ACE ICX7550-24P-E2-R3

ACE Ruckus ICX7550-24P-E2-R3 24-Port Gigabit PoE+ Switch User Manual

Model: ICX7550-24P-E2-R3

1. Introduction and Overview

This manual provides essential information for the installation, operation, and maintenance of the ACE Ruckus ICX7550-24P-E2-R3 24-Port Gigabit PoE+ Switch. This high-performance 1U rack-mount managed switch offers 24 ports of 10/100/1000 Mbps PoE+ with a 1.2 kW power budget and two 40 Gigabit QSFP+ uplinks, along with a USB Type-C console. It is designed for enterprise campus, data center, and edge deployments, supporting IP phones, wireless access points, cameras, and IoT devices.

The ICX7550-24P-E2-R3 is built for high availability and scalability, featuring dual hot-swappable power supplies, redundant fans, and the ability to stack up to 12 switches. Its advanced Layer 2 and Layer 3 capabilities ensure secure, low-latency traffic for critical applications.

Front view of multiple ACE Ruckus ICX7550-24P-E2-R3 switches stacked

Figure 1: Front view of ACE Ruckus ICX7550-24P-E2-R3 switches, showcasing 24 Gigabit PoE+ ports and 40G QSFP+ uplinks.

2. Key Features

  • 24 Gigabit PoE+ Ports: Provides 10/100/1000 Mbps connectivity with Power over Ethernet Plus, supporting a 1.2 kW power budget for connected devices.
  • 40G QSFP+ Uplinks: Two integrated 40 Gigabit QSFP+ ports for high-speed backbone connections and flexible network architecture.
  • USB Type-C Console: Modern console interface for local management and configuration.
  • Advanced Layer 2/3 Switching: Supports static routing, Multi-Chassis Link Aggregation Group (MLAG), Quality of Service (QoS), Access Control Lists (ACLs), IGMP snooping, and multicast for robust network control.
  • Stackable Design: Allows stacking of up to 12 Ruckus switches for unified management, hitless upgrades, and scalable network expansion.
  • High Availability: Equipped with dual hot-swappable power supplies and redundant fans to ensure continuous operation and minimize downtime.
  • Memory: Features 4 GB RAM and 4 GB flash memory for efficient operation and storage of configurations.
  • TAA Compliance: Meets Trade Agreements Act requirements, suitable for government deployments.

3. Package Contents

Verify that all items are present and undamaged upon unpacking. If any items are missing or damaged, contact your reseller immediately.

  • ACE Ruckus ICX7550-24P-E2-R3 Switch Unit
  • Power Cords (quantity may vary based on region)
  • Rack Mount Kit (brackets, screws)
  • USB Type-C Console Cable
  • Documentation (e.g., Quick Start Guide, Safety Information)

4. Setup and Installation

4.1 Physical Installation

  1. Rack Mounting: Securely attach the provided rack mount brackets to the switch using the included screws. Install the switch into a standard 19-inch equipment rack, ensuring adequate ventilation space around the unit.
  2. Environmental Considerations: Ensure the installation environment meets the operating temperature and humidity requirements specified in the technical specifications. Avoid placing the switch near heat sources or in areas with excessive dust.

4.2 Power Connection

  1. Connect the power cords to the dual hot-swappable power supply units at the rear of the switch.
  2. Plug the other end of the power cords into grounded AC power outlets. The switch will power on automatically.

4.3 Network Connections

  1. Ethernet Devices: Connect your network devices (IP phones, wireless access points, cameras, computers) to the 24 Gigabit PoE+ ports using standard Ethernet cables.
  2. Uplink Connections: Use appropriate QSFP+ transceivers and fiber optic cables to connect the two 40G QSFP+ uplink ports to your core network or other switches.

4.4 Console Connection

  1. Connect the USB Type-C console cable from your management workstation to the USB-C console port on the switch for initial configuration and command-line interface (CLI) access.
Rear view of multiple ACE Ruckus ICX7550-24P-E2-R3 switches stacked, showing power supplies and fan modules

Figure 2: Rear view of ACE Ruckus ICX7550-24P-E2-R3 switches, highlighting the dual hot-swappable power supplies and fan modules.

5. Operating the Switch

5.1 Initial Power On

Once connected to power, the switch will initiate its boot sequence. Observe the system status LEDs on the front panel to confirm successful startup.

5.2 Accessing the Management Interface

  • Command-Line Interface (CLI): Access via the USB Type-C console port or remotely via SSH after initial network configuration.
  • Web-Based Management: Access the graphical user interface (GUI) by entering the switch's IP address into a web browser. The default IP address and login credentials can be found in the Quick Start Guide or product documentation.

5.3 Basic Configuration

After accessing the management interface, perform essential configurations such as:

  • Setting the management IP address and subnet mask.
  • Configuring VLANs for network segmentation.
  • Enabling and configuring PoE settings for connected devices.
  • Setting up user accounts and access privileges.
  • Configuring time and date settings (NTP).

6. Maintenance

6.1 Firmware Updates

Regularly check the ACE or Ruckus Networks support website for the latest firmware versions. Updating the firmware ensures optimal performance, security, and access to new features. Follow the provided instructions carefully during the update process.

6.2 Cleaning and Environmental Care

  • Keep the switch and its surroundings clean and free of dust. Dust accumulation can impede airflow and lead to overheating.
  • Use a soft, dry cloth for cleaning the exterior. Do not use liquid or aerosol cleaners.
  • Ensure proper airflow by keeping ventilation openings clear.

6.3 Monitoring System Status

Regularly monitor the switch's health and performance through the management interface. Pay attention to system logs, port status, CPU utilization, and temperature readings to identify potential issues early.

7. Troubleshooting

This section provides basic troubleshooting steps for common issues. For more complex problems, refer to the comprehensive product documentation or contact technical support.

7.1 Power Issues

  • No Power: Verify that power cords are securely connected to both the switch and the power outlets. Check power outlet functionality.
  • Power Supply Failure: If one power supply fails, the other should maintain operation. Check the status LEDs for the power supplies. Replace faulty units if necessary.

7.2 Network Connectivity Problems

  • Port Link Down: Check the Ethernet cable connection to the device and the switch port. Verify the device is powered on and functioning.
  • No Network Access: Confirm IP address configuration, VLAN assignments, and routing settings. Check for IP address conflicts.

7.3 PoE Functionality Issues

  • Device Not Receiving Power: Ensure the connected device is PoE-compatible. Check PoE settings on the switch port. Verify the total PoE power budget is not exceeded.

7.4 Console Access Issues

  • Cannot Connect via USB-C: Ensure the correct USB driver is installed on your management workstation. Verify terminal emulator settings (e.g., baud rate, data bits, parity, stop bits).

8. Technical Specifications

FeatureSpecification
Model NumberICX7550-24P-E2-R3
Ports24 x 10/100/1000 Mbps PoE+
Uplink Ports2 x 40G QSFP+
PoE Power Budget1.2 kW (1123.7 W max draw)
Console PortUSB Type-C
RAM4 GB
Flash Memory4 GB
Form Factor1U Rack Mount
Power SuppliesDual Hot-Swappable
Compatible DevicesWi-Fi & Ethernet Devices
ManufacturerRUCKUS & ACE
UPC199240108239
Date First AvailableAugust 14, 2025

9. Warranty and Support

For technical support, warranty information, or service requests, please refer to the official ACE or Ruckus Networks website or contact your authorized reseller. Keep your purchase receipt and product serial number readily available when seeking support.

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