1. Introduction
This manual provides detailed instructions for the installation, operation, and maintenance of your LongPlus 5MP 3K Window Security Camera. Please read this manual thoroughly before using the product to ensure proper setup and functionality. Keep this manual for future reference.
2. Package Contents
- Window Security Camera
- Quick-mount Bracket
- Charging Cable (USB)
- User Manual
3. Product Overview
The LongPlus 5MP 3K Window Security Camera is designed for indoor use, offering high-resolution video surveillance with advanced features such as AI-powered detection, color night vision, and two-way audio. Its unique window-mount design allows for discreet installation and clear outdoor viewing without glare.
Image: The LongPlus 5MP 3K Window Security Camera shown mounted on a window, alongside a smartphone displaying its live feed and event timeline.
4. Setup Guide
4.1. Download the App
Download the official LongPlus app from your smartphone's app store (iOS or Android). Create an account or log in if you already have one.
4.2. Power On the Camera
Connect the camera to a power source using the provided USB charging cable and adapter. The camera will power on and enter pairing mode.
4.3. Connect to Wi-Fi
Follow the in-app instructions to connect your camera to your home Wi-Fi network. The camera supports both 2.4 GHz and 5.0 GHz Wi-Fi bands for flexible connectivity.
Image: The LongPlus camera highlighting its support for both 2.4GHz and 5GHz Wi-Fi networks.
4.4. Mounting the Camera
The camera features a quick-mount bracket with a strong magnetic connection for effortless installation on smooth surfaces like windows. No drilling is required, and it leaves no marks.
- Clean the desired window surface thoroughly.
- Attach the quick-mount bracket to the window.
- Securely attach the camera to the magnetic bracket.
- Route the power cable neatly using the included clips if desired.
Image: Illustration of the camera attaching to its magnetic quick-mount bracket.
Image: The camera connected via USB cable, indicating continuous power.
The camera is designed for various glass scenarios, including home windows, storefront displays, office glass walls, RVs, and even indoor bird or fish watching setups.
Image: Examples of the LongPlus camera installed on a window, cupboard glass, fish tank, and office glass wall.
5. Operating Instructions
5.1. AI Person/Car Detection & Instant Alerts
The camera utilizes AI-powered PIR motion detection to identify human and vehicle shapes. Upon detection, it sends instant alerts to your mobile phone. The 5MP HD resolution ensures clear identification of faces and license plates.
Image: Visual representation of the camera detecting both a car and a person in its field of view.
5.2. 3K 5MP HD and Blacklight Color Night Vision
Experience clear 3K quality video and images day and night. The camera features Blacklight full-color night vision, providing detailed visual evidence even in low-light conditions, surpassing traditional infrared black-and-white night vision.
Image: Comparison of Blacklight full-color night vision, starlight color, and traditional infrared night vision, showing superior clarity with Blacklight.
5.3. Two-Way Talk
The integrated microphone and speaker enable two-way communication through the app. This allows you to speak to individuals near the camera, such as delivery personnel.
Image: A person speaking to a delivery driver via the camera's two-way audio feature.
5.4. 24/7 Recording and Storage Options
The camera supports continuous 24/7 recording when an SD card (not included) is inserted. Video recordings can be stored locally on a Micro SD card (up to 512GB) or via optional U.S. cloud storage (sold separately) with a 30-day trial for new accounts.
Image: Diagram illustrating Micro SD card and cloud storage options, with a timeline of recorded events.
5.5. Wide-Angle View
The camera provides a wide 118-degree viewing angle, capturing a broad area with anti-glare and anti-reflection technology for enhanced clarity, especially when mounted on windows.
Image: Comparison showing the wider field of view provided by the LongPlus camera compared to other cameras, with reduced glare.
6. Maintenance
To ensure optimal performance and longevity of your LongPlus camera, follow these maintenance guidelines:
- Cleaning: Gently wipe the camera lens and body with a soft, dry cloth. Avoid using harsh chemicals or abrasive materials that could scratch the lens or finish.
- Firmware Updates: Regularly check the LongPlus app for available firmware updates. Keeping your camera's firmware up-to-date ensures access to the latest features and security enhancements.
- Power Supply: Use only the provided charging cable and a compatible power adapter to prevent damage to the camera.
- Environmental Conditions: Ensure the camera is used within its specified operating temperature and humidity ranges. Avoid direct exposure to extreme heat, cold, or moisture.
7. Troubleshooting
If you encounter issues with your LongPlus camera, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Camera fails to connect to Wi-Fi. | Incorrect Wi-Fi password; camera too far from router; incorrect Wi-Fi band selected. | Verify Wi-Fi password. Move camera closer to the router. Ensure you are connecting to a 2.4GHz or 5GHz network as supported. Restart the camera and router. |
| Poor image quality or glare. | Dirty lens; reflections from window; insufficient lighting. | Clean the camera lens and window surface. Adjust camera angle to minimize reflections. Ensure Blacklight Color Night Vision is enabled for low-light conditions. |
| No motion detection alerts. | Motion detection disabled in app; sensitivity set too low; network connectivity issues. | Check app settings to ensure motion detection is enabled and sensitivity is appropriate. Verify stable Wi-Fi connection. |
| Two-way talk not working. | Microphone/speaker muted in app; network latency. | Ensure microphone and speaker are enabled in the app. Check network stability. |
| SD card not recording. | SD card full or corrupted; incorrect format; recording settings disabled. | Check SD card status in the app. Format the SD card (backup data first). Ensure continuous recording or event recording is enabled. Use a compatible Micro SD card (up to 512GB). |
8. Technical Specifications
| Feature | Specification |
|---|---|
| Model Number | CDK1-W1X5-B |
| Video Capture Resolution | 3K, 5MP |
| Connectivity Technology | Wired (Power), Wi-Fi (Data) |
| Wireless Communication Technology | Wi-Fi (2.4 GHz, 5.0 GHz Dual-Band) |
| Viewing Angle | 118 Degrees |
| Night Vision | Blacklight Full-Color Night Vision (up to 33 feet) |
| Special Features | 2-Way Audio, 24/7 Local Recording, AI Motion Detection (Person/Car) |
| Storage Options | Micro SD Card (up to 512GB, not included), Cloud Storage (optional subscription) |
| Power Source | Corded Electric (5 Volts) |
| Mounting Type | Window Mount (Magnetic) |
| Indoor/Outdoor Usage | Indoor |
| Dimensions (L x W x H) | 2.1 x 2.5 x 1.2 inches |
| Item Weight | 7.4 ounces |
| Material | Acrylonitrile Butadiene Styrene (ABS) |
9. Warranty and Support
For warranty information, please refer to the specific terms and conditions provided with your purchase or visit the official LongPlus website. Typically, products come with a limited manufacturer's warranty covering defects in materials and workmanship.
If you require technical assistance or have questions not covered in this manual, please contact LongPlus customer support through the official app or website. Have your product model number (CDK1-W1X5-B) and purchase details ready when contacting support.
