Product Overview
The EKSA H8 USB Headset is engineered for clear and efficient communication in professional environments. It features 40mm audio drivers for balanced sound and incorporates EKSA telecom VoicePure Technology with Environmental Noise Cancelling (ENC) for the microphone, effectively reducing up to 99.8% of background noise. This ensures your voice is transmitted with clarity. The headset offers versatile connectivity via 3.5mm jack, USB-C, or USB-A, making it compatible with a wide range of devices and communication platforms. Designed for comfort during extended use, it includes ultra-soft memory foam ear cushions and an adjustable headband.
What's in the Box
- 1x EKSA H8 Wired Office Headset
- 1x USB-A/USB-C In-line Control Cable
- 1x User Manual
Image: The EKSA H8 headset package contents, showing the headset, USB-A/USB-C inline control cable, and user manual.
Setup Instructions
The EKSA H8 headset offers flexible connectivity options for various devices.
Connecting via 3.5mm Jack:
- Locate the 3.5mm audio jack on your device (e.g., laptop, mobile phone).
- Plug the 3.5mm connector from the headset directly into your device's audio jack.
- Note: When using the 3.5mm jack, inline button adjustments (volume, mute) are not supported, and microphone noise cancellation is not active.
Connecting via USB-A or USB-C:
- Connect the 3.5mm connector from the headset into the inline control unit.
- For USB-A connection: Plug the USB-A end of the inline control cable into an available USB-A port on your computer or laptop.
- For USB-C connection: If your device has a USB-C port, use the integrated USB-C adapter on the inline control cable.
- The headset is plug-and-play; no additional drivers are typically required.
Image: The EKSA H8 headset demonstrating its versatile connectivity options, including USB-C, USB-A, and a 3.5mm audio jack, compatible with various devices and communication platforms.
Operating Instructions
The inline control unit provides easy access to essential functions when connected via USB.
- Volume Control: Use the '+' and '-' buttons on the side of the inline control to adjust the listening volume.
- Microphone Mute: Press the microphone icon button to mute or unmute your microphone. A voice prompt will indicate "Mic On" or "Mic Off".
- Multi-function Button (Play/Pause): This button can be used to play or pause audio playback.
- Teams Button: A dedicated 'T' button allows for quick answering or ending of Microsoft Teams calls.
Image: Detailed view of the EKSA H8 headset's inline control unit, highlighting buttons for Microsoft Teams calls, play/pause, microphone mute, and volume adjustment.
Microphone Adjustment:
The 270° adjustable boom mic can be positioned for optimal voice capture. Rotate it up and out of the way when not in use.
Comfort and Fit
The EKSA H8 headset is designed for comfortable all-day wearing.
- Adjustable Headband: The reinforced headband can be extended or retracted to fit various head sizes.
- Ultra-Soft Ear Cushions: The over-ear memory foam cushions fully enclose your ears, providing comfort without pressure.
- Swivel Ear Cups: The ear cups can swivel for a personalized fit and easy storage.
- Flexible Microphone Arm: The 270° bendable boom arm allows precise positioning of the microphone.
Image: An exploded view diagram of the EKSA H8 headset, pointing out key comfort features such as soft ear cushions, an adjustable headband, swivel ear cups, and a 270° bendable boom arm for personalized fit.
Specifications
| Feature | Detail |
|---|---|
| Model Name | H8 |
| Speaker Diameter | 40 mm |
| Speaker Impedance | 32 Ω ± 15% |
| Frequency Response | 20 Hz - 20,000 Hz |
| Mic Sensitivity | -40 ± 2 dB |
| Noise Control | Active Noise Cancellation (via USB connection) |
| Connectivity Technology | Wired (3.5mm Jack, USB-C, USB-A) |
| Cable Length | 7.71 ft (2.35 m) |
| Ear Placement | Over Ear |
| Material | Plastic with Foam Ear Cups |
Maintenance and Care
- Cleaning: Use a soft, dry cloth to clean the headset. Avoid harsh chemicals or abrasive materials.
- Storage: Store the headset in a cool, dry place away from direct sunlight and extreme temperatures.
- Cable Care: Avoid sharp bends or excessive pulling on the cable to prevent damage.
- Ear Cushions: Replaceable ear cushions are available to maintain hygiene and comfort over time.
Troubleshooting
No Sound or Poor Sound Quality:
- Ensure the headset is securely plugged into the correct port (3.5mm, USB-A, or USB-C).
- Check your device's volume settings and the inline volume control on the headset.
- Verify that the headset is selected as the default audio output device in your computer's sound settings.
- If using the 3.5mm jack, note that microphone noise cancellation is not active.
Microphone Not Working:
- Ensure the microphone is not muted via the inline control or your device's software.
- Check that the microphone is selected as the default input device in your computer's sound settings.
- Adjust the boom mic closer to your mouth for optimal voice pickup.
- Ensure the 3.5mm connection is fully inserted into the inline control unit if using USB.
Comfort Issues:
- Adjust the headband for a snug yet comfortable fit.
- Ensure ear cushions are properly positioned over your ears.
Warranty and Support
The EKSA H8 headset is backed by EKSA’s trusted warranty and customer service.
- Warranty Description: 2 Years Warranty.
- Customer Service: For support, please visit www.eksatelecom.com/pages/warranty or contact GLOBAL: +852 6940 4955 (Mon to Fri 9:00 am-6:30 pm, UTC +8 HKT).
Helpful Videos
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