1. Introduction
Welcome to the user manual for your new THOMSON 24-inch HD LED Smart TV with Fire TV. This television combines useful technology with intuitive features to provide a comprehensive home entertainment experience. Powered by Fire TV OS, it offers easy access to your favorite apps, games, and streaming services. This manual will guide you through the setup, operation, and maintenance of your TV, ensuring you get the most out of its capabilities, including Alexa voice control, AirPlay, and a versatile triple tuner.

Figure 1.1: Front view of the Thomson 24-inch HD Fire TV, displaying various streaming app logos and the Fire TV logo, including Netflix, Prime Video, Disney+, YouTube, Spotify, and Apple TV.
2. What's in the Box
Please check the packaging carefully to ensure all items are present:
- THOMSON 24-inch HD LED Smart TV
- Power Adapter
- Power Cable
- Remote Control (with batteries)
- TV Stand (2 pieces)
- User Manual (this document)
3. Setup
3.1 Physical Setup
- Attach the Stand: Carefully place the TV screen-down on a soft, flat surface. Align the stand pieces with the mounting holes on the bottom of the TV and secure them with the provided screws.
- Position the TV: Place the TV on a stable, level surface or mount it on a wall using a compatible VESA mount (sold separately). Ensure adequate ventilation around the TV.
- Connect Power: Connect the power cable to the TV's power input and then plug it into a wall outlet.

Figure 3.1: TV dimensions for placement and mounting. The TV measures 55 cm in width, 36 cm in height, and 9 cm in depth. The screen diagonal is 60 cm (24 inches).
3.2 Initial Power On and First-Time Setup
After connecting the power, press the power button on the remote control or on the TV itself to turn it on. The TV will guide you through the initial setup process:
- Language Selection: Choose your preferred language.
- Network Connection: Connect to your Wi-Fi network or use an Ethernet cable for a wired connection.
- Fire TV Account: Sign in with your Amazon account or create a new one to access Fire TV features.
- Channel Scan: The TV will prompt you to scan for available channels via antenna, cable, or satellite.
- Alexa Setup: Follow the on-screen instructions to set up Alexa voice control for your TV and compatible smart home devices.
4. Operating Your TV
4.1 Remote Control
The included Bluetooth remote control provides easy navigation and direct access to key features. It includes dedicated buttons for popular streaming services like Netflix, Prime Video, and Amazon Music, as well as an Alexa button for voice commands.

Figure 4.1: Using Alexa voice control with the remote. Press the Alexa button and speak your command to control the TV, search for content, or manage smart home devices.
4.2 Fire TV Interface
The Fire TV operating system provides a user-friendly interface for accessing a wide range of content. Navigate using the remote's directional pad to browse apps, movies, TV shows, and live TV. The home screen offers personalized recommendations and quick access to your favorite applications.

Figure 4.2: The Fire TV home screen, displaying a selection of streaming apps and personalized content suggestions.
4.3 Voice Control with Alexa
Your Thomson Fire TV integrates Alexa voice control. Press the Alexa button on your remote and speak commands to:
- Launch apps (e.g., "Alexa, open Netflix")
- Search for content (e.g., "Alexa, find action movies")
- Control playback (e.g., "Alexa, pause", "Alexa, fast forward")
- Get information (e.g., "Alexa, what's the weather?")
- Control compatible smart home devices (e.g., "Alexa, turn off the lights")
4.4 AirPlay
Cast content directly from your Apple devices (iPhone, iPad, Mac) to your Thomson TV using AirPlay. Ensure both your Apple device and the TV are connected to the same Wi-Fi network. Select the AirPlay icon on your Apple device and choose your Thomson TV from the list of available devices.

Figure 4.3: Casting content from an iOS device to the TV using Apple AirPlay.
4.5 Smart Home Integration
The integrated Smart Home Dashboard allows you to monitor and control compatible smart home devices directly from your TV. Access this feature through the Fire TV interface to manage your connected home ecosystem.
4.6 Triple Tuner Functions
Your TV is equipped with a triple tuner, allowing reception of various broadcast signals:
- DVB-C: Digital Video Broadcasting - Cable (for cable television)
- DVB-S2: Digital Video Broadcasting - Satellite (for satellite television)
- DVB-T2: Digital Video Broadcasting - Terrestrial (for over-the-air antenna television)
During initial setup or via the TV settings menu, you can scan for channels from your preferred source.
5. Connections
The Thomson 24HF2S35 offers a variety of ports for connecting external devices:

Figure 5.1: Rear panel connections of the Thomson TV.
- HDMI (2x HDMI 1.4): Connect high-definition devices such as Blu-ray players, game consoles, or set-top boxes.
- USB (USB 2.0): Connect USB storage devices to play media files or for software updates.
- AV IN: Connect older devices using composite video and stereo audio cables.
- CI+ Slot: Insert a Conditional Access Module (CAM) and smart card to access encrypted pay-TV channels.
- Antenna (DVB-T2): Connect an aerial for terrestrial digital TV reception.
- Satellite (DVB-S2): Connect a satellite dish for satellite TV reception.
- LAN (Ethernet): Connect an Ethernet cable for a stable wired internet connection.
- Audio Out: Connect to external audio systems or soundbars.
- Headphones: Connect headphones for private listening.
6. Maintenance
6.1 Cleaning
- Screen: Gently wipe the screen with a soft, lint-free cloth. For stubborn marks, use a screen-specific cleaning solution applied to the cloth, not directly to the screen.
- Cabinet: Wipe the TV cabinet with a soft, dry cloth. Avoid using abrasive cleaners or solvents.
- Before Cleaning: Always unplug the TV from the power outlet before cleaning.
6.2 Software Updates
Your Fire TV will periodically receive software updates to improve performance and add new features. Ensure your TV is connected to the internet to receive these updates automatically. You can also manually check for updates in the TV's settings menu.
7. Troubleshooting
If you encounter issues with your TV, please refer to the following common solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| No power | Power cable disconnected; power outlet issue | Ensure power cable is securely connected. Test the outlet with another device. |
| No picture/sound from external device | Incorrect input source; loose cable connection | Select the correct HDMI/AV input. Check cable connections. |
| Remote control not working | Low batteries; remote not paired | Replace batteries. Re-pair the Bluetooth remote by holding the Home button for 10 seconds. |
| No Wi-Fi connection | Router issue; incorrect password | Restart your router. Re-enter Wi-Fi password. Ensure TV is within router range. |
| Slow performance/App freezing | Too many apps running; low memory | Close unused apps. Restart the TV. Clear app caches in settings. |
| No channels found (Tuner) | Antenna/cable not connected; incorrect tuner settings | Ensure antenna/cable is connected. Perform a new channel scan in settings. |
8. Specifications
Below are the technical specifications for the THOMSON 24HF2S35 Smart TV:
| Feature | Detail |
|---|---|
| Model Number | 24HF2S35 |
| Screen Size | 24 inches (60 cm) |
| Resolution | HD (1366 x 768 pixels) |
| Display Technology | LCD |
| Refresh Rate | 50 Hz |
| Operating System | Fire TV OS |
| Voice Control | Alexa Built-in |
| Wireless Connectivity | Wi-Fi, Bluetooth 5.0 |
| Wired Connectivity | 2x HDMI 1.4, 1x USB 2.0, 1x AV IN, 1x CI+ Slot, 1x Antenna (DVB-T2), 1x Satellite (DVB-S2), 1x LAN (Ethernet), 1x Audio Out, 1x Headphones |
| Audio Technology | Dolby Audio, Dolby Digital Plus |
| Energy Efficiency Class (SDR) | E |
| Energy Efficiency Class (HDR) | G |
| Power Consumption (SDR) | 16.0 W |
| Power Consumption (HDR) | 26.0 W |
| Power Consumption (Standby) | 0.5 W |
| Power Consumption (Network Standby) | 2.0 W |
| Dimensions (W x H x D) | 55 x 36 x 9 cm |
| Weight | 4.5 kg |
| Supported Languages | French, English, Italian, Spanish, German |
| Manufacturer | STREAMVIEW GMBH |
| Country of Origin | China |

Figure 8.1: Energy label for the Thomson 24HF2S35 TV. For detailed product information, refer to the EPREL database (QR code link).
9. Warranty and Support
9.1 Warranty Information
This product is sold by Amazon. For information regarding returns within 30 days of receipt or for defective/damaged products, please consult Amazon's return policy on their website. For specific information on purchases made on Marketplace, please consult Amazon's relevant help pages.
9.2 Customer Support
For technical assistance or product inquiries, you may contact the manufacturer:
- Manufacturer: STREAMVIEW GMBH
- Email: contact@streamview.com
- Website: www.streamview.com
- Telephone: +4318900066





