1. Important Safety Information
Please read this manual carefully before using your Doro Leva E21 telephone. Keep it for future reference. This section contains important information regarding safety, proper use, and disposal of the device.
- Battery Safety: Use only Doro approved batteries and chargers. Do not short-circuit, puncture, or expose the battery to extreme temperatures.
- Hearing Protection: Avoid prolonged listening at high volume levels to prevent possible hearing damage.
- Driving Safety: Always prioritize driving safety. Use hands-free accessories if permitted by law.
- Medical Devices: Maintain a safe distance between the phone and medical implants like pacemakers. Consult your physician and the medical device manufacturer for specific guidelines.
- Disposal: Dispose of the phone and battery responsibly according to local regulations. Do not dispose of with household waste.
2. Getting Started
2.1 Unboxing Your Doro Leva E21
Your Doro Leva E21 package should contain the following items:
- Doro Leva E21 Mobile Phone
- Charging Station
- USB Cable
- Battery
- User Manual (this document)
2.2 Installing the SIM Card and Battery
Before you can use your phone, you need to insert the SIM card and the battery.
- Open the Back Cover: Gently pry open the back cover of the phone.
- Insert SIM Card: Locate the SIM card slot. Insert your SIM card with the gold contacts facing down and the cut corner aligned as shown in the diagram (if available). Ensure it clicks into place.
- Insert Battery: Align the battery contacts with the phone's contacts and gently press the battery into its compartment.
- Close the Back Cover: Replace the back cover, ensuring it snaps securely into place.
2.3 Charging the Battery
It is recommended to fully charge the battery before first use.
- Connect the USB cable to the charging station and then to a power outlet.
- Place your Doro Leva E21 phone into the charging station. Ensure it is seated correctly and the charging indicator appears on the screen.
- Alternatively, you can connect the USB cable directly to the phone's charging port.
2.4 Powering On/Off
- To Power On: Press and hold the red End/Power button (🔌) until the Doro logo appears.
- To Power Off: Press and hold the red End/Power button (🔌) until the power off options appear, then select 'Power off'.
3. Understanding Your Phone
3.1 Phone Overview
The Doro Leva E21 features a clear display and well-spaced, high-contrast buttons designed for ease of use. Below is an illustration of the phone's key components.
Image 3.1: Front view of the Doro Leva E21 phone, open. The top half shows the screen displaying '09:20', 'Menu', and 'doro' logo, along with 4G signal, battery, and sound icons. The bottom half shows the large, well-spaced keypad with dedicated buttons for call, end, navigation, camera, messages, and numeric input.
3.2 Keypad Functions
- Call Button (Green): Press to make a call or answer an incoming call.
- End/Power Button (Red): Press to end a call, reject an incoming call, or press and hold to power the phone on/off.
- OK Button: Confirms selections and opens menus.
- Navigation Buttons (Up/Down/Left/Right): Used to scroll through menus and options.
- Star Button (*): Used for special characters or functions.
- Hash Button (#): Used for special characters or functions.
- Camera Button (📷): Quick access to the camera function.
- Message Button (📧): Quick access to messages.
- Volume Buttons: Located on the side of the phone, used to adjust call volume or ringtone volume.
4. Basic Operations
4.1 Making a Call
- From the idle screen, enter the phone number using the numeric keypad.
- Press the green Call button (📞) to dial the number.
- To end the call, press the red End button (🔌).
4.2 Receiving a Call
- When an incoming call rings, press the green Call button (📞) to answer.
- To reject an incoming call, press the red End button (🔌).
4.3 Sending and Receiving Messages
- To Send a Message: Press the Message button (📧) or navigate to 'Menu' > 'Messages' > 'Write new message'. Enter your message using the keypad. Select the recipient from your contacts or enter a number. Send the message.
- To Read a Message: When a new message arrives, an icon will appear on the screen. Press the Message button (📧) or navigate to 'Menu' > 'Messages' > 'Inbox' to read it.
4.4 Managing Contacts
- Adding a Contact: Navigate to 'Menu' > 'Contacts' > 'Add new contact'. Enter the name and phone number, then save.
- Searching for a Contact: Navigate to 'Menu' > 'Contacts' > 'Search'. Enter the first few letters of the contact's name.
5. Advanced Features
5.1 Using the Camera
Your Doro Leva E21 includes a camera for taking photos.
- Press the Camera button (📷) to open the camera application.
- Frame your shot using the screen as a viewfinder.
- Press the OK button to take a picture.
- Photos are saved to the phone's gallery.
5.2 Doro Secure Button
The Doro Secure button (often located on the back of the phone) is an emergency assistance feature. When activated, it can automatically call and/or send an SMS message to pre-programmed emergency contacts.
- Setup: Configure emergency contacts and settings via 'Menu' > 'Settings' > 'Assistance'.
- Activation: Press and hold the Doro Secure button for a few seconds to activate the emergency sequence.
6. Maintenance
6.1 Cleaning Your Phone
- Use a soft, slightly damp, lint-free cloth to clean the phone's surface.
- Avoid using harsh chemicals, cleaning solvents, or strong detergents.
- Do not allow moisture into any openings.
6.2 Battery Care
- Do not expose the battery to extreme temperatures.
- Avoid fully discharging the battery frequently.
- If the phone will not be used for an extended period, store it with a partially charged battery.
7. Troubleshooting
If you encounter issues with your Doro Leva E21, try the following solutions:
| Problem | Possible Solution |
|---|---|
| Phone does not turn on | Ensure the battery is correctly inserted and charged. Connect the phone to the charger and try again. |
| No network signal | Check if the SIM card is properly inserted. Move to an area with better network coverage. Restart the phone. |
| Cannot make/receive calls | Verify network signal. Check if call barring is active. Ensure the number is correctly dialed. |
| Battery not charging | Ensure the charger/charging station is properly connected to both the phone and the power outlet. Check for damage to the cable or charger. |
| Sound issues | Adjust the volume using the side buttons. Ensure the phone is not in silent mode. Clean the speaker/microphone if obstructed. |
8. Specifications
Key technical specifications for the Doro Leva E21:
| Feature | Detail |
|---|---|
| Brand | Doro |
| Model Name | Doro Live E21 |
| Operating System | Mocor RTOS |
| Screen Size | 2.8 Inches |
| Display Type | LCD |
| Cellular Technology | 4G |
| Wireless Network Technology | LTE |
| Memory Storage Capacity | 128 GB |
| Flash Memory Installed Size | 64 MB |
| Digital Storage Capacity | 128 MB |
| Battery Power Rating | 1150 mAh |
| Form Factor | Foldable Screen |
| Included Components | USB Cable |
| Item Model Number | Doro Leva E21 |
9. Warranty and Support
Your Doro Leva E21 is covered by a manufacturer's warranty. Please refer to the warranty card included in your product packaging for specific terms and conditions, including the warranty period and coverage details.
For technical support, troubleshooting assistance beyond this manual, or warranty claims, please contact Doro customer service. Contact information can typically be found on the Doro official website or on the warranty card.
- Online Support: Visit the official Doro website for FAQs, support articles, and contact options.
- Phone Support: Refer to your warranty documentation for regional support telephone numbers.
