Wisoqu Wisoqun1utgy6zgk-11

Wisoqu Wireless Gaming Earbuds with ENC Mic

Model: Wisoqun1utgy6zgk-11

Introduction

This manual provides detailed instructions for the setup, operation, and maintenance of your Wisoqu Wireless Gaming Earbuds. These earbuds feature dual-mode connectivity (2.4G wireless and Bluetooth 5.4), low latency, 3D sound, and an ENC microphone, designed for an immersive audio experience across various devices.

Package Contents

Please verify that all items are present in your package:

  • Wireless Gaming Earbuds (Left and Right)
  • Charging Case
  • 2.4G USB-C Wireless Dongle
  • USB-A to USB-C Charging Cable
  • Silicone Ear Tips (various sizes)
Image showing all package contents: two black earbuds, a black charging case, a black 2.4G USB-C wireless dongle, a black USB-A to USB-C charging cable, and three pairs of black silicone ear tips.

Figure 1: Included components of the Wisoqu Wireless Gaming Earbuds.

Product Overview

The Wisoqu Wireless Gaming Earbuds are designed for versatility and performance. Key features include:

  • Dual-Mode Connectivity: Seamlessly switch between 2.4G wireless for ultra-low latency gaming and Bluetooth 5.4 for general use.
  • Active Noise Cancellation (ANC) & Environmental Noise Cancellation (ENC): Reduces ambient noise for clear audio and calls.
  • Low Latency: Experience synchronized sound with minimal delay, crucial for gaming.
  • Immersive 3D Sound: Dual 13mm dynamic drivers provide powerful bass and clear highs for enhanced spatial awareness.
  • Game and Music Dual Modes: Optimize sound performance based on your activity.
  • Hall Switch: Open the charging case lid to automatically connect to a previously paired device.
  • Magnetic Suction Design: Earbuds securely fit into the charging case.
Image showing the Wisoqu dual-mode earbuds and their charging case, highlighting their fashionable, comfortable, and beautiful design.

Figure 2: Dual-Mode Earbuds and Charging Case.

Image illustrating ANC+ENC noise reduction, showing a person wearing the earbuds and a waveform diagram comparing external acoustic noise before denoising and active noise cancellation after denoising.

Figure 3: ANC+ENC Noise Reduction in action.

Image demonstrating the 2.4GHz low latency feature, showing a comparison between 30ms low latency and 90ms standard latency.

Figure 4: Low Latency Performance.

Setup

1. Charging the Earbuds and Case

Before first use, fully charge the earbuds and charging case.

  • Place the earbuds into the charging case.
  • Connect the USB-C charging cable to the charging port on the case and a power source.
  • The indicator light on the case will show charging status.
Image showing the Type-C charging port on the 2.4G USB-C dongle, which also allows simultaneous charging of a phone while the dongle is in use.

Figure 5: Charging via Type-C port.

2. Connecting to Devices

The earbuds support two connection methods: 2.4G wireless via dongle and Bluetooth 5.4.

2.1. 2.4G Wireless Connection (for PC, Laptop, PS5, Steam Deck, VR)

  1. Insert the 2.4G USB-C wireless dongle into your device's USB-C port. If your device only has USB-A, use the provided USB-C to USB-A adapter.
  2. Open the charging case lid. The earbuds will automatically connect to the dongle.
  3. A successful connection is indicated by a stable light on the dongle.
Image showing the 2.4G USB-C dongle connected to a laptop and the earbuds next to a smartphone, illustrating the two connection methods: 2.4G wireless and Bluetooth.

Figure 6: 2.4G Wireless and Bluetooth Dual Connection.

Image showing the 2.4G USB-C dongle plugged into a smartphone, with a charging cable also connected to the dongle's built-in Type-C fast charging port, demonstrating plug-and-play functionality and simultaneous charging.

Figure 7: Plug-and-Play with simultaneous charging.

2.2. Bluetooth 5.4 Connection (for Phone, Tablet, Xbox, Switch)

  1. Open the charging case lid. The earbuds will enter pairing mode (indicator lights will flash).
  2. On your device, go to Bluetooth settings and search for "Wisoqu Earbuds".
  3. Select the earbuds to pair. A voice prompt will confirm successful connection.
Image showing the earbuds in their open charging case next to a smartphone displaying its wireless settings, indicating automatic connection via Hall Switch when the lid is opened.

Figure 8: Automatic connection via Hall Switch.

Diagram illustrating device compatibility for 2.4G Type-C connection (PC, Laptop, PS5, Pad/Phone) and Wireless Bluetooth connection (Pad/Phone, Xbox, Switch).

Figure 9: Device Compatibility.

Operating Instructions

Power On/Off

  • Power On: Open the charging case lid, or take the earbuds out of the case.
  • Power Off: Place the earbuds back into the charging case and close the lid.

Game Mode and Music Mode

The earbuds feature optimized sound profiles for gaming and music. Refer to the product's specific touch control guide (usually provided on packaging or a quick start guide) for instructions on how to switch between these modes. In Game Mode, audio cues like footsteps are enhanced. In Music Mode, HiFi sound quality is prioritized.

Call Management

Utilize the touch controls on the earbuds to manage calls:

  • Answer/End Call: Single tap on either earbud.
  • Reject Call: Press and hold either earbud for 2 seconds.

Audio Playback

Control your music and media playback:

  • Play/Pause: Single tap on either earbud.
  • Next Track: Double tap the right earbud.
  • Previous Track: Double tap the left earbud.

Maintenance

To ensure the longevity and optimal performance of your earbuds:

  • Cleaning: Regularly clean the earbuds and charging case with a soft, dry, lint-free cloth. Do not use harsh chemicals or abrasive materials.
  • Ear Tips: Remove and clean the silicone ear tips with mild soap and water, then dry thoroughly before reattaching.
  • Storage: When not in use, store the earbuds in their charging case to protect them from dust and damage.
  • Avoid Moisture: Keep the earbuds and case away from water and excessive humidity.

Troubleshooting

If you encounter issues with your earbuds, try the following solutions:

ProblemSolution
Earbuds not connecting
  • Ensure earbuds are charged.
  • Open the charging case lid to activate pairing mode.
  • For Bluetooth, check your device's Bluetooth settings.
  • For 2.4G, ensure the dongle is properly inserted and recognized by your device.
  • Try restarting your device and the earbuds.
No sound or low volume
  • Adjust volume on both your device and the earbuds.
  • Ensure earbuds are correctly seated in your ears.
  • Check if the correct audio output device is selected on your computer/console.
Microphone not working
  • Ensure the earbuds are connected.
  • Check microphone input settings on your device.
  • Clean any debris from the microphone ports.
Charging issues
  • Ensure the charging cable is securely connected.
  • Try a different charging cable or power adapter.
  • Clean the charging contacts on the earbuds and inside the case.

Specifications

FeatureDetail
Model NumberWisoqun1utgy6zgk-11
BrandWisoqu
Connectivity TechnologyBluetooth 5.4, 2.4G Wireless (USB-C Dongle)
Ear PlacementIn Ear
Noise ControlActive Noise Cancellation (ANC), Environmental Noise Cancellation (ENC)
Audio Driver TypeDynamic Driver (13mm)
Control MethodTouch
Battery Capacity (Case)400mAh (Approx. 7H single endurance, 35H with charging case)
Compatible DevicesSmartphones, VR Devices, Gaming Consoles (PS5, Xbox, Switch), Computers (PC, Laptop)
MaterialPlastic
ColorBlack
Image showing the earbuds and charging case, indicating a 400mAh battery capacity, approximately 7 hours of single endurance, and 35 hours of total use with the charging case.

Figure 10: Battery Capacity and Endurance.

Warranty Information

This product is covered by a manufacturer warranty for 90 days from the date of purchase. Please retain your proof of purchase for warranty claims. For details regarding returns or replacements, refer to the retailer's return policy.

Customer Support

For further assistance, technical support, or warranty inquiries, please contact the manufacturer, Wisoqu, through their official channels or the retailer where the product was purchased.

© 2026 Wisoqu. All rights reserved.

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