1. Product Overview
The Airzeen J10 Robot Vacuum and Mop is a versatile 3-in-1 cleaning solution designed for efficient home maintenance. It combines sweeping, vacuuming, and mopping functions, featuring powerful suction, intelligent navigation, and multiple control options.

Image 1.1: The Airzeen J10 Robot Vacuum and Mop, showcasing its sleek design and accompanying app/remote controls.
2. Setup and Installation
2.1 What's in the Box
Before starting, ensure all components are present:

Image 2.1: Diagram illustrating all items included in the Airzeen J10 Robot Vacuum package, such as the robot, charging dock, dustbin/water tank, mopping cloth holder, remote control, side brushes, mopping cloth, main brush, filter, cleaning brush, adapter, and magnetic strip.
- J10 Robot Vacuum Cleaner
- Charging Dock
- 2-in-1 Dustbin & Water Tank
- Mopping Cloth Holder
- Remote Control
- Side Brush (x2)
- Mopping Cloth
- Main Brush
- High-efficiency Filter
- Cleaning Brush
- Adapter
- 2m Magnetic Strip
2.2 Initial Setup
Place the charging dock against a wall in an open area, ensuring there are no obstacles within 1 meter (3 feet) to the front and 0.5 meters (1.5 feet) to the sides. Connect the power adapter to the charging dock and plug it into a power outlet. Ensure the robot is fully charged before first use.
2.3 Component Installation
Install the side brushes by aligning them with the holes on the bottom of the robot and pressing firmly until they click into place. Ensure the main brush is correctly installed under its cover. For mopping, attach the mopping cloth holder to the 2-in-1 dustbin and water tank, then fill the tank with water.
Video 2.2: This video demonstrates the installation and maintenance of various components, including side brushes and the main brush.
2.4 App and Bluetooth Connection
Download the "HonySmart" app from your device's app store. Follow the in-app instructions to connect your J10 robot vacuum via Bluetooth. Ensure your Wi-Fi network is 2.4 GHz, as the vacuum cleaner only supports this frequency. If you have a 5 GHz network, configure your router to a 2.4 GHz or a mixed 2.4/5 GHz network.

Image 2.3: A visual guide detailing the steps to connect the J10 robot vacuum to the HonySmart app via Bluetooth, including downloading the app, adding the device, connecting to 2.4GHz Wi-Fi, resetting Wi-Fi, connecting to 'SmartLife-XXXX' hotspot, and successfully adding the device.
Video 2.4: This video provides instructions on how to connect the J10 Robot Vacuum to the app via Bluetooth.
3. Operating Instructions
3.1 Control Methods
The J10 robot vacuum can be controlled using the dedicated mobile app, the included remote control, or voice commands via Alexa or Google Assistant.

Image 3.1: A user interacting with the Airzeen J10 Robot Vacuum using the mobile app, demonstrating the multiple control methods available including remote and voice commands.
Video 3.2: This video demonstrates the APP functions and usage for the J10 Robot Vacuum.
3.2 Cleaning Modes
The J10 offers four versatile cleaning path modes to enhance efficiency:
- Smart Cleaning: General cleaning mode.
- Random Cleaning: Covers areas randomly.
- Edge Cleaning: Focuses on cleaning along walls and edges.
- Spot Cleaning: Concentrates on a specific dirty area.
- Mop Mode: Engages mopping function.

Image 3.3: An overhead diagram illustrating the various cleaning modes of the Airzeen J10 Robot Vacuum, including Zig-Zag, Spot, Random, and Edge cleaning patterns.
3.3 Suction Power and Water Flow Adjustment
Adjust suction power to Quiet, Standard, or Powerful settings via the app or remote. The J10 also features 3 adjustable water flow levels (Low, Middle, High) for mopping, allowing customization based on floor type and cleaning needs.

Image 3.4: The Airzeen J10 Robot Vacuum demonstrating its powerful 4000Pa suction, with icons indicating Quiet, Standard, and Powerful modes.
3.4 Carpet Boost
The robot vacuum's wheels automatically adjust when detecting a carpet, instantly enhancing suction power for deep cleaning. This feature ensures a smooth transition from hard floors to carpeted areas. (Note: In mop mode, remove the mop holder or establish a no-go zone to prevent wetting carpets).

Image 3.5: A visual representation of the Airzeen J10 Robot Vacuum transitioning from a hard floor to a carpet, illustrating its automatic carpet boost feature for increased suction.
3.5 Intelligent Obstacle Avoidance and No-Go Zones
Equipped with advanced infrared anti-fall and collision sensors, the J10 detects and avoids walls, stairs, and other obstacles. A magnetic strip is included to define 'NO-GO Zones' where cleaning is not desired.

Image 3.6: A graphic illustrating the Airzeen J10 Robot Vacuum's intelligent obstacle avoidance capabilities, including anti-drop, ultra-thin design for under furniture, and anti-collision sensors. It also shows how to use a 2m boundary strip to set exclusion zones.
3.6 Automatic Self-Charging and Scheduling
The robot vacuum automatically returns to its charging dock when the battery is below 15% or after completing a cleaning cycle. You can schedule cleaning times in advance using the app.

Image 3.7: The Airzeen J10 Robot Vacuum automatically returning to its charging dock when power is low, demonstrating its automatic recharge technology.
4. Maintenance
Regular maintenance ensures optimal performance and extends the lifespan of your Airzeen J10.
4.1 Cleaning Brushes and Wheels
- Side Brushes: Align the holes and install the side brushes. Lift to remove. Use the cleaning brush to remove debris.
- Main Brush: Remove the main brush cover and take out the main brush. Align the main brush holes and install. Use the cleaning brush to clean the main brush, removing any tangled hair.
- Universal Wheel: Use the cleaning brush to clean the universal wheel.
Video 4.1: This video demonstrates the installation and maintenance of various components, including cleaning the side brushes, main brush, and universal wheel.
4.2 Cleaning Sensors and Charging Contacts
Regularly wipe the sensors and charging metal poles on the bottom of the robot with a clean, dry cloth to ensure proper function.
4.3 Dustbin and Filter Maintenance
- Empty the dustbin after each cleaning cycle.
- Clean the high-efficiency filter every two weeks (more frequently for homes with pets). Tap the filter to remove dust. If it becomes damp, let it dry for 24 hours before reinstalling.
- Replace the filter every 3-6 months to maintain optimal airflow.
4.4 Mopping Cloth Maintenance
- After mopping, remove the mop cloth and wash it to keep it clean.
- Replace the mop cloth every three months to maintain optimal cleaning results.
5. Troubleshooting
5.1 App Download Issues
If you experience issues downloading the app (version 1.0.4), an updated version 1.0.6 is available since October 30, 2025, on both the Apple App Store and Google Play Store. Please try downloading the latest version. If issues persist, contact customer service.

Image 5.1: A screenshot of the app download troubleshooting guide, explaining that older app versions may not be compatible with newer OS versions and advising to download the latest version (1.0.6) available since October 30, 2025.
5.2 Mop Holder Installation
To install the mop holder, align the four clips on the holder with the four clips on the water tank. Press gently until you hear a click. Incorrect installation can affect charging and mopping performance.

Image 5.2: A visual guide on how to install the J10 mop holder, emphasizing proper alignment of clips to ensure correct function.
5.3 Improving Mopping Performance
For optimal mopping results:
- Use sweep mode only before mopping to remove dust and hair.
- Run the J10 multiple times for a cleaner home.
- Increase the water level setting in the HonySmart app.
- After mopping, remove and wash the mop.
- Replace the mop cloth every three months.

Image 5.3: A guide offering tips to improve the mopping performance of the J10, including pre-sweeping, multiple cleaning runs, adjusting water levels, and regular mop cloth maintenance.
5.4 Preventing the Robot from Getting Stuck
- Under Furniture: Ensure at least 10 cm of clearance. If less, use a magnetic strip to create a 'Virtual Boundary'.
- On Carpet: In sweeping mode, remove the mop holder. Use magnetic strips to set 'NO-GO Zones' to prevent the robot from entering carpets in mop mode.
5.5 Water Dispensing Issues
- Clean tangled hair from the roller brush promptly, at least once a week. Excessive tangled hair can trigger carpet boost mode and cause water leakage.
- Avoid turning the water tank upside down after filling. If water droplets flow back into the solenoid valve's air inlet, shake the water tank horizontally to dislodge them.
5.6 Reducing Hair Tangling in Main Brush
To maximize performance and reduce hair buildup:
- Use Standard/Maximum suction mode for sweeping tasks.
- Clean the main brush at least weekly (ideally after each sweep). Remove the main brush and clean hair from both ends using the included cleaning tool or scissors.
6. Specifications
| Feature | Detail |
|---|---|
| Brand | Airzeen |
| Model Name | J10-US |
| Special Features | Advanced Custom Cleaning, Anti-Fall, Auto-Docking, Scheduling, Variable Suction Control |
| Color | White |
| Product Dimensions | 12"L x 12"W x 3"H |
| Filter Type | HEPA |
| Battery Life | 120 minutes |
| Power Source | Battery Powered |
| Batteries Included | Yes (1 AAA batteries required, included) |
| Control Method | App, Remote, Voice |
| Form Factor | Robotic |
| Item Weight | 8.73 pounds |
| Manufacturer | Airzeen |
| Date First Available | September 15, 2025 |
7. Warranty and Support
7.1 Warranty Information
The Airzeen J10 Robot Vacuum and Mop comes with a 24-month warranty.
7.2 Customer Service and Technical Support
Airzeen offers 24-hour professional customer service and lifetime technical support. To effectively assist you, please provide:
- Order number or proof of purchase.
- Device serial number (located on the bottom of the J10).
- Description of the problem, including any error messages and steps performed.
- Photos or screenshots (if available) to help diagnose the problem.
7.3 Self-Help Resources
Additional self-help resources include:
- Video Tutorials: Step-by-step setup and feature guides.
- Knowledge Base: FAQs, troubleshooting articles, and user manuals (available in the instruction manual and app).
- Quick Start Guide: Included in the package.