Please read these instructions carefully before use and retain them for future reference.
2. Safety Instructions
To ensure safe operation and prevent damage, please observe the following safety guidelines:
- Electrical Safety: Always ensure the power supply is disconnected before installation, maintenance, or cleaning. The appliance must be connected to a properly grounded outlet. Do not operate with a damaged cord or plug.
- Water Proximity: This appliance is designed for bathroom use but must be installed in a location where it cannot fall into a bathtub or shower, and where switches and other controls cannot be touched by a person in the bath or shower.
- Overheating: Do not cover the towel warmer with clothing or other materials that could obstruct heat dissipation, as this may cause overheating.
- Children and Vulnerable Persons: This appliance can be used by children aged 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision. The integrated child lock feature should be activated to prevent unintended operation.
- Installation: Installation must be carried out with the power off. Power can only be restored after confirming the completion of the installation.
- Liquid: The unit is delivered with pre-installed resistance and antifreeze liquid. Do not attempt to open or modify the internal liquid system.
3. Package Contents
Please check that all components are present and undamaged:
- EMKE Electric Towel Warmer (1320x400mm, 600W)
- Integrated WiFi Thermostat
- Mounting Hardware (screws, wall plugs, brackets)
- User Manual
The towel warmer is delivered with the heating resistance and antifreeze liquid pre-installed, making it ready for immediate use after mounting.
4. Product Features
The EMKE Electric Towel Warmer offers advanced features for comfort and convenience:
- Dimensions: 1320 mm (Height) x 400 mm (Width).
- Power Output: 600 Watts.
- Recommended Heating Surface: Up to 6 m².
- Adjustable Wall Distance: The distance from the wall to the outer edge of the warmer can be adjusted from 99 mm to 115 mm.
- Smart Control: Control your towel warmer remotely via the Tuya/Smart Life app or with voice commands using Google Home and Alexa.
- Temperature Control: The thermostat allows for room temperature adaptation between 7°C and 30°C, and device temperature settings from 30°C to 70°C.
- Programmable: Set your preferred heating schedules with 24-hour/7-day programming.
- Operating Modes: Choose from four modes:
- Comfort: Maintains a comfortable temperature (e.g., 30°C).
- Eco: Energy-saving mode (e.g., 20°C).
- Boost: Rapid heating for quick towel drying or room warming (e.g., 70°C).
- Frost Protection: Prevents temperatures from dropping below a certain threshold (e.g., <7°C).
- Memory Function: Retains your preferred settings even after power interruptions.
- Child Lock: Ensures safe use by preventing accidental changes to settings.
- Efficient Heating: Flat tube design provides a larger heating surface for more homogeneous heat distribution, ideal for quick drying and warming.
- High-Quality Construction: Made from high-quality steel with precision welding for robustness and durability. The coating ensures excellent thermal conductivity and a long lifespan.

Image: This image showcases key technical aspects: the advanced overlap welding technology for durability, the use of high-quality materials in its construction, the 16mm adjustable wall distance for flexible installation, and the rapid drying feature for towels.
5. Installation Guide
The EMKE Electric Towel Warmer is designed for easy and quick installation. Please follow these steps:
- Choose Location: Select a suitable wall location in your bathroom, ensuring it complies with local electrical regulations regarding proximity to water sources.
- Mark Drilling Points: Use the provided template or measure carefully to mark the drilling points for the mounting brackets on the wall.
- Drill Holes: Drill holes at the marked points and insert the wall plugs.
- Attach Brackets: Secure the mounting brackets to the wall using the provided screws. The wall distance is adjustable between 99-115mm.
- Mount Towel Warmer: Carefully hang the towel warmer onto the installed brackets. Ensure it is securely seated.
- Fix Thermostat Head: Attach the thermostat head to the designated connection point on the towel warmer.
- Connect Power: Plug the 1.4m power cable into a standard electrical outlet. Ensure the power supply is off during this step and only restore power after confirming the installation is complete and secure.

Image: A white EMKE electric towel warmer, model 1320x400mm, installed on a light-colored wall in a modern bathroom. The integrated WiFi thermostat is visible at the bottom, illustrating a typical installation.
6. Operating Instructions
6.1. Manual Control via Thermostat
The integrated thermostat allows for direct control of the towel warmer:

Image: A detailed view of the thermostat, indicating its ambient temperature sensing capability (7-30°C) and the weekly/24-hour programming function. Buttons for temperature adjustment, mode change, and power are clearly visible.
- Power Button: Press to turn the unit ON or OFF.
- Temperature Adjustment: Use the '+' and '-' buttons to set the desired temperature between 30°C and 70°C.
- Mode Selection: Press the mode button (often represented by a gear icon) to cycle through Comfort, Eco, Boost, and Frost Protection modes.
- Timer Function: Press the timer button (often represented by a clock icon) to set an operating duration (e.g., 2H, 4H, 6H, 8H). The unit will automatically turn off after the set time.
- Child Lock: Activate the child lock feature to prevent accidental changes to settings. Refer to the thermostat's specific instructions for activation/deactivation.
6.2. Smart Control via WiFi App (Tuya/Smart Life)
For advanced control and scheduling, connect your towel warmer to the Tuya or Smart Life app:
- Download App: Download the 'Tuya Smart' or 'Smart Life' app from your smartphone's app store.
- Register/Login: Create an account or log in to your existing account.
- Add Device: Follow the in-app instructions to add a new device. Ensure your phone is connected to a 2.4GHz WiFi network.
- Pairing Mode: Put the towel warmer's thermostat into pairing mode (usually by holding a specific button for a few seconds until an indicator light flashes).
- Connect: Complete the pairing process through the app.
Once connected, you can:
- Remotely turn the unit ON/OFF.
- Adjust temperature settings.
- Select operating modes.
- Create detailed 24-hour/7-day heating schedules.
- Monitor ambient room temperature (7-30°C sensor).

Image: This image demonstrates the remote control functionality of the EMKE electric towel warmer, showing a user operating the device from a distance using a smartphone application, emphasizing its WiFi connectivity.
6.3. Voice Control (Google Home / Alexa)
Integrate your EMKE towel warmer with Google Home or Amazon Alexa for convenient voice control:
- Link Account: In your Google Home or Alexa app, navigate to 'Skills' or 'Works with Google' and search for 'Tuya Smart' or 'Smart Life'.
- Enable Skill: Enable the skill and link your Tuya/Smart Life account.
- Discover Devices: Ask your voice assistant to discover new devices.
You can now use voice commands such as:
- "Alexa, turn on the towel warmer."
- "Hey Google, set the towel warmer to 25 degrees."

Image: This image illustrates the smart home integration of the EMKE towel warmer, showing a user controlling a device via voice commands to Alexa, with the towel warmer visible in the background.
7. Maintenance
Regular maintenance ensures optimal performance and longevity of your towel warmer:
- Cleaning: Disconnect the power supply before cleaning. Wipe the surface with a soft, damp cloth. Do not use abrasive cleaners, solvents, or harsh chemicals, as these can damage the finish.
- Inspection: Periodically check the power cord and plug for any signs of damage. Ensure all mounting points are secure.
- Internal Liquid: The unit contains a pre-installed antifreeze liquid. Do not attempt to drain, refill, or modify this liquid. Any issues related to the internal liquid should be handled by qualified personnel.
8. Troubleshooting
If you encounter issues with your EMKE Electric Towel Warmer, please refer to the following common solutions:
- No Power: Check if the power cable is securely plugged into a working outlet. Verify that the circuit breaker has not tripped.
- Not Heating: Ensure the unit is turned on and the temperature setting is above the current room temperature. Check the selected operating mode.
- WiFi Connection Issues: Ensure your router is operating on a 2.4GHz frequency. Restart your router and the towel warmer. Try re-pairing the device with the app.
- Inaccurate Temperature Reading: Ensure the ambient temperature sensor is not obstructed or exposed to direct drafts or heat sources.
- Child Lock Active: If controls are unresponsive, check if the child lock is activated and deactivate it as per the thermostat's instructions.
If the problem persists after attempting these solutions, please contact EMKE customer support.
9. Specifications
| Feature | Specification |
|---|---|
| Model | 1320x400mm |
| Dimensions (H x W) | 1320 mm x 400 mm |
| Power Output | 600 W |
| Recommended Heating Surface | Up to 6 m² |
| Adjustable Wall Distance | 99 mm - 115 mm |
| Product Weight | 19.1 kg |
| Color | White |
| Material | High-quality Steel |
| Thermostat Temperature Range | 30°C - 70°C |
| Ambient Temperature Sensor Range | 7°C - 30°C |
| Timer Settings | 2H / 4H / 6H / 8H |
| Power Cable Length | 1.4 m |
| Smart Home Compatibility | Tuya/Smart Life App, Google Home, Alexa |

Image: A comprehensive table presenting different models of the EMKE towel warmer, outlining their height, width, power output in Watts, and the recommended applicable heating surface area in square meters. This helps users choose the appropriate size and power for their needs.
10. Warranty and Support
EMKE products are manufactured to high-quality standards. For warranty information or technical support, please refer to the documentation included with your purchase or visit the official EMKE website. If you experience any issues not covered in this manual, please contact EMKE customer service for assistance.




