awatrue EH11-P Wireless Headset User Manual

Introduction

Thank you for choosing the awatrue EH11-P Wireless Headset. This headset is designed for professional use, offering dual connectivity (Bluetooth 5.3 and 2.4GHz USB dongle), an AI noise-cancelling microphone, and a convenient charging base. It provides clear audio for calls and meetings, making it ideal for computer, remote work, call centers, and platforms like Zoom, Skype, Webex, and MS Teams. Please read this manual carefully to ensure proper use and optimal performance of your device.

What's in the Box

• awatrue EH11-P Wireless Headset
• 2.4GHz USB Dongle
• Charging Base
• USB-C Charging Cable
• User Manual (this document)

Product Overview

The awatrue EH11-P headset features an adjustable headband, soft ear cushions, and a flexible microphone arm for comfort during extended use. Controls are intuitively placed on the earcup for easy access.

Image: The awatrue EH11-P headset is designed for all-day comfort with soft earcups and an adjustable fit.

Headset Components:

• Adjustable Headband: For a secure and comfortable fit.
• Soft Earmuffs: Breathable material for extended wear.
• Flexible Microphone: Rotates for optimal positioning and features AI noise cancellation.
• Control Buttons: Power, Volume Up/Down, Mute, Multi-function button (located on earcup).
• USB-C Port: For direct charging.

Charging Base:

The included charging base provides a convenient way to store and charge your headset. Simply place the headset on the base to initiate charging.

Setup

1. Charging the Headset

Before first use, fully charge your headset. A full charge takes approximately 2.5 hours and provides up to 30 hours of talk time or 300 hours of standby time.

Image: The headset can be charged using the included charging base or directly via the USB-C cable.

• Using the Charging Base: Connect the USB-C charging cable to the charging base and then to a power source (e.g., computer USB port, USB wall adapter). Place the headset onto the charging base, ensuring the charging contacts align.
• Direct USB-C Charging: Connect the USB-C charging cable directly to the headset's USB-C port and then to a power source.

Image: The headset offers up to 30 hours of talk time on a single charge.

2. Connecting via 2.4GHz USB Dongle (for Computers)

1. Power on the headset by pressing and holding the Power button until the indicator light flashes.
2. Insert the 2.4GHz USB dongle into an available USB port on your computer.
3. The headset and dongle will automatically pair. The headset's indicator light will turn solid blue when connected.
4. Your computer should recognize the headset as an audio device. You may need to select "awatrue EH11-P" as the input and output device in your computer's sound settings or communication application (e.g., Zoom, Teams).

3. Connecting via Bluetooth (for Phones/Other Devices)

1. Ensure the headset is powered off.
2. Press and hold the Power button for approximately 5-7 seconds until the indicator light flashes red and blue alternately, indicating pairing mode.
3. On your device (e.g., smartphone), go to Bluetooth settings and enable Bluetooth.
4. Search for available devices and select "awatrue EH11-P".
5. Once connected, the headset's indicator light will turn solid blue.

4. Dual Connection

The awatrue EH11-P headset supports simultaneous connection to two devices, such as a computer (via dongle) and a smartphone (via Bluetooth). This allows for seamless switching between calls and meetings.

Image: The headset can connect to a computer and a phone simultaneously, allowing for easy switching between devices.

To utilize dual connection, first connect to your computer via the USB dongle, then connect to your smartphone via Bluetooth as described above. The headset will manage audio priority between the two connected devices.

Operating Instructions

Power On/Off

• Power On: Press and hold the Power button for 2 seconds. The indicator light will flash blue.
• Power Off: Press and hold the Power button for 3 seconds. The indicator light will flash red and then turn off.

Volume Control

• Volume Up: Press the Volume Up (+) button.
• Volume Down: Press the Volume Down (-) button.

Mute/Unmute Microphone

During a call or meeting, press the Mute button on the earcup to mute or unmute your microphone. A voice prompt or indicator light may confirm the mute status.

Call Management

• Answer Call: Press the Multi-function button once.
• End Call: Press the Multi-function button once during an active call.
• Reject Call: Press and hold the Multi-function button for 2 seconds when a call is incoming.

Voice Assistant

Double-press the Multi-function button to activate your device's voice assistant (e.g., Siri, Google Assistant). This allows for hands-free control of various functions.

AI Noise Cancellation

The headset features an AI noise-cancelling microphone that effectively reduces background noise by up to 99%, ensuring your voice is clear to others. This feature is always active when the microphone is in use.

Image: The AI noise-cancelling microphone ensures crystal-clear calls by eliminating background distractions.

Maintenance

• Cleaning: Use a soft, dry cloth to clean the headset and charging base. Do not use harsh chemicals or abrasive materials.
• Storage: Store the headset in a cool, dry place away from direct sunlight and extreme temperatures.
• Battery Care: To prolong battery life, avoid fully discharging the headset frequently. Charge it regularly, even if not in constant use.

Troubleshooting

Specifications

Warranty and Support

awatrue products are designed and manufactured to the highest quality standards. For warranty information, technical support, or customer service inquiries, please refer to the contact information provided on the product packaging or visit the official awatrue website. Please retain your proof of purchase for warranty claims.