1. Important Safety Information
Please read this manual carefully before using your device to ensure safe and proper operation. Keep this manual for future reference.
- Battery Safety: Do not attempt to replace the battery yourself. Use only original Vivo chargers and cables.
- Hearing Protection: Avoid prolonged listening at high volume levels to prevent hearing damage.
- Driving Safety: Do not use your phone while driving. Always prioritize road safety.
- Medical Devices: Maintain a safe distance between your phone and medical devices like pacemakers.
- Disposal: Dispose of the device and its accessories responsibly according to local regulations.
2. Package Contents
Verify that your package contains the following items:
- Vivo Y300 Pro Plus 5G Smartphone
- USB Type-C Cable
- Power Adapter
- SIM Ejector Tool
- Quick Start Guide
- Safety Information and Warranty Card
Note: Contents may vary by region. If any item is missing or damaged, contact your retailer.
3. Device Layout
Familiarize yourself with the physical features of your Vivo Y300 Pro Plus 5G.

Image 3.1: Front View. This image displays the front of the Vivo Y300 Pro Plus 5G, highlighting the large display, the small punch-hole front camera at the top center, and the earpiece located above the screen.
- Front Camera: For selfies and video calls.
- Earpiece: For listening during calls.
- Light/Proximity Sensor: Automatically adjusts screen brightness and turns off the screen during calls.
- Volume Buttons: Adjust media volume and call volume.
- Power Button: Press and hold to power on/off or restart. Press to turn the screen on/off.
- USB Type-C Port: For charging and data transfer.
- Speaker: For audio output.
- Microphone: For voice input during calls and recordings.
- SIM Card Tray: Insert Nano-SIM cards.
- Rear Cameras: Main camera system for high-quality photos and videos.
- Flash: Provides illumination for photos in low light.

Image 3.2: Back View. This image shows the rear panel of the Vivo Y300 Pro Plus 5G, featuring the prominent multi-lens camera module in the upper left corner and the Vivo brand logo towards the bottom.
4. Setup
4.1. Inserting SIM Cards
Your device supports dual Nano-SIM cards.
- Locate the SIM card tray on the side of the phone.
- Insert the SIM ejector tool into the small hole next to the tray and press gently until the tray pops out.
- Place the Nano-SIM cards into the designated slots with the gold contacts facing down. Ensure they are correctly oriented.
- Carefully push the tray back into the phone until it clicks into place.

Image 4.1: SIM Card Insertion. This image illustrates the correct placement of two Nano-SIM cards into the SIM card tray, showing the gold contacts facing downwards and the notched corners aligned with the tray's shape.
4.2. Powering On/Off
- To Power On: Press and hold the Power button until the Vivo logo appears.
- To Power Off: Press and hold the Power button, then tap "Power off" on the screen.
- To Restart: Press and hold the Power button, then tap "Restart" on the screen.
4.3. Initial Setup Wizard
The first time you power on your device, you will be guided through an initial setup process. Follow the on-screen instructions to:
- Select your language and region.
- Connect to a Wi-Fi network.
- Sign in with your Google account.
- Set up screen lock (PIN, pattern, password, fingerprint, face unlock).
- Agree to terms and conditions.
Video 4.1: Initial Setup Guide. This video demonstrates the step-by-step process of setting up your new Vivo Y300 Pro Plus 5G smartphone, including language selection, Wi-Fi connection, and Google account sign-in.
5. Operating Your Device
5.1. Basic Navigation
- Home Screen: Swipe left or right to navigate between home screens.
- Notification Panel: Swipe down from the top of the screen to access notifications and quick settings.
- Control Center: Swipe down from the top right (or customize gesture) for quick access to frequently used functions.
- Recent Apps: Swipe up from the bottom of the screen and hold, then release to view recently used applications.
- Back: Swipe inward from the left or right edge of the screen, or use the navigation button if enabled.
5.2. Making Calls
- Open the "Phone" app.
- Enter the phone number using the dial pad, or select a contact from your contacts list.
- Tap the call icon to initiate the call.
5.3. Sending Messages
- Open the "Messages" app.
- Tap the "Start chat" or "+" icon to compose a new message.
- Enter the recipient's phone number or select from contacts.
- Type your message and tap the send icon.
5.4. Connecting to the Internet
- Wi-Fi: Go to Settings > Network & internet > Wi-Fi. Turn on Wi-Fi, select a network, and enter the password if required.
- Mobile Data (5G): Go to Settings > Network & internet > Mobile network. Ensure "Mobile data" is turned on.
5.5. Using the Camera
- Open the "Camera" app.
- Select your desired mode (Photo, Portrait, Video, etc.).
- Tap the shutter button to take a photo or start/stop recording a video.
- Tap the icon to switch between front and rear cameras.
Video 5.1: Camera Features Overview. This video provides a brief demonstration of the key camera features and modes available on the Vivo Y300 Pro Plus 5G, including switching modes, using zoom, and applying filters.
6. Maintenance
6.1. Cleaning Your Device
- Use a soft, lint-free cloth to clean the screen and body.
- Avoid using harsh chemicals, abrasive cleaners, or aerosol sprays.
- Do not expose the device to excessive moisture.
6.2. Battery Care
- Avoid extreme temperatures, as they can degrade battery performance.
- Do not fully discharge the battery frequently. Charge it before it drops too low.
- Use only the original charger and cable provided with your device.
6.3. Software Updates
Regularly check for and install software updates to ensure optimal performance, security, and access to new features.
- Go to Settings > System > System update.
- Tap "Check for updates" and follow the on-screen instructions.
7. Troubleshooting
Here are solutions to some common issues you might encounter:
| Issue | Solution |
|---|---|
| Device not turning on | Ensure the battery is charged. Connect the charger and wait a few minutes before attempting to power on again. |
| Poor network signal | Check if your SIM card is properly inserted. Move to an area with better network coverage. Restart the device. |
| Apps crashing or freezing | Close the app and reopen it. Clear the app's cache (Settings > Apps > [App Name] > Storage & cache > Clear cache). Restart the device. |
| Battery drains quickly | Reduce screen brightness. Close unused apps running in the background. Turn off Wi-Fi, Bluetooth, and GPS when not in use. Check battery usage in settings to identify power-hungry apps. |
| Fingerprint sensor not working | Ensure your finger is clean and dry. Re-register your fingerprint in Settings > Security > Fingerprint. |
8. Specifications
Key technical specifications for the Vivo Y300 Pro Plus 5G (Model: V2456A):
| Feature | Detail |
|---|---|
| Model Name | Vivo Y300 Pro Plus |
| Model Number | V2456A |
| Brand | vivo |
| Memory Storage Capacity | 256 GB |
| RAM Memory Installed Size | 12 GB |
| Cellular Technology | 5G |
| Connectivity Technology | 5G |
| SIM Card Slot Count | Dual SIM |
| Form Factor | Bar |
| Colour | Silver |
| Wireless Service Provider | Unlocked |
9. Warranty and Support
Your Vivo Y300 Pro Plus 5G comes with a standard manufacturer's warranty. Please refer to the warranty card included in your package for detailed terms and conditions, including warranty period and coverage.
For technical support, service, or further inquiries, please visit the official Vivo website or contact their customer service. Contact information can typically be found on the Vivo official website or on the warranty card.
- Official Vivo Website: www.vivo.com (Please check for your regional website)
- Customer Service: Refer to your regional Vivo support page for contact numbers or online chat options.





