CIO CIO-G100W1C-N2

CIO NovaPort SOLO II 100W USB-C PD Charger User Manual

Model: CIO-G100W1C-N2 | Brand: CIO

Introduction

Thank you for purchasing the CIO NovaPort SOLO II 100W USB-C PD Charger. This compact and powerful charger is designed to provide efficient and safe charging for a wide range of devices, from smartphones and tablets to laptops. Please read this manual thoroughly before use to ensure proper operation and to maximize the product's lifespan.

Product Features

  • Maximum 100W USB-C PD Output: Capable of charging high-power devices like the Apple MacBook Pro (14-inch) and Windows laptops, as well as smartphones and tablets.
  • Ultra-Compact Design: Achieves a significantly smaller size and lighter weight compared to conventional 100W single-port USB chargers, making it highly portable.
  • NovaEngine Technology: Utilizes next-generation GaN (Gallium Nitride) chips to reduce energy loss and improve conversion efficiency, suppressing heat generation for stable and fast charging.
  • NovaSafety 2.0 Protection: Continuously monitors product temperature and automatically adjusts power output during high load or high-temperature conditions to prevent overheating and component degradation, ensuring safe and comfortable charging.
  • Durable Textured Finish: Features a scratch-resistant textured surface, similar to a single-lens reflex camera body, to maintain a pristine appearance over time.
  • Full-Flat Plug Design: The plug side is designed to fit snugly against the wall outlet, improving stability when plugged in.
CIO NovaPort SOLO II 100W USB-C PD Charger in black

Image: The CIO NovaPort SOLO II 100W USB-C PD Charger in black, showcasing its compact design.

Key features of NovaPort SOLO II 100W charger

Image: An overview of the NovaPort SOLO II 100W charger's key features, including compact size, 100W output, NovaSafety 2.0, PC charging capability, and durable design.

CIO NovaPort SOLO II 100W charger in hand for size comparison

Image: The CIO NovaPort SOLO II 100W charger held in a hand, demonstrating its ultra-compact size compared to a typical 65W charger.

NovaSafety 2.0 chip diagram

Image: A diagram illustrating the NovaSafety 2.0 chip, highlighting its role in advanced safety protection and temperature management.

Package Contents

  • CIO NovaPort SOLO II 100W USB-C PD Charger
  • User Manual (this document)

Safety Information and Precautions

To ensure safe operation and prevent damage to the product or connected devices, please observe the following precautions:

  • Do not disassemble, modify, or repair the product yourself.
  • Avoid exposing the product to water, moisture, or extreme temperatures.
  • Do not drop, impact, or apply excessive force to the product.
  • Keep out of reach of children.
  • Ensure the charger is properly plugged into a compatible wall outlet.
  • The NovaSafety 2.0 function automatically adjusts power output based on internal temperature. While this ensures safety, continuous full 100W output may be limited in specific, high-demand scenarios (e.g., industrial use or electronic load testing requiring constant 100W). For typical daily use with laptops and smartphones, this adjustment will not noticeably affect charging speed.

Setup

  1. Unpack the Charger: Carefully remove the CIO NovaPort SOLO II 100W charger from its packaging.
  2. Connect to Power Outlet: Extend the foldable plug and insert the charger firmly into a standard AC wall outlet (100-240VAC, 50-60Hz).
  3. Connect to Device: Use a compatible USB-C to USB-C cable (not included) to connect the charger's USB-C port to your device's charging port.
CIO NovaPort SOLO II 100W charger plugged into a wall outlet

Image: The CIO NovaPort SOLO II 100W charger with its full-flat plug design, shown plugged into a wall outlet.

Operating Instructions

The CIO NovaPort SOLO II 100W charger is designed for simple plug-and-play operation. Once connected, it will automatically detect your device's charging requirements and deliver the optimal power output.

  • Charging Process: When your device is connected, charging will begin automatically. The charger supports Power Delivery (PD) for fast charging compatible devices.
  • Power Output Adjustment (NovaSafety 2.0): The charger's NovaSafety 2.0 technology monitors its internal temperature. If the temperature rises due to high load, the charger may temporarily reduce its output to prevent overheating and ensure safety. This is a normal function and helps prolong the product's lifespan. For most devices, especially laptops, the initial high power demand decreases after a certain period, so this adjustment typically does not impact overall charging speed significantly.
  • Foldable Plug: For portability, the AC plug can be folded into the charger body when not in use.
CIO NovaPort SOLO II 100W charger connected to a laptop

Image: The CIO NovaPort SOLO II 100W charger connected via a USB-C cable to a laptop, demonstrating its use for high-power device charging.

Charging curve graph for NovaPort SOLO II 100W

Image: A graph illustrating the charging curve of the NovaPort SOLO II 100W, showing how power output adjusts over time to manage temperature and optimize battery health, particularly for 100W class laptops.

Maintenance

  • Cleaning: Disconnect the charger from the power outlet and all devices before cleaning. Use a soft, dry cloth to wipe the surface. Do not use liquid cleaners or abrasive materials.
  • Storage: Store the charger in a cool, dry place away from direct sunlight and extreme temperatures. Fold the plug for compact storage.
  • Cable Care: Avoid bending or twisting the charging cable excessively, as this can damage the internal wires.
Close-up of the textured surface of the CIO NovaPort SOLO II charger

Image: A close-up view of the scratch-resistant textured surface of the CIO NovaPort SOLO II charger, designed for durability and aesthetic longevity.

Troubleshooting

ProblemPossible CauseSolution
Device not charging.
  • Charger not properly plugged in.
  • Cable is damaged or incompatible.
  • Device is not compatible with USB PD.
  • Ensure the charger is firmly plugged into the wall outlet.
  • Try a different USB-C cable.
  • Verify your device supports USB Power Delivery.
Slow charging speed.
  • Device does not support high-speed charging.
  • Cable is not rated for high power.
  • Charger is operating under high temperature (NovaSafety 2.0 activated).
  • Ensure your device and cable support USB PD and the required wattage.
  • Allow the charger to cool down if it feels warm. This is a safety feature.
Charger feels hot.
  • Normal operation under high load.
  • Poor ventilation.
  • The NovaSafety 2.0 system manages heat. If it becomes excessively hot, it will reduce power.
  • Ensure the charger is in a well-ventilated area.
Power output fluctuates or stops for a few seconds.
  • NovaSafety 2.0 adjusting power.
  • Device power demand changes.
  • This is normal behavior for the NovaSafety 2.0 system to protect the charger and device.
  • For specific applications requiring constant 100W output (e.g., electronic load devices, industrial use), this charger may not be suitable. It is recommended to use the original charger for such specialized uses.
Diagram showing scenarios where power output might be suppressed by NovaSafety 2.0

Image: A diagram illustrating specific scenarios where the NovaSafety 2.0 feature might suppress power output, such as high-load tasks on 100W PCs (gaming, video editing, multiple apps) or devices requiring constant 100W (electronic load testing, industrial use). For these cases, using the original charger is recommended.

Specifications

FeatureDetail
BrandCIO
Model NumberCIO-G100W1C-N2
Product SizeApprox. 57 x 40 x 29 mm
Product WeightApprox. 121 grams
Connector TypeUSB Type C
Total USB Ports1
Input Voltage100-240VAC, 50-60Hz, 2.5A
Output (USB-C)5V=3A / 9V=3A / 12V=3A / 15V=3A / 20V=5A (Max 100W)
Output (PPS)5-11V=5A (Max 55W)
Wattage100 W
ColorBlack
Special FeaturesFoldable plug, Lightweight design, High-speed charging
Compatible DevicesGame consoles, Smartphones, Tablets, Laptops (e.g., MacBook Pro 14-inch, Type-C compatible Lenovo/Let's note FV series)
Included ComponentsUser Manual
Country of OriginChina
Product specifications table for CIO NovaPort SOLO II 100W

Image: A visual representation of the product specifications for the CIO NovaPort SOLO II 100W charger, including model number, dimensions, weight, port type, input/output, and color.

Warranty and Support

CIO, as a Japanese manufacturer, provides reliable support for product malfunctions. If you encounter any initial defects or product malfunctions during use, please contact us first. Providing your order number will help us assist you smoothly.

Charger Recycling Service: CIO promotes appropriate recycling and disposal of chargers. As part of this initiative, we offer a collection service for unwanted AC chargers. This service applies to all chargers manufactured by CIO, as well as products from other companies. If you are considering replacing your AC charger, please apply via our official HP. We will issue a coupon for a discounted purchase. Through this recycling service, we aim to reuse products and resources, making it easier for you to experience the latest products, thereby making life more convenient and allowing more people to experience excitement, contributing to a sustainable society.

For further assistance or inquiries, please visit the official CIO website or contact our customer support.

© 2024 CIO. All rights reserved.

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