Introduction
Thank you for choosing the Electactic 20 inch Electric Fireplace Heater. This manual provides important information for the safe operation, installation, maintenance, and troubleshooting of your new electric fireplace heater. Please read all instructions carefully before use and retain this manual for future reference.
This electric fireplace heater features a realistic 3D flame effect, three heating modes (1000W & 1500W), an adjustable thermostat, and overheat protection for enhanced safety and comfort. Its cathedral design with an arched door and fence adds a classic aesthetic to any room.
Important Safety Information
When using electrical appliances, basic precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following:
- Read all instructions before using this heater.
- This heater is hot when in use. To avoid burns, do not let bare skin touch hot surfaces. Keep combustible materials, such as furniture, pillows, bedding, papers, clothes, and curtains at least 3 feet (0.9 m) from the front of the heater and keep them away from the sides and rear.
- Extreme caution is necessary when any heater is used by or near children or invalids and whenever the heater is left operating and unattended.
- Always unplug the heater when not in use.
- Do not operate any heater with a damaged cord or plug or after the heater malfunctions, has been dropped or damaged in any manner. Return heater to authorized service facility for examination, electrical or mechanical adjustment, or repair.
- Do not use outdoors.
- Never locate heater where it may fall into a bathtub or other water container.
- Do not run cord under carpeting. Do not cover cord with throw rugs, runners, or similar coverings. Arrange cord away from traffic area and where it will not be tripped over.
- To disconnect heater, turn controls to off, then remove plug from outlet.
- Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric shock or fire, or damage the heater.
- To prevent a possible fire, do not block air intakes or exhaust in any manner. Do not use on soft surfaces, like a bed, where openings may become blocked.
- This heater has hot and arcing or sparking parts inside. Do not use it in areas where gasoline, paint, or flammable vapors or liquids are used or stored.
- Use this heater only as described in this manual. Any other use not recommended by the manufacturer may cause fire, electric shock, or injury to persons.
- Always plug heaters directly into a wall outlet/receptacle. Never use with an extension cord or relocatable power tap (outlet/power strip).
- The air outlet is designed at the bottom of the stove to effectively avoid overheating and high temperature hazards to the main unit. Ensure this area is not blocked.
Package Contents
Please check to ensure all components are present and undamaged:
- Electactic 20 inch Electric Fireplace Heater Unit
- Power Cord (pre-attached)
- User Manual
Setup
- Unpacking: Carefully remove the electric fireplace heater from its packaging. Retain packaging for future storage or shipping.
- Placement: Place the heater on a firm, level surface. Ensure there is at least 3 feet (0.9 m) of clearance from any combustible materials (e.g., curtains, furniture, bedding) on all sides and the top. Do not block the air intake or exhaust vents.
- Power Connection: Ensure the heater is turned OFF before plugging it into a standard 120V AC electrical outlet. Do not use an extension cord.

Operating Instructions
The controls for the electric fireplace heater are located on the front panel, typically behind the decorative door.

- Power ON/OFF: Locate the main power switch (often labeled 'Flame On/Off' or a simple 'I/O' switch). Flip it to the 'I' position to turn on the unit and activate the flame effect.
- Flame Effect Adjustment: Use the 'Flame Dimmer Control' knob to adjust the brightness of the realistic 3D flame effect. Turn clockwise to increase brightness, counter-clockwise to decrease.
- Heating Modes: The heater offers two heating settings: 750W and 1500W. Use the corresponding switches to select your desired heat output. You can use the flame effect independently without heat.
- Thermostat Control: The 'Thermostat Control Knob' allows you to set the desired room temperature. Turn the knob clockwise to increase the temperature setting. The heater will cycle on and off to maintain the set temperature. The temperature range is approximately 32-185°F (0-85°C).


Maintenance
Regular maintenance ensures optimal performance and longevity of your electric fireplace heater.
- Cleaning: Always unplug the heater before cleaning. Use a soft, damp cloth to wipe the exterior surfaces. Do not use abrasive cleaners or sprays.
- Air Vents: Periodically check and clean the air intake and exhaust vents to ensure they are free from dust and debris. A vacuum cleaner with a brush attachment can be used.
- Storage: If storing the heater for an extended period, unplug it and store it in a cool, dry place, preferably in its original packaging.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Heater does not turn on. | No power to the unit; main power switch is off; thermostat set too low. | Check power outlet and circuit breaker; ensure main power switch is ON; increase thermostat setting. |
| No heat output. | Heating mode not selected; thermostat set too low; overheat protection activated. | Ensure a heating mode (750W or 1500W) is selected; increase thermostat setting; unplug unit for 15 minutes to reset overheat protection. |
| Flame effect not working. | Flame effect switch is off; bulb needs replacement. | Ensure flame effect switch is ON; consult manufacturer for bulb replacement instructions. |
| Unusual noise or smell. | Dust accumulation; internal component issue. | Unplug and clean vents. If issue persists, discontinue use and contact customer support. |
Specifications
| Feature | Detail |
|---|---|
| Brand | Electactic |
| Model Number | YH-2211 |
| Product Dimensions (D x W x H) | 12.2"D x 19.8"W x 22.64"H |
| Material | Alloy Steel |
| Power Source | Corded Electric |
| Heat Output | 1500 Watts (also 1000W setting) |
| Special Features | Adjustable Thermostat, Overheat Protection, 3D Hyper-Realistic Flame |
| Installation Type | Freestanding |
| Color | Black |
| Ventilation Type | Vent Free |
Warranty and Support
This Electactic Electric Fireplace Heater comes with a limited warranty. For specific warranty details, please refer to the documentation included with your purchase or contact Electactic customer support.
For technical assistance, replacement parts, or any questions regarding your product, please contact Electactic customer support through their official website or the contact information provided on your product packaging.