1. Introduction
Thank you for choosing the PG 30,000 BTU Split System Air Conditioner Heat Pump. This manual provides essential information for the safe and efficient installation, operation, and maintenance of your new unit. Please read this manual thoroughly before operating your air conditioner and retain it for future reference.
This unit is designed to deliver 30,000 BTU of cooling power (3 Tons), suitable for large rooms up to 1,500 sq ft. It features inverter technology for energy-efficient performance and consistent temperature control. Built-in Wi-Fi connectivity allows remote control via smartphone or voice assistants. Utilizing R-32 refrigerant, it is an environmentally friendly choice. The heat pump functionality provides both heating and cooling for year-round comfort.
2. Package Contents
Your PG Split System Air Conditioner package includes the following components:
- Indoor Unit
- Outdoor Unit
- Remote Control
- USB Adapter for Wi-Fi Connectivity
- Small Filter
- Screws and various installation parts
- Installation Manual
- Owner's Manual
- Warranty Documentation
- Rubber Pads (for outdoor unit)
- Drainage Hose (for indoor unit)
- Electrical Cable (connects indoor to outdoor unit)
- Refrigerant Tubing (16 ft, pre-charged)
- Insulating Tape (2 rolls)
- Plastic Wall Sleeve and Cover
- Putty Sealant

Figure 1: All components included with the PG Split System Air Conditioner.
3. Product Overview
The PG Split System Air Conditioner is engineered for optimal climate control and energy efficiency. Key features include:
- 30,000 BTU Cooling Capacity (3 Tons): Suitable for large rooms up to 1,500 sq ft.
- Inverter Technology: Provides energy-efficient performance and stable temperature control.
- Wi-Fi Connectivity: Allows remote operation via smartphone or voice assistants like Alexa and Google Home.
- R-32 Refrigerant: Eco-friendly refrigerant with low global warming potential.
- Heat Pump Function: Offers both heating and cooling functionalities for all-season use.
- Quiet Operation: Indoor unit operates at a low noise level for minimal disturbance.
- Sleep Mode: Gradually adjusts temperature for nighttime comfort and energy efficiency.
- 4D Air Supply: Designed to avoid direct airflow for enhanced comfort.

Figure 2: The PG Split System Air Conditioner provides 30,000 BTU heating/cooling capacity for up to 1500 sq ft.

Figure 3: Sleep Mode ensures quiet and energy-efficient operation for nighttime comfort.

Figure 4: The 4D Air Supply feature prevents direct airflow for increased user comfort.
4. Installation Guide
Important: Installation should be performed by a certified professional to ensure proper function and warranty validity. Self-installation may void the product warranty.
4.1 Pre-installation Considerations
- Room Size: Measure the square footage of the area to be cooled or heated. For this 30,000 BTU unit, it is suitable for areas up to 1,500 sq ft.
- Voltage: This unit operates on 240V. Ensure your electrical system can support this requirement. Larger units typically require 220V/240V systems for efficient and safe operation.
- Indoor Unit Placement: Ensure at least 6 to 8 inches of clearance from the ceiling for optimal air intake and efficient operation. Avoid placing the unit too close to the ceiling.
- Outdoor Unit Placement: Choose a location that allows for proper airflow and is not prone to flooding. Consider using a wall-mounted bracket in flood-prone areas or a raised floor base.
4.2 General Installation Steps (Illustrative Guide)
The following videos provide general guidance on mini-split installation. While these videos feature a DELLA unit, the steps illustrate common practices for split system air conditioners. Always refer to the specific installation manual provided with your PG unit for detailed instructions.
Video 1: General guide on how to install a mini-split unit. (Note: This video features a DELLA unit and is for illustrative purposes only. Refer to your PG manual for specific instructions.)
Video 2: General guide on critical steps before installing a mini-split. (Note: This video features a DELLA unit and is for illustrative purposes only. Refer to your PG manual for specific instructions.)
4.3 Line Set and Electrical Connections
- The provided refrigerant tubing is 16 feet long. It can be shortened to as little as 10 feet if needed.
- If the tubing exceeds 25 feet, additional refrigerant will need to be added by a professional to compensate for the extra distance.
- Ensure the drainage hose and tubing running from the indoor unit to the wall hole have a slight downward slope to prevent water accumulation.
- Cover all pipes and connections with insulating tape and the provided plastic cover for a tidy and professional finish.
- Connect the outdoor unit to a disconnect box for safety, allowing quick power shut-off for maintenance or emergencies. The disconnect box should be wired directly to its own dedicated breaker in your main electrical panel.
5. Operating Instructions
5.1 Remote Control Functions
The remote control provides easy access to all unit functions:

Figure 5: Remote control layout and button functions.
- LCD Display: Shows current temperature setting, fan mode, and operational status.
- Power Button (ON/OFF): Turns the AC unit on or off.
- Mode Button: Cycles through different operating modes (Cool, Heat, Fan, Auto).
- Fan Button: Adjusts fan speed (Low, Medium, High, Auto).
- Heater Button: Activates the heating function.
- TEMP Button: Switches between Fahrenheit and Celsius.
- Turbo Button: Boosts cooling or heating to maximum for rapid temperature adjustment.
- Sleep Button: Enables sleep mode, which gradually adjusts temperature for nighttime comfort and energy efficiency.
- Timer Button: Sets a countdown timer to automatically turn the AC on or off.
- Light Button: Controls the display backlight or AC panel lighting.
5.2 Wi-Fi Smart Control
Control your PG Air Conditioner remotely using your smartphone or voice assistants like Alexa and Google Home. The included USB adapter enables Wi-Fi connectivity.

Figure 6: Control your AC unit with your smartphone via Wi-Fi connectivity.
Using the dedicated app or Alexa, you can adjust temperature, switch between cooling and heating, change fan speeds, set timers, or turn the unit on or off without needing to touch the remote.
Video 3: General guide on AC Freedom Network Setup. (Note: This video is a general guide for Wi-Fi setup and may not reflect the exact app interface for PG units. Refer to your PG manual for specific instructions.)
6. Maintenance
Regular maintenance ensures optimal performance and longevity of your air conditioner.
- Filter Cleaning: Regularly clean the indoor unit's air filters to maintain airflow and efficiency. Refer to the manual for specific cleaning instructions.
- Outdoor Unit Cleaning: Keep the outdoor unit free from debris, leaves, and other obstructions that can block airflow.
- Professional Inspection: Schedule annual professional inspections and servicing to ensure all components are functioning correctly and to prevent potential issues.
7. Troubleshooting
If you encounter issues with your PG Split System Air Conditioner, refer to the following common troubleshooting tips. For more complex problems, contact a certified technician.
- Unit Not Turning On: Check the power supply, ensure the disconnect box is on, and verify the circuit breaker.
- Insufficient Cooling/Heating: Ensure air filters are clean, check for obstructions around indoor/outdoor units, verify correct mode and temperature settings.
- Unusual Noises: Minor noises during operation are normal. Excessive or unusual noises may indicate a problem and should be inspected by a professional.
- Water Leaks: Check the drainage hose for blockages or improper slope. Ensure connections are secure.
- Wi-Fi Connectivity Issues: Ensure the USB adapter is correctly installed, check your Wi-Fi network status, and refer to the app's troubleshooting guide.
8. Specifications
| Specification | Detail |
|---|---|
| Brand Name | PG |
| Model Info | PG-30S18E-HP/PG-30S18C-HP |
| Cooling Capacity | 30,000 BTU (3 Tons) |
| Coverage Area | Up to 1,500 sq ft |
| Seasonal Energy Efficiency Ratio (SEER) | 17 |
| Voltage | 230 Volts |
| Refrigerant Type | R-32 |
| Noise Level (Indoor Unit) | 26 Decibels (at lowest speed) |
| Item Weight | 54 pounds |
| Product Dimensions | 23.5 x 33.85 x 14.76 inches |
| Special Features | Heating & Cooling Function, Inverter Compressor, Remote Controlled, Sleep Mode, Wi-Fi Connectivity |
9. Warranty & Support
Your PG Split System Air Conditioner comes with a manufacturer's warranty. Please refer to the warranty certificate included in your package for specific terms, conditions, and duration. Keep your proof of purchase for warranty claims.
For technical support, troubleshooting assistance, or warranty claims, please contact PG customer service. Contact details can be found in your Owner's Manual or on the official PG website.