Introduction
Thank you for choosing the Softa S2 Upgraded Queen Adjustable Bed Frame with 6-inch Gel Memory Foam Mattress. This manual provides essential information for the safe assembly, operation, and maintenance of your new adjustable bed system. Please read all instructions carefully before use and retain this manual for future reference.

Image: The Softa S2 Upgraded Queen Adjustable Bed Frame with its included 6-inch gel memory foam mattress, shown in a bedroom setting.
The Softa adjustable bed frame is designed to enhance your sleep experience with features like independent head and foot incline, Zero Gravity mode, and integrated USB ports. The accompanying 6-inch gel memory foam mattress offers comfort and support.

Image: Visual representation of the benefits of using the Softa adjustable bed frame, including alleviation of back pain, improved circulation, maximized REM sleep, reduced snoring, addressing acid reflux, promoting muscle recovery, and enhancing mobility.
Important Safety Instructions
- Read all instructions: Ensure you understand all assembly and operating instructions before using the product.
- Weight Capacity: Do not exceed the maximum weight capacity of 900 LBS (including mattress and occupants).
- Children and Pets: Keep children and pets away from the adjustable bed frame during operation to prevent injury.
- Electrical Safety: Ensure the power cord is not pinched or damaged. Do not operate the bed if the cord or plug is damaged.
- Clearance: Maintain clear space around the bed frame, especially during adjustment, to avoid obstruction or pinching.
- Medical Devices: Consult a physician before using if you have a pacemaker or other medical devices, as the motors may interfere.
- Cleaning: Disconnect power before cleaning or performing maintenance.
- Professional Assembly: If you are unsure about any assembly steps, seek professional assistance.
Package Contents
Verify that all components are present before beginning assembly. If any parts are missing or damaged, contact Softa customer support.
- Adjustable Bed Frame Base (pre-assembled sections)
- 6-inch Gel Memory Foam Mattress
- Remote Control
- Legs (adjustable height)
- Power Adapter and Cord
- Retainer Bar(s)
- User Manual (this document)
Setup Guide
Step 1: Unpack and Position
Carefully remove all components from the packaging. Place the folded bed frame base in the desired location in your room. Ensure there is enough space around the bed for adjustments.
Step 2: Unfold the Frame
Gently unfold the bed frame sections. Ensure all hinges lock securely into place. Be cautious of pinch points during this process.
Step 3: Attach the Legs
Screw the adjustable legs into the designated threaded holes on the underside of the frame. Adjust the leg height to your preference, ensuring all legs are at the same height for stability.
Step 4: Install Retainer Bar(s)
Insert the mattress retainer bar(s) into the slots at the foot of the bed frame. This prevents the mattress from sliding off when the bed is adjusted.
Step 5: Connect Power
Connect the power adapter to the bed frame's control box and then plug the power cord into a grounded electrical outlet. Ensure the cord is not under the bed frame where it could be pinched.
Step 6: Place the Mattress
Carefully place the 6-inch gel memory foam mattress onto the adjustable bed frame. Allow the mattress to fully expand if it was compressed for shipping.
Operating Instructions
Remote Control Functions
The wireless remote control allows you to adjust the bed's positions and access preset functions.

Image: The Softa adjustable bed remote control with labels for various functions and corresponding bed positions, including Deep Sleep, Anti-Snore, Leisure Mode, Watching Movies, One-Flat, Zero Gravity, Reading Position, and Anti-snore Position.
- Head Up/Down: Adjusts the head section incline (0-60°).
- Foot Up/Down: Adjusts the foot section incline (0-40°).
- Flat: Returns the bed to a completely flat position.
- Zero Gravity (Z.G.): Elevates legs above the heart, distributing body weight evenly.
- Anti-Snore: Slightly raises the head to help reduce snoring.
- Memory Presets: Save your favorite positions for quick access. Refer to the remote's specific buttons for 'Reading Position', 'Leisure Mode', etc.
- Underbed Light: Activates the soft ambient lighting beneath the bed.
Independent Head & Foot Adjustment
Use the dedicated buttons on the remote to independently raise or lower the head and foot sections of the bed. This allows for personalized comfort for activities like reading, watching television, or sleeping.

Image: A person relaxing on the adjustable bed, illustrating the independent head incline up to 60 degrees and foot incline up to 40 degrees for optimal rest.
Zero Gravity Mode
Activate the Zero Gravity preset to elevate your legs above your heart. This position helps to evenly distribute body weight, reduce pressure on the spine and joints, improve circulation, and alleviate swelling, providing a sensation of weightlessness.
Smart Memory Preset
The remote control includes a one-touch memory function. Once you find a preferred position, you can save it to a memory button for instant recall without manual readjustment.
USB Charging Ports
Two integrated USB ports are located on the side of the bed frame, allowing convenient charging of electronic devices.
Soft Underbed Lighting
A built-in ambient light illuminates the area beneath the bed, providing gentle visibility in the dark for safety and convenience.
Quiet Operation
The dual motors operate quietly, ensuring minimal disturbance during adjustments, with noise levels typically below 55 dB.

Image: A person sleeping peacefully on the adjustable bed, highlighting the ultra-quiet operation of the bed frame, rated at less than 55 dB.
Maintenance
Cleaning the Frame
Wipe the bed frame with a damp cloth and mild soap. Avoid harsh chemicals or abrasive cleaners. Ensure the power is disconnected before cleaning.
Mattress Care
The 6-inch gel memory foam mattress features a removable cover. Follow the care instructions on the mattress label for cleaning. Spot clean stains with a mild detergent. Do not machine wash or dry the foam core.
Motor and Electrical Components
The motors and electrical components are designed for maintenance-free operation. Do not attempt to open or service these parts. If you experience issues, refer to the troubleshooting section or contact customer support.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Bed does not operate | No power supply; Remote control battery low/dead; Remote not paired. | Check power cord connection to outlet and bed frame. Replace remote batteries. Re-pair remote control (refer to remote instructions). |
| Motors make unusual noise | Obstruction under the bed; Loose components. | Check for any objects obstructing the moving parts. Ensure all bolts and connections are secure. |
| Bed only moves partially | Weight exceeding capacity; Obstruction. | Ensure total weight on the bed does not exceed 900 LBS. Check for obstructions. |
| Remote control unresponsive | Battery issue; Remote out of range; Interference. | Replace batteries. Ensure you are within range of the bed. Minimize electronic interference. |
Specifications
- Model: Softa S2 Upgraded
- Size: Queen
- Product Dimensions: 76"L x 59"W x 14"H
- Weight Capacity: 900 LBS
- Head Incline: 0-60°
- Foot Incline: 0-40°
- Motors: Dual Motor System
- Special Features: Zero Gravity Mode, Anti-Snore Position, Memory Presets, 2 USB Ports, Underbed Lighting
- Mattress Included: 6-inch Gel Memory Foam Mattress
- Color: Grey (Frame), White (Mattress)
- UPC: 840521509350
- ASIN: B0FV2WML96
Mattress Construction

Image: Diagram showing the layered construction of the mattress, including Viscose From Bamboo, 100% Cotton Fire-Resistant Rib Fabric, Gel Memory Foam, Resilient Foam, Support Foam, and Fire-Resistant Rib Fabric.
- Top Layer: Viscose From Bamboo (soft, skin-friendly)
- Comfort Layers: Gel Memory Foam (contours, dissipates heat), Resilient Foam
- Support Layer: Support Foam
- Cover: 100% Cotton Fire-Resistant Rib Fabric
Mattress Features

Image: Icons illustrating the benefits of the mattress materials: Natural Antibacterial (Bamboo kun), Moisture-Wicking & Breathable, and Temperature-Regulating.
- Natural Antibacterial: Bamboo fibers resist bacteria and mites.
- Moisture-Wicking & Breathable: Absorbs sweat, keeps you dry and cool.
- Temperature-Regulating: Keeps you warm in winter and cool in summer.
Warranty and Support
Warranty Information
The Softa S2 Upgraded Adjustable Bed Frame and 6-inch Gel Memory Foam Mattress are covered by a 10-year warranty. This warranty covers manufacturing defects in materials and workmanship. Please retain your proof of purchase for warranty claims.

Image: Certifications for the mattress including OEKO-TEX, CertiPUR-US, a 10-year warranty badge, and a 'Fiberglass Free' label, indicating quality and safety standards.
Customer Support
For technical assistance, warranty claims, or any questions regarding your Softa adjustable bed frame, please contact Softa customer support through the retailer where you purchased the product or visit the official Softa website for contact details.