Introduction
This manual provides essential information for the safe and efficient installation, operation, and maintenance of your Empava 67-Inch Freestanding Whirlpool Bathtub, Model EMPV-67AIS38-BN. Please read all instructions carefully before beginning installation or use to ensure proper function and to prevent injury or damage.
The Empava whirlpool bathtub is designed to offer a relaxing hydrotherapy experience with its integrated jet system and chromotherapy lighting. Proper adherence to these guidelines will ensure longevity and optimal performance of your product.
Setup and Installation
Before installation, ensure the chosen location can support the weight of the bathtub when filled with water and a user. Verify that the floor is level and that plumbing and electrical connections are accessible and meet local codes.
Pre-Installation Checks
- Dimensions: Confirm the bathtub dimensions (67.72" L x 28.74" W x 29.53" H) fit your space. The basin interior is 43.31" L x 19.68" W x 16.92" H.
- Water Capacity: The tub has a capacity of 51 gallons.
- Electrical Requirements: The unit requires 110-Volt power and consumes 560-Watts. It features a UL Certified Motor. Ensure a dedicated GFCI-protected circuit is available.
- Plumbing: The drain is located in the middle. Ensure proper drainage connections are prepared.
- Faucets: This freestanding tub typically requires a floor-mounted faucet, which is not included.

Figure 1: Technical drawing with detailed dimensions of the bathtub.

Figure 2: Top-down view illustrating key dimensions and the 51-gallon water capacity.
Installation Steps (General Guidance)
- Positioning: Carefully move the bathtub to its desired location. Ensure sufficient clearance for maintenance and cleaning.
- Leveling: Adjust the tub's feet to ensure it is perfectly level. This is crucial for proper drainage and stable operation.
- Drain Connection: Connect the tub's drain to the floor drain according to local plumbing codes. Ensure all connections are watertight.
- Water Supply: Connect the hot and cold water lines to the faucet (if installed).
- Electrical Connection: Have a qualified electrician connect the bathtub's power supply to the dedicated GFCI-protected circuit.
- Testing: Fill the tub with water and run the jets to check for leaks and proper operation of all functions.
It is highly recommended to consult with and utilize certified professionals for plumbing and electrical installation to ensure safety and compliance with all local building codes.
Operating Instructions
Your Empava whirlpool bathtub is equipped with advanced features for a personalized bathing experience.
Filling the Bathtub
Ensure the drain is closed. Fill the bathtub with water to a level that covers the highest jets. Do not operate the jets without sufficient water in the tub, as this can damage the pump.
Hydromassage System
The bathtub features 18 hydromassage jets powered by a 0.75HP water pump. These jets are strategically placed to target different areas of the body:
- 6 jets in the lumbar region.
- 3 jets on each side (leg and hip regions).
- 6 jets in the foot region.
Activate the hydromassage system using the control panel. Some jets may be adjustable to direct the water flow.

Figure 3: Illustration of the four hydrotherapy zones and jet placement.

Figure 4: Detail of the hydro massage nozzles and adjustable body jets.
Chromotherapy Lighting
The bathtub includes healing chromotherapy LED lighting. Activate this feature via the control panel to cycle through various colors or select a specific color to enhance your relaxation experience.

Figure 5: Bathtub with active jets and blue chromotherapy lighting.
Comfort Features
- Double-Ended Design: The tub's design allows for comfortable bathing from either end.
- Pillows: Two black waterproof pillows are included for enhanced comfort and neck support.
- Slip-Resistant Floor: The textured floor provides added safety.

Figure 6: User enjoying the bathtub with waterproof pillows for neck support.

Figure 7: Labeled diagram of bathtub components.
Maintenance
Regular cleaning and maintenance will preserve the appearance and functionality of your Empava whirlpool bathtub.
General Cleaning
- Clean the acrylic surface regularly with a soft cloth and a non-abrasive, mild bathroom cleaner.
- Avoid using harsh chemicals, abrasive pads, or solvents, as these can damage the acrylic finish.
- Rinse the tub thoroughly after cleaning to remove any cleaner residue.
Jet and Plumbing System Cleaning
- Periodically fill the tub with warm water and add a small amount of a specialized jet cleaner or a mild disinfectant.
- Run the jets for 10-15 minutes to circulate the cleaning solution through the system.
- Drain the tub and refill with clean water, then run the jets again for a few minutes to rinse the system.
- Clean the jet nozzles and suction covers manually with a soft brush if necessary.
Drain Maintenance
- Regularly remove any hair or debris from the drain cover to prevent blockages.
- If a blockage occurs, use a plumbing snake or a chemical drain cleaner specifically designed for bathtubs, following the product instructions carefully.
Troubleshooting
This section addresses common issues you might encounter with your whirlpool bathtub. For problems not listed here, please contact customer support.
| Problem | Possible Cause | Solution |
|---|---|---|
| Jets not operating | Not enough water in tub Power supply issue Motor overload protector tripped | Ensure water level is above jets Check GFCI breaker Reset motor overload protector (refer to motor manual) |
| No chromotherapy light | Light module disconnected Power supply issue | Check connections (professional assistance may be required) Check power supply |
| Water leaking from tub | Loose plumbing connections Damaged seal | Inspect and tighten all plumbing connections Contact customer support for seal replacement |
| Weak jet pressure | Low water level Clogged jets Pump issue | Fill tub to appropriate level Clean jet nozzles Contact customer support |
Specifications
Detailed technical specifications for the Empava 67-Inch Freestanding Whirlpool Bathtub (Model: EMPV-67AIS38-BN).
| Feature | Specification |
|---|---|
| Model Number | EMPV-67AIS38-BN |
| Color | White |
| Material | Acrylic |
| Product Dimensions (L x W x H) | 67.72" x 28.74" x 29.53" (67"L x 29"W x 30"H) |
| Basin Interior Size (L x W x H) | 43.31" x 19.68" x 16.92" |
| Item Weight | 178 Pounds |
| Installation Type | Freestanding |
| Capacity | 51 Gallons |
| Shape | Boat Shaped |
| Number of Hydromassage Jets | 18 |
| Water Pump Power | 0.75 HP |
| Voltage | 110-Volt |
| Power | 560-Watts |
| Certifications | UL Certified Motor |
| UPC | 810169486696 |
| Manufacturer | Empava |
Warranty Information
Specific warranty details for the Empava 67-Inch Freestanding Whirlpool Bathtub (Model: EMPV-67AIS38-BN) are typically provided with your purchase documentation or can be obtained directly from the manufacturer. Please retain your proof of purchase for any warranty claims.
For detailed warranty terms and conditions, please refer to the warranty card included in your product packaging or visit the official Empava website.
Customer Support
Should you require assistance with installation, operation, maintenance, or troubleshooting, please contact Empava customer support.
- Online Support: Visit the Empava Store on Amazon for product information and support resources.
- Contact Information: Refer to your product packaging or the Empava official website for direct contact methods such as phone numbers or email addresses.
When contacting support, please have your model number (EMPV-67AIS38-BN) and proof of purchase readily available.







