SOOMFON Stream Controller (Model CN003) User Manual

1. Introduction

The SOOMFON Stream Controller (Model CN003) is a versatile control deck designed to streamline workflows for streamers, content creators, and gamers. It features 10 customizable LCD macro keys, a sliding touchscreen, and 4 adjustable rotary knobs, providing intuitive control over various applications and functions.

Image 1.1: The SOOMFON Stream Controller (Model CN003) showing its 10 LCD keys and 4 rotary knobs.

2. What's in the Box

• SOOMFON Stream Controller
• USB Cable (USB-C to USB-A with USB-C adapter)
• User Manual

3. Setup

3.1 System Requirements

• MacOS Catalina 10.15 or higher
• Windows 10 64-bit or higher

3.2 Physical Connection

1. Connect the provided USB cable to the USB-C port on the back of the Stream Controller.
2. Connect the other end of the USB cable directly to an available USB port on your computer. Avoid using USB hubs for the primary connection to ensure stable power and data transfer.

Image 3.1: Rear view of the Stream Controller, highlighting the USB-C host port and additional USB-A ports for device connection.

3.3 Software Installation

1. Download the latest SOOMFON Stream Controller software from the official SOOMFON website.
2. Follow the on-screen instructions to install the software. A full computer restart may be required after installation for proper recognition of the device and its functions.
3. Launch the SOOMFON Stream Controller application to begin customization.

4. Operating Instructions

4.1 Customizable LCD Macro Keys

The 10 LCD keys can be programmed to trigger various actions, launch applications, or execute multi-step macros. Each key's icon can be customized with static or animated images to provide visual feedback for its assigned function.

Image 4.1: Customizing key icons on the Stream Controller, allowing for personalized visual representation of functions.

4.2 Sliding Touchscreen

The integrated touchscreen allows for effortless navigation between different control pages or profiles. Swipe across the screen to access additional sets of commands, scenes, or application-specific controls, similar to using a smartphone interface.

Image 4.2: A hand demonstrating the sliding functionality of the touchscreen to navigate between settings.

4.3 Multifunctional Control Knobs

The four precision rotary knobs offer fine-tuned control over various parameters. Each knob supports multiple functions, such as adjusting volume, screen brightness, or image zoom. They can also be pressed to trigger specific actions.

Image 4.3: A user interacting with a control knob, illustrating its rotational and press functions for various adjustments.

4.4 Plugin Marketplace and Software Configuration

The SOOMFON Stream Controller software provides access to a robust plugin marketplace, allowing you to expand its functionality with hundreds of downloadable plugins. Configuration of macros and shortcuts is performed via a drag-and-drop interface within the software, enabling seamless integration with popular applications like OBS Studio, Twitch, YouTube, and Discord.

Image 4.4: The software interface demonstrating the drag-and-drop feature for assigning plugins and actions to keys and dials.

4.5 One-Tap Efficiency and Multi-Step Actions

Simplify your workflow by assigning one-touch commands to keys. This allows for instant actions such as pasting text, opening websites, launching applications, or playing audio. The controller also supports multi-step actions, enabling a sequence of commands to be executed with a single press.

Image 4.5: The Stream Controller facilitating a multi-step workflow, demonstrating its capability to manage complex tasks efficiently.

5. Maintenance

To ensure the longevity and optimal performance of your SOOMFON Stream Controller, follow these maintenance guidelines:

• Cleaning: Use a soft, dry, lint-free cloth to clean the device. For stubborn smudges on the screen or keys, slightly dampen the cloth with water. Avoid harsh chemicals, abrasive cleaners, or aerosol sprays.
• Handling: Handle the device with care. Avoid dropping it or exposing it to excessive force.
• Environment: Keep the controller away from extreme temperatures, direct sunlight, and high humidity. Ensure it is placed on a stable surface.
• Connectivity: Always disconnect the USB cable by pulling the connector, not the cable itself, to prevent damage to the port or cable.

6. Troubleshooting

If you encounter issues with your SOOMFON Stream Controller, please refer to the following common solutions:

6.1 Device Not Recognized

• Check Connection: Ensure the USB cable is securely connected to both the controller and your computer. Try a different USB port directly on your computer, avoiding USB hubs if possible.
• Restart Software/Computer: Close and restart the SOOMFON Stream Controller software. If the issue persists, restart your computer.
• Reinstall Software: If the problem continues, uninstall and then reinstall the SOOMFON Stream Controller software.

6.2 Knobs Not Registering Input

• Ensure the knobs are clean and free from debris.
• If a knob feels loose or does not consistently register input, contact customer support for assistance.

6.3 Spotify Integration Issues

• Spotify integration requires an active Spotify Premium account. Verify your account status.
• Ensure both the Spotify application and the SOOMFON software are up to date.

6.4 General Software Glitches

• Ensure your operating system is up to date.
• Check the SOOMFON website for any available software updates for the Stream Controller.

If these steps do not resolve your issue, please contact SOOMFON customer support.

7. Specifications

8. Warranty and Support

The SOOMFON Stream Controller comes with a 2-year product guarantee. For any inquiries, technical assistance, or warranty claims, please contact SOOMFON customer support. Our team is available to provide prompt responses, typically within 24 hours.

For the most up-to-date support information and contact details, please visit the official SOOMFON website or refer to the contact information provided with your product packaging.