Introduction
This manual provides comprehensive instructions for the Generic SHL-R320 M.2 Portable SSD. It covers essential information regarding setup, operation, maintenance, and troubleshooting to ensure optimal performance and longevity of your device. Please read this manual carefully before using the product.
Product Overview
The SHL-R320 is a portable Solid State Drive (SSD) designed for high-speed data storage and transfer. It features a durable metal housing and connects via USB 3.1 Type-C, offering a massive 4TB storage capacity.
Key Features
- Massive Storage: 4TB portable SSD drive for extensive data storage.
- Durable Design: Sleek metal housing for enhanced protection and portability.
- High-Speed Interface: USB 3.1 Type-C (Gen 1) and USB 3.0 Micro B connections for fast data transfer.
- Broad Compatibility: Supports Windows 7/10, iOS, and Android systems.
- M.2/NGFF Support: Compatible with M.2/NGFF form factors including 2230, 2242, 2260, and 2280.
Package Contents
The standard package includes:
- SHL-R320 M.2 Portable SSD
- USB Cable (Type-C)
- M.2 SSD Enclosure

Image: Visual representation of the SHL-R320 Portable SSD, its connection cable, and compatible M.2 SSD types.
Setup Instructions
Connecting to a Computer
- Connect one end of the provided USB cable to the Type-C port on the SHL-R320 Portable SSD.
- Connect the other end of the USB cable to an available USB port (USB 3.0 or 3.1 recommended for optimal speed) on your computer (desktop or laptop).
- The SSD will be automatically detected by your operating system.
- For first-time use, you may need to initialize and format the drive if it is not pre-formatted or if you wish to change the file system. Refer to your operating system's disk management tools for specific instructions.
Connecting to a Smart TV
- Connect the SHL-R320 Portable SSD to an available USB port on your Smart TV.
- The TV should recognize the drive as external storage. You can then access media files stored on the SSD through your TV's media player interface.
Connecting to a Mobile Phone (OTG Function)
- Ensure your Android mobile phone supports OTG (On-The-Go) functionality and provides sufficient power output (1.2A or more).
- You may need a specific OTG cable (purchased separately) if the provided cable does not fit your phone's port directly.
- Connect the SSD to your mobile phone using the appropriate cable.
- Access the SSD's contents through your phone's file manager application.
Operating Instructions
Data Transfer
Once connected and recognized by your device, the SHL-R320 Portable SSD functions like any other external storage device.
- To transfer files from your computer to the SSD, drag and drop files or folders into the SSD's drive folder.
- To transfer files from the SSD to your computer, drag and drop files or folders from the SSD's drive folder to your desired location on the computer.
- For mobile devices, use the file manager app to copy or move data.
Safe Removal
Always safely eject or unmount the SHL-R320 Portable SSD from your operating system before physically disconnecting it. This prevents data corruption and ensures data integrity.
- Windows: Click the "Safely Remove Hardware and Eject Media" icon in the system tray, then select the SSD.
- macOS: Drag the SSD icon to the Trash, or right-click the icon and select "Eject".
- Android: Go to Storage settings and tap "Eject" or "Unmount" for the external storage.
Compatibility
The SHL-R320 Portable SSD offers broad compatibility with various devices and operating systems.
Supported Operating Systems
- Windows 7
- Windows 10
- iOS (macOS)
- Android (with OTG function)
Compatible Devices
- Computers (desktops, laptops)
- Smart TVs with USB interface
- Mobile phones (Android system with OTG function)
Supported M.2/NGFF Form Factors
The enclosure supports M.2/NGFF SSDs of the following sizes:
- 2230
- 2242
- 2260
- 2280
Maintenance and Care
- Cleaning: Use a soft, dry cloth to clean the exterior of the SSD. Avoid liquid cleaners or abrasive materials.
- Storage: Store the SSD in a cool, dry place away from direct sunlight, extreme temperatures, and strong magnetic fields.
- Physical Protection: While the metal housing provides durability, avoid dropping the device or subjecting it to strong impacts.
- Data Backup: Regularly back up important data to another storage device to prevent data loss.
Troubleshooting
SSD Not Detected
- Check Cable: Ensure the USB cable is securely connected to both the SSD and the host device. Try a different USB port or cable.
- Power: For some devices, ensure the USB port provides sufficient power. Try connecting to a powered USB hub if available.
- Driver: On computers, check Device Manager (Windows) or System Information (macOS) to see if the device is listed. Update drivers if necessary.
- Formatting: If it's a new SSD, it might need to be initialized and formatted through Disk Management (Windows) or Disk Utility (macOS) before it appears in File Explorer/Finder.
Slow Transfer Speeds
- USB Port: Ensure you are connected to a USB 3.0 or USB 3.1 port on your host device for optimal speeds. Older USB 2.0 ports will result in significantly slower transfers.
- File System: The file system (e.g., NTFS, exFAT, HFS+) can affect performance. Ensure it is appropriate for your usage.
- Other Devices: Disconnect other USB devices that might be consuming bandwidth from the same USB controller.
Data Corruption
- Always use the "Safely Remove Hardware" or "Eject" function before physically disconnecting the SSD.
- Avoid disconnecting the SSD during active data transfer operations.
Technical Specifications
| Feature | Detail |
|---|---|
| Model Number | SHL-R320 |
| Digital Storage Capacity | 4 TB |
| Hard Disk Interface | USB 3.0 / USB 3.1 Type-C (Gen 1) |
| Connectivity Technology | USB 3.0 |
| Special Feature | Portable |
| Hard Disk Form Factor | M.2 / NGFF (2230/2242/2260/2280) |
| Compatible Devices | Computers, Laptops, Smart TVs, Android Mobile Phones |
| Installation Type | External Hard Drive |
| Colour | Blue (Note: Product image shows silver, but specifications indicate Blue) |
| Enclosure Material | Aluminium |
| Item Dimensions (L x W x Thickness) | 11.4L x 2.5W x 1Th Centimeters |
| Supported Operating Systems | Windows 7, Windows 10, iOS, Android |
Safety Information
- Do not expose the device to water or excessive moisture.
- Avoid extreme temperatures (hot or cold) and direct sunlight.
- Do not attempt to disassemble or repair the device yourself. This may void the warranty and cause damage.
- Keep out of reach of children.
- Dispose of the device responsibly according to local electronic waste regulations. Do not litter.

Image: Environmental and compliance markings on the product packaging.
Warranty and Support
For warranty information and technical support, please refer to the documentation provided with your purchase or contact the retailer/manufacturer directly.
Manufacturer: Shl
Brand: Generic
